Program Management Supervisor

RSM US LLP; Houston (TX); Hybrid; USD 95,000 - 192,000; Full time

Benefits offered by this job

Hybrid work model

Competitive benefits

Job summary

RSM US LLP is seeking a Program & Project Management Supervisor focused on NetSuite implementations to join our growing practice in Houston. You will lead small to medium NetSuite engagements, managing scope, schedule, budget, resources, risks, and go-live readiness while partnering with client stakeholders and internal teams.

The role emphasizes developing team members, identifying opportunities with clients, and contributing to practice growth in a collaborative, fast-paced consulting

Qualifications

• Bachelor’s degree required with 5+ years of project management, ERP/technology implementations, or business transformation.
• Experience in managing ERP or cloud technology implementation engagements.
• Strong understanding of project and program management methodologies.
• Experience leading cross-functional project teams and coordinating workstreams.
• Experience in consulting or professional services environment.
• Excellent communication and interpersonal skills with client stakeholders and leadership.

Responsibilities

• Lead small to medium NetSuite implementation engagements valued between $250K-$800K.
• Develop and manage project plans, budgets, schedules, resources and deliverables.
• Coordinate NetSuite functional and technical workstreams throughout the lifecycle.
• Establish governance structures, cadence meetings and escalation processes.
• Manage scope via SOWs and Change Logs, monitor risks and issues.
• Communicate status, risks and budget impacts to clients and internal stakeholders.
• Lead client status meetings and clearly communicate responsibilities and next steps.
• Mentor team members and support business development through proposals and scoping.

Skills

Project management

ERP implementations

Client stakeholder management

Cross-functional leadership

Communication skills

Travel up to 50%

Education

Bachelor’s degree

Tools

Smartsheet

Excel

PowerPoint

Microsoft Visio

Job description

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM. RSM is seeking a Program & Project Management Supervisor focused on NetSuite implementations to join our growing practice. In this role, you will lead small to medium-sized NetSuite implementation engagements across diverse industries, managing project teams to deliver projects on time, within budget, and aligned with client expectations. You will partner closely with client stakeholders, engagement leaders, and NetSuite functional and technical teams to manage the full project lifecycle, including scope, schedule, budget, resources, risks, governance, testing, and go-live readiness. You'll also play a key role in developing team members, identifying opportunities with clients, and contributing to the continued growth of our practice. This is an exciting opportunity for a motivated project management professional who thrives in a collaborative, fast-paced consulting environment and is passionate about successfully delivering NetSuite and ERP transformation projects.

Key Responsibilities

• Lead the delivery of small to medium-sized NetSuite implementation engagements valued between $250K-$800K
• Develop and manage comprehensive project plans, budgets, schedules, resources, and deliverables while ensuring alignment with client goals and expectations
• Coordinate NetSuite functional and technical workstreams throughout the implementation lifecycle
• Establish project governance structures, meeting cadences, and escalation processes to support effective decision-making and accountability
• Manage project scope in accordance with Statements of Work (SOWs) and maintain Change Request Logs to address changes in scope, timeline, resources, and budget
• Monitor project progress and proactively manage risks, issues, actions, decisions, dependencies, and critical-path activities
• Communicate project status, risks, budget impacts, decisions, and expected outcomes to client and internal stakeholders
• Lead client status meetings and ensure project expectations, responsibilities, and next steps are clearly communicated
• Identify and resolve project issues and serve as an escalation point to drive timely resolution
• Coordinate project activities related to design, configuration, testing, data migration, integration, go-live readiness, deployment, and post-implementation support
• Direct and motivate project teams while fostering positive and productive relationships across client, functional, and technical teams
• Build and maintain strong relationships with clients and internal engagement teams
• Collaborate across RSM practice areas to deliver integrated solutions and identify additional client opportunities
• Provide mentoring and on-the-job coaching to team members, promoting professional growth and an inclusive team environment
• Support business development efforts by identifying new opportunities and contributing to proposals, project scoping, and estimates

Basic Qualifications

• Bachelor’s degree
• Minimum of 5 years of experience in project management, ERP/technology implementations, and/or business transformation
• Strong understanding of project and program management methodologies
• Proven experience managing ERP, cloud technology, or other complex system implementation engagements
• Experience managing project scope, budgets, schedules, resources, risks, issues, dependencies, and change requests
• Experience leading cross-functional project teams and coordinating functional and technical workstreams
• Experience working in a consulting or professional services environment
• Excellent communication and interpersonal skills, with the ability to work effectively with client stakeholders, project teams, and engagement leadership
• Ability to independently lead client meetings, communicate project status, and manage expectations
• Self-starter with the ability to manage multiple projects, workstreams, and competing priorities
• Strong problem-solving and troubleshooting skills with sound professional judgment
• Proficiency in project management tools such as Smartsheet, Excel, PowerPoint, and Microsoft Visio
• Ability to travel up to 50%

Preferred Qualifications

• Experience leading or managing NetSuite implementation projects
• Experience with the NetSuite implementation lifecycle, including requirements, design, configuration, testing, data migration, integrations, deployment/go-live, and post-implementation support
• Experience managing ERP implementations, such as NetSuite, Oracle, Microsoft Dynamics 365, or SAP
• Experience coordinating multiple NetSuite or ERP functional and technical workstreams
• Experience managing client-facing projects with budgets of approximately $250K-$800K
• PMP or Scrum certification
• Experience developing project governance, RAID logs, change controls, and executive-level project reporting
• Experience with business capability benchmarking, blueprinting, and roadmap development
• Experience with business case development and management
• Experience identifying additional client needs and supporting proposal and business development activities

At RSM, we offer a competitive benefits and compensation package for all our people. Learn more about our total rewards at https://rsmus.com/careers/working-at-rsm/benefits. We believe flexibility and in-person connection both play an important role in how we work and grow. Most roles at RSM follow a hybrid workstyle, which means team members are aligned to an RSM office and come together in person when it best supports clients, teams, development or relationship-building. Some roles may be virtual or primarily on-site based on role requirements, team priorities and client needs.

All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-274-3978 or send us an email at [e-mail]. RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate. RSM will consider for employment qualified applicants with arrest or conviction records. For those living in California or applying to a position in California, please click here for additional information.

Compensation Range: $95,400 - $192,000. Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.

Why work at RSM?

At RSM, we accomplish meaningful work and make an impact on the world around us. We work hard to fully understand our clients and work even harder to understand and identify your unique skills. We celebrate the differences among us and empower our talented professionals to grow forward, both personally and professionally. Our clients benefit from fresh insights and energy as we collaborate to support them, and our teams enjoy a work environment that inspires and empowers them to thrive.