Program Manager

Safran S.A.; Buffalo (NY); On-site; USD 90,000 - 120,000; Full time

Job summary

Safran companies is seeking an Oxygen Systems Program Manager in Buffalo, NY, responsible for managing customer relationships throughout the program life cycle. This role involves leading product development and ongoing activities, requiring strong collaboration across functions.

The ideal candidate should have a Bachelor's degree in Engineering and 5-10+ years of experience in program management within the technology sector. Strong communication skills and project leadership experience are essential.

Qualifications

• 5-10+ years of project or program management experience in the technology sector.
• Proven ability to successfully lead large and international aerospace programs.
• Experience in business development preferred.

Responsibilities

• Provide all relevant inputs to the organization and collaborate with Sales.
• Create and maintain program scope documents.
• Manage and control recurring and non‑recurring program costs.
• Ensure smooth entry into service for customers.

Skills

Strong organizational skills

Verbal communication skills

Written communication skills

Business analysis skills

Program leadership

Issue resolution

Project management

Education

Bachelor's degree in Engineering

MBA or equivalent

PMI certification or equivalent

Job description

Safran Oxygen Systems Program Managers

Safran Oxygen Systems Program Managers serve as the primary points of contact for their assigned customers on all non-commercial topics. They are responsible for managing customer relationships throughout the entire program life cycle, leading both new product development and ongoing programs activities. Success in this role requires strong leadership and a collaborative, cross‑functional approach.

Responsibilities

1. Before contract award
   • Provide all relevant inputs to the organization and collaborate closely with Sales to support the optimal sales strategy and ensure a consistent, harmonized approach to the customer
   • Manage technical proposals internally and externally
   • Coordinate with Sales, Engineering, and Operations to ensure business case inputs are realistic and accurate
   • Maintain appropriate contact with relevant customer program and technical teams
   • Support the customer in defining and selecting optimal components or systems
2. After contract award and until aircraft/product certification
   • Create and maintain program scope documents
   • Plan at program-level and manage resources to meet customer milestones
   • Work closely with all company functions to ensure solutions meet all customer requirements and identify paths of action to resolve issues
   • Ensure adherence to organizational processes and use of established tools
   • Manage and control recurring and non‑recurring program costs and maintain the overall business case
   • Manage and mitigate program-level risks
3. After certification
   • Manage sustaining programs in accordance with Safran procedures
   • Ensure smooth entry into service for both the customer and the organization
   • Maintain close contact with the customer to promptly resolve or avoid any emerging issues
   • Serve as the primary point of contact for all non-commercial questions between the customer and the organization

Listed above are the ESSENTIAL FUNCTIONS of this job classification. Employees in this job classification may be required to perform various other duties including but not limited to training, administration, and housekeeping. In addition, employees in this job classification are responsible for the quality, quantity and timeliness of the product or service they provide. They will carry out those duties, in a safe and cooperative manner, per established policies, practices and procedures. Management reserves the right to add, modify, change or rescind the work assignments of different positions and to make reasonable accommodation so that qualified employees can perform the essential functions of the job.

Qualifications

Education

• Required: Bachelor's degree in Engineering
• Preferred: MBA or equivalent
• Preferred: PMI certification or equivalent

Experience

• Required: 5-10+ years of project or program management experience in the technology sector
• Required: Proven ability to successfully lead large and international aerospace programs
• Preferred: Experience in business development

Special Knowledge/Skills

• Strong organizational, verbal, and written communication skills
• Self-starter who sets priorities and drives deliverables to completion with a high degree of autonomy
• Strong business analysis skills
• Program leadership, teams coordination and guidance, issue resolution
• Ability to establish and maintain effective working relationships
• Capability to manage multiple projects concurrently