Program Manager

Bolsan; California (MO); On-site; USD 70,000 - 90,000; Full time

Job summary

Bolsan is seeking a motivated individual in California for a customer-focused role emphasizing project management and satisfaction. The ideal candidate will communicate effectively with customers, lead teams, and possess over three years of relevant experience. Responsibilities include ensuring service quality, organizing meetings, and liaising with multiple departments for timely delivery. Candidates should have a BA/BS or equivalent experience in the aerospace sector. This position offers opportunities for growth in a collaborative environment.

Qualifications

• Must have 3+ years of experience in project or program management.
• Ability to communicate clearly and precisely with customers.
• Experienced in organizing and leading effective meetings.

Responsibilities

• Ensure customer satisfaction and lead communication with customers.
• Organize meetings to ensure quality and timely delivery.
• Travel to customer sites as needed.

Skills

Assertive communication

Time management

Hands-on approach

Education

BS/BA from an accredited institution

Tools

Project Management methodologies

Job description

Main Duties and Responsibilities

• Ensures premier service and full customer satisfaction.
• Main point of contact for designated customers.
• Leads work transfers and development of industrialization plans.
• Develops and maintains project charts/critical path, line of balance, recovery plans, customer updates, progress, and tasks reports.
• Organizes and leads multidepartment sessions to ensure quality and on-time delivery of parts and documentation.
• Participates in contract review process and risk assessment mitigation for existing and new awards.
• Resolves conflicts and provides satisfactory solutions to customers in a timely manner.
• Maintains Customer Portals and utilizes EDI Systems to retrieve information, process orders, submit account information, and satisfy customer account requirements.
• Interface between the customer and estimating department to provide necessary RFQ information.
• Leads and finalizes customers’ questionnaires and surveys on-time for designated accounts.
• Coordinates with Business Development and Customer Service on proposal efforts, including program, pricing, and customer strategies.
• Oversees compliance to regulatory or customer specific requirements if applicable (i.e., import/export, licenses, proprietary information, FAA, IC, etc.).
• Travels to customer sites/meetings as needed.
• Identifies opportunities and/or participates in continuous improvement activities.
• Additional Duties as assigned.

Requirements

Any combination of education and experience providing the required skill and knowledge for successful job performance will be considered. Typical qualifications would be:

Must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3) the International Traffic in Arms Regulations (ITAR).

High energy, self-motivated, self-started, team player and willingness to learn.

• Assertive, clear, and precise communication with customers and coworkers is a must.
• Hands‑on approach. Willing to "touch" parts to ensure execution. Leading by example.
• Must have time management skills and the ability to organize and optimize work.
• Experienced in organizing and leading productive and effective meetings.
• Experienced in utilizing structured Project Management and Problem Tools and Methodologies.
• 3+ years of experience in project or program management, customer service, production control or account management.
• 1+ year of experience preparing status updates, line of balance reports, progress updates and basic industrialization plans.
• BS/BA from an accredited institution or 10+ years of progressive experience and proved accomplishments in the aerospace industry servicing major OEM customers.
• Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals; ability to perform price comparisons that include percentage differences.

We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.