Program Manager

Kids for the Future

Arlington (VA)

Hybrid

USD 120,000 - 155,000

Full time

14 days+

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Benefits offered by this job

Health benefits

401(k) matching

Flexible time off

Professional development

Employee-centric culture

Job summary

VPD Government Solutions in Arlington, VA is seeking a Program Manager to lead the Office of Head Start CSIP project. The role oversees grants, customer service, and data management, ensuring compliance with federal regulations and contract requirements.

The position requires 10+ years of project management experience and 5+ years of supervisory experience, with PMP or equivalent certification preferred. A 4-year degree is required, with a Master's preferred.

Qualifications

Minimum 10 years of progressively responsible experience managing projects of similar size, scope, and complexity.
Minimum 5 years of progressive supervisory experience.
Experience implementing quality assurance systems.
Ability to analyze, aggregate, and present data from multiple sources.
Excellent written and verbal communication skills.
Ability to resolve client and staff issues.
Demonstrated ability to coach and mentor personnel.

Responsibilities

Serve as the Contractor's primary point of contact for contractual, technical, and operational matters.
Provide overall leadership and management of grants management, customer service, data management, and administrative support activities.
Manage contract staffing, workforce planning, onboarding, employee development, and retention.
Supervise key personnel and provide coaching and performance management.
Develop and improve project management processes supporting contract execution.
Oversee implementation of the Quality Control Plan and monitor performance metrics.
Manage risks, issues, corrective actions, and continuous process improvement.
Ensure timely submission of all required contract deliverables and reports.
Lead meetings with Government stakeholders and monitor budget, burn rate, and staffing.
Ensure compliance with HHS, ACF, OHS, FAR, and contract requirements.

Skills

Program management

Leadership

Quality assurance

Data analysis

Communication

Client relationship

Coaching/mentoring

Education

Bachelor's degree in Business Administration/Public Administration/related field

Master's degree preferred

PMP certification preferred

Job description

Location 1621 S Hayes St Apt A,Arlington, VA, 22202-5558,United States

Base Pay $120,000.00 - $155,000.00 / Year

Employee Type FT Exempt

Required Degree 4 Year Degree

Description

The Program Manager serves as the Contractor's primary point of contact and is responsible for the overall leadership, management, quality, and successful execution of the Office of Head Start (OHS) National Customer Service Improvement Project (CSIP). The Program Manager provides strategic and operational oversight for grants management, customer service, and data management activities supporting OHS Regional and Central Offices while ensuring compliance with Federal regulations, contract requirements, and OHS policies. This position leads a multidisciplinary workforce, oversees contract performance, manages risk, ensures delivery of all contract deliverables, and serves as the primary liaison with the Contracting Officer (CO) and Contracting Officer's Representative (COR).

Responsibilities

Serve as the Contractor's primary point of contact for contractual, technical, and operational matters.

Provide overall leadership and management of grants management, customer service, data management, and administrative support activities.

Manage contract staffing, workforce planning, onboarding, employee development, and retention.

Supervise key personnel and provide coaching and performance management.

Develop and improve project management processes supporting contract execution.

Oversee implementation of the Quality Control Plan and monitor performance metrics.

Manage risks, issues, corrective actions, and continuous process improvement.

Ensure timely submission of all required contract deliverables and reports.

Lead meetings with Government stakeholders and monitor budget, burn rate, and staffing.

Ensure compliance with HHS, ACF, OHS, FAR, and contract requirements.

Qualifications

Minimum 10 years of progressively responsible experience managing projects of similar size, scope, and complexity.

Minimum 5 years of progressive supervisory experience.

Experience implementing quality assurance systems.

Ability to analyze, aggregate, and present data from multiple sources.

Excellent written and verbal communication skills.

Ability to resolve client and staff issues.

Demonstrated ability to coach and mentor personnel.

Preferred Qualifications

Experience supporting HHS, ACF, or Office of Head Start.

Experience with Federal grants management and discretionary grants.

Knowledge of Head Start/Early Head Start programs.

Experience with GrantSolutions, HSES, AMS, and Smartsheet.

Experience managing performance-based Federal service contracts.

Education and Experience

Bachelor's degree in Business Administration, Public Administration, or related field.

Master's degree preferred.

Project Management Professional (PMP) certification preferred or equivalent.

Summary

Why work for VPD?

VPD is proud to be a certified Great Place to Work in 2022-2023 & 2025 and named to the Inc. 5000 list of the fastest-growing private companies in America for 2025! See more about what our employees think! Working at VPD Government Solutions | Great Place to Work

Robust employee benefits package beginning on 1st of the month following hire date including health, dental, vision, life, and disability insurance

401(k) with 5% employer matching

Flexible time off program

Opportunities for professional development

Employee-centric work culture including company sponsored events, happy hours, and team-building opportunities, frequent communications/information sharing from Leadership, supportive and positive teamwork environment, "open door" policy, etc.

VPD is Service-Disabled Veteran Owned Small Business (SDVOSB) and is an Equal Opportunity Employer.