Program Manager

Cnected; Dallas, Northern (TX, KY); Hybrid; USD 110,000 - 160,000; Full time

Job summary

Engineering11 is seeking a Program Manager to own a critical platform initiative end-to-end, from ideation and business planning through development, implementation, training, and production. This role connects clients, strategic partners, the development team, and executive leadership, reporting to the CEO.

It requires 5+ years in program management, ability to translate business needs, and experience with go-live/cutover.

Qualifications

• 5+ years in program or project management, ideally in a client-facing or strategic-partner-facing technology environment.
• Comfort operating across the full lifecycle of a technology platform — from early-stage business planning through live production support.
• Enough technical fluency to engage credibly with a development team and translate between technical and business/client conversations.
• Strong written and verbal communication, with the judgment to know what belongs in a client update versus an executive one.
• Experience owning implementation, training, or go-live/cutover processes.
• Comfort working in a small, fast-moving organization where this role is being built from scratch.

Responsibilities

• Ideation & Business Planning: Partner with leadership to evaluate new opportunities and shape the business plan and interactive prototype that precede every build.
• Client & Partner Liaison: Serve as the primary, continuous point of contact for clients and strategic partners throughout active development — translating their priorities into direction for the development team, and translating development progress into updates they can act on.
• Iterative Delivery Cadence: Work alongside the development Product Manager to keep delivery iterative — smaller releases shown often, rather than a single reveal at the end of a long build cycle.
• Scope & Strategic Fidelity: Ensure ongoing development stays aligned to the approved business plan and to leadership's intent for the platform; surface scope changes and risks early, and report status directly to the CEO on a regular cadence.
• Implementation, Cutover & Training: Own go-live readiness, production cutover planning, and end-user/client training —a phase of the lifecycle that currently has no dedicated owner.
• End-to-End Accountability: Act as the single accountable owner of the initiative from the first client conversation through steady-state production, ensuring nothing falls through the cracks at the seams between phases.

Skills

AI and Machine Learning

Prototype planning

Status reporting

Executive communication

Scope control

Technical fluency

Requirements translation

Client liaison

Program management

Operational readiness

Change management

Cross functional leadership

Agile coordination

Risk management

Business planning

Training delivery

Production cutover

Go live planning

Stakeholder management

Project planning

Job description

Engineering11 builds and operates technology platforms for our clients and strategic partners, and provides AIDLC tools including an agent suite and workflows, a knowledge corpus builder, and a full stack foundation. We are seeking a Program Manager to close a critical gap in how we deliver: continuous, end-to-end ownership of a platform initiative, from early ideation and business planning through active development, implementation, training, and steady-state production.

This is not a sprint-level role. Our engineering organization already runs disciplined, agile development under a dedicated development Product Manager, who owns sprint execution and day-to-day delivery mechanics. This role serves as the connective tissue between our clients and strategic partners, our development team, and executive leadership — and reports directly to the CEO.

Qualifications

5+ years in program or project management, ideally in a client-facing or strategic-partner-facing technology environment.

Comfort operating across the full lifecycle of a technology platform — from early-stage business planning through live production support.

Enough technical fluency to engage credibly with a development team and translate between technical and business/client conversations.

Strong written and verbal communication, with the judgment to know what belongs in a client update versus an executive one.

Experience owning implementation, training, or go-live/cutover processes.

Comfort working in a small, fast-moving organization where this role is being built from scratch.

Responsibilities

Ideation & Business Planning: Partner with leadership to evaluate new opportunities and help shape the business plan and interactive prototype that precede every build.

Client & Partner Liaison: Serve as the primary, continuous point of contact for clients and strategic partners throughout active development — translating their priorities into direction for the development team, and translating development progress into updates they can act on.

Iterative Delivery Cadence: Work alongside the development Product Manager to keep delivery iterative — smaller releases shown often, rather than a single reveal at the end of a long build cycle.

Scope & Strategic Fidelity: Ensure ongoing development stays aligned to the approved business plan and to leadership's intent for the platform; surface scope changes and risks early, and report status directly to the CEO on a regular cadence.

Implementation, Cutover & Training: Own go-live readiness, production cutover planning, and end-user/client training —a phase of the lifecycle that currently has no dedicated owner.

End-to-End Accountability: Act as the single accountable owner of the initiative from the first client conversation through steady-state production, ensuring nothing falls through the cracks at the seams between phases.

Required Skills

• AI and Machine Learning
• Prototype planning
• Status reporting
• Executive communication
• Scope control
• Technical fluency
• Requirements translation
• Client liaison
• Program management

Desired Skills

• Operational readiness
• Change management
• Cross functional leadership
• Agile coordination
• Risk management
• Business planning
• Training delivery
• Production cutover
• Go live planning
• Stakeholder management
• Project planning

About us

Engineering11

Engineering11 delivers a Software / AI Platform Stack designed for the AI era.
Our team specializes in AI-native software, not retrofitted solutions. From infrastructure to installable microservices, we give product teams a real foundation: production-ready, performance-optimized, and built to accelerate.

We work with startups and scaleups who want more than just code — they want a technology partner. Whether we're embeded alongside your internal team or running full product delivery, we bring developer-first design patterns, clean architecture, and consistent momentum to every project.

We don't just help teams keep up with AI. We help them lead with it.

Legal

Engineering11

Engineering Eleven is dedicated to fostering a supportive and inclusive work environment where diversity is celebrated and everyone has the opportunity to thrive.

We encourage applications from all qualified individuals and are dedicated to providing a workplace that is free from discrimination and harassment. Our commitment to equal employment opportunity ensures that employment decisions are based on merit, qualifications, and business needs.

At Engineering Eleven, we celebrate diversity and are committed to creating an inclusive environment for all employees. We believe that a diverse workforce enhances our creativity, innovation, and growth, and we strive to ensure that everyone feels valued, respected, and empowered to bring their whole selves to work.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Engineering Eleven is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.