Program Manager

Socket.dev; Carol Stream (IL); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Health insurance

401(k) plan with employer match

PTO and holidays

Tuition reimbursement

Disability insurance

Life insurance

Job summary

Prince is seeking a Program Manager to own customer programs from handoff to production execution. You will coordinate across Sales, Engineering, Quality, Supply Chain, and Operations to maintain schedules, capture requirements, and resolve risks, with up to 40% travel to Prince facilities and customer sites.

You will guide internal reviews, manage cross-functional meetings, and ensure clear communication and documentation throughout the program lifecycle, supporting aerospace/regulated sectors

Qualifications

• Bachelor's degree in Engineering, Business, Operations, or a related field preferred.
• Minimum of 3–5 years of experience in project management, program management, or operations within a manufacturing environment.
• Experience supporting aerospace, space, defense, or other regulated industries strongly preferred.
• Prior experience coordinating cross-functional teams required.

Responsibilities

• Own assigned customer programs from internal handoff through production execution and delivery.
• Serve as the primary internal point of contact for program coordination, ensuring alignment between Sales, Engineering, Quality, Supply Chain, and Operations.
• Maintain clear program schedules, milestones, and deliverables; proactively identify risks to cost, schedule, or quality.
• Ensure customer requirements, approvals, and documentation are clearly captured, communicated, and followed.
• Coordinate internal reviews and cross-functional meetings to support program execution and issue resolution.
• Track program status, open actions, and risks; elevate issues early with clear recommendations.
• Support customer communication in partnership with Sales, ensuring consistent messaging and follow-through.
• Proactively coordinate and elevate schedules with outside processors, suppliers, and material partners to prevent delays and maintain workflow continuity.
• Monitor material flow, identify risks or bottlenecks, and drive timely resolutions through effective communication and collaboration across internal and external teams.
• Ensure changes in scope, requirements, or priorities are documented, communicated, and aligned internally.
• Partner with Quality and Engineering on customer-driven requirements, approvals, and corrective actions.
• Support new program launches, including onboarding, documentation alignment, and readiness reviews.
• Drive continuous improvement in program execution, communication flow, and handoff processes.
• Travel to Prince facilities and customer sites as required.

Skills

Program management

Cross-functional collaboration

Communication

Risk management

Attention to detail

Manufacturing environment experience

Problem solving

Microsoft Office

ERP experience

Project tracking tools

Education

Bachelor's degree in Engineering, Business, Operations, or related field

Tools

ERP software

Project tracking tools

Job description

Job Summary

The Program Manager is responsible for owning customer programs from handoff through execution, ensuring alignment across Sales, Engineering, Quality, Supply Chain, and Operations. This role drives schedule adherence, communication clarity, and issue resolution for active programs, with a strong focus on execution discipline, customer requirements, and risk management.

The Program Manager serves as the internal owner for assigned programs, ensuring that commitments made to customers are clearly understood, documented, and executed across all functions and facilities.

Must be willing to travel up to 40%

Essential Duties and Responsibilities

• Own assigned customer programs from internal handoff through production execution and delivery.
• Serve as the primary internal point of contact for program coordination, ensuring alignment between Sales, Engineering, Quality, Supply Chain, and Operations.
• Maintain clear program schedules, milestones, and deliverables; proactively identify risks to cost, schedule, or quality.
• Ensure customer requirements, approvals, and documentation are clearly captured, communicated, and followed.
• Coordinate internal reviews and cross‑functional meetings to support program execution and issue resolution.
• Track program status, open actions, and risks; elevate issues early with clear recommendations.
• Support customer communication in partnership with Sales, ensuring consistent messaging and follow‑through.
• Proactively coordinate and elevate schedules with outside processors, suppliers, and material partners to prevent delays and maintain workflow continuity.
• Monitor material flow, identify risks or bottlenecks, and drive timely resolutions through effective communication and collaboration across internal and external teams.
• Ensure changes in scope, requirements, or priorities are documented, communicated, and aligned internally.
• Partner with Quality and Engineering on customer-driven requirements, approvals, and corrective actions.
• Support new program launches, including onboarding, documentation alignment, and readiness reviews.
• Drive continuous improvement in program execution, communication flow, and handoff processes.
• Travel to Prince facilities and customer sites as required.

Required Skills and Attributes

• Strong organizational and execution skills with the ability to manage multiple active programs.
• Clear, direct communicator; able to align cross‑functional teams and manage expectations.
• Strong attention to detail and follow‑through.
• Ability to identify risks early and drive resolution.
• Comfortable working in a fast‑paced, manufacturing environment with tight customer requirements.
• Strong problem‑solving skills with a practical, execution‑focused mindset.
• Proficient in Microsoft Office; experience with ERP and project tracking tools preferred.
• Ability to work effectively across multiple facilities and functional teams.

Education and Experience

• Bachelor’s degree in Engineering, Business, Operations, or a related field preferred.
• Minimum of 3–5 years of experience in project management, program management, or operations within a manufacturing environment.
• Experience supporting aerospace, space, defense, or other regulated industries strongly preferred.
• Prior experience coordinating cross‑functional teams required.

Physical Job Requirements

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to access and navigate production facilities.
• Ability to travel as required to support programs across facilities.

Benefits

• Blue Cross Blue Shield Medical insurance (PPO and HDHP with HSA) w/ Prescription Coverage
• Dental PPO Insurance
• Vision PPO Insurance
• Short-Term & Long-Term Disability Insurance
• Company Paid Life Insurance and AD & D – Including options to add on additional life insurance for yourself, spouse & children.
• Critical Illness Insurance
• Accident Insurance
• 401(k) Fidelity Plan with strong employer match
• Personal Retirement Advisor
• Generous PTO Policy and 9 Paid Holidays per year
• 100% Tuition Reimbursement for Job-Related Classes
• Personal Protective Equipment reimbursement (safety glasses, shoes, etc.)
• Uniform Rental Service
• Employee Events

Due to ITAR regulations, only U.S. persons—defined as U.S. citizens, lawful permanent residents (Green Card holders), and U.S. nationals—are eligible for this position.

*We are an Equal Employment Opportunity ("EEO") Employer. Applicants can learn more about Prince's status as an equal opportunity employer by viewing the federal "EEO is the Law" poster (https://www.eeoc.gov/employers).