Program Manager

Brighter View Life Enrichment Center; Avondale (AZ); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Professional development stipends

Mileage reimbursement

Job summary

A community service organization in Avondale, Arizona, is seeking a Program Manager to oversee DDD and Voc Rehab programs. You will manage leadership duties, ensure compliance with state regulations, and provide ongoing training for staff. The ideal candidate has extensive experience in program management and is proficient in Microsoft Office 365. Salary ranges from $55,000 to $70,000 annually, with benefits including health reimbursement and paid time off.

Qualifications

• Minimum 3–5 years of program management experience in DDD, AHCCCS, or Vocational Rehabilitation.
• Strong understanding of Arizona’s DDD service codes and compliance standards.
• Experience supervising multi-site or multi-program service teams is preferred.

Responsibilities

• Oversee BVLEC’s DDD and Voc Rehab programs and ensure compliance.
• Supervise program staff and provide ongoing training.
• Utilize Microsoft 365 tools for communication and data tracking.

Skills

Program management experience

Knowledge of Arizona DDD systems

Microsoft Office 365 proficiency

Excellent communication skills

Education

Bachelor’s degree in Human Services or related field

Tools

Microsoft Teams

Microsoft Excel

Microsoft Outlook

Job description

2 days ago Be among the first 25 applicants

Reports To: Chief Operations Officer (COO) / CEO

Position Summary

Brighter View Life Enrichment Center (BVLEC) is seeking a highly organized and mission-driven Program Manager to oversee daily operations and service delivery across BVLEC’s Day Training, Supported Employment, and Vocational Rehabilitation programs. The ideal candidate will have strong experience in program management within Arizona’s DDD (Division of Developmental Disabilities) systems and Vocational Rehabilitation (AZRSA) contracts, with proven ability to manage compliance, staff performance, and participant outcomes.

This position plays a key leadership role in ensuring program excellence, state compliance, and organizational growth through effective systems management, reporting, and team development.

Key Responsibilities

Program Oversight & Management

• Manage and oversee BVLEC’s DDD and Voc Rehab programs, including Day Training, Employment Services (GSE/ISE), and Community-Based Supports.
• Ensure compliance with all DES/DDD, AHCCCS, and Voc Rehab regulations, billing procedures, and service delivery standards.
• Maintain accurate documentation, authorizations, attendance, and progress reports in compliance with DDD and RSA requirements.
• Coordinate participant intakes, assessments, and service plans (ISPs, IRPs, etc.) in collaboration with the Program Coordinator and job coaches.

Leadership & Staff Coordination

• Supervise program staff including coordinators, direct support professionals, and job coaches.
• Lead weekly staff meetings, track performance goals, and implement continuous improvement strategies.
• Provide ongoing training, coaching, and professional development to ensure staff success.

Data & Systems Management

• Utilize Microsoft 365 tools (Teams, Outlook, Excel, SharePoint, OneDrive, Planner) for internal communication, scheduling, and data tracking.
• Monitor service utilization, attendance, and billing reports for accuracy and timeliness.
• Support digital transformation and system integration across Microsoft platforms and DDD/Voc Rehab systems (Focus, VTrack, Office Ally, etc.).

Community & Program Development

• Cultivate partnerships with local employers, schools, and agencies to expand employment opportunities and community access for program participants.
• Support outreach, open houses, and community engagement initiatives in collaboration with BVLEC’s leadership team.
• Assist in program evaluation, grant reporting, and strategic planning for service expansion.

Qualifications

Required:

• Bachelor’s degree in Human Services, Rehabilitation, Psychology, Education, Business, or related field.
• Minimum 3–5 years of program management experience in DDD, AHCCCS, or Vocational Rehabilitation settings.
• Strong understanding of Arizona’s DDD service codes, documentation requirements, and compliance standards.
• Proficiency in Microsoft Office 365 ecosystem (Teams, Excel, Outlook, SharePoint).
• Excellent written and verbal communication skills; detail-oriented with strong follow-through.

Preferred:

• CPR/First Aid, Article 9, and Level 1 Fingerprint Clearance Card.
• Experience supervising multi-site or multi-program service teams.
• Familiarity with Focus, VTrack, or Office Ally platforms.

Core Competencies

• Leadership and Team Development
• Strategic Program Planning
• Regulatory Compliance and Documentation
• Time Management and Organization
• Data-Driven Decision Making
• Community Engagement and Partnership Building

Compensation

• Salary: Commensurate with experience ($55,000 – $70,000 annually)
• Benefits: Health reimbursement, PTO, professional development stipends, mileage reimbursement, and opportunities for advancement.

To Apply

Send your resume and a brief cover letter to [e-mail] with the subject line: Program Manager – BVLEC.

Job Type: Full-time

Pay: $55,000.00 - $70,000.00 per year

• Health insurance
• Paid time off