Program Management Senior Specialist - DOME - Growth

Google Operations Center; Chicago (IL); On-site; USD 103,000 - 131,000; Full time

Benefits offered by this job

Competitive wages

Comprehensive health care including M,

Free meals and snacks on site

Job summary

Google Operations Center in Chicago is seeking a Program Management Senior Specialist to lead end-to-end email marketing programs, including offers, A/B tests, landing pages and reporting. You will collaborate with marketers and the marketing operations team across time zones, manage multiple campaigns, and develop marketing automation metrics to drive revenue and lead generation.

The role requires 5+ years in project management and hands-on experience with Marketo and Eloqua across global

Qualifications

• 5+ years project management experience, including 2+ years with marketing automation tools (Marketo, Eloqua).
• Strong project/program coordination and data-driven decision making.
• Detail-oriented, process-focused, and able to multi-task in a fast-paced environment.
• Excellent written and verbal communication with cross-time-zone collaboration.

Responsibilities

• End-to-end development and deployment of email marketing programs, including offers, A/B testing, and landing pages.
• Program reporting, marketing calendar management, and project coordination.
• Coordinate with marketers and marketing operations to ensure flawless campaign execution within SLAs.
• Oversee marketing automation metrics and KPI reporting.
• Provide ongoing training of MarTech tool skills and best practices.
• Support marketing automation processes and tool improvement projects.

Skills

Project management

Marketing automation

Coordination

Analytical skills

Communication

Tools

Marketo

Eloqua

Job description

At Google Operations Center we help Google users and customers solve problems and achieve their goals-all while enjoying a culture focused on improving continuously and being better together. We work hard, we play hard.

The Program Management Senior Specialist plays a critical role in executing outbound marketing programs that drive revenue and lead generation. This role supports Google corporate, industry and service marketers as clients.

Key responsibilities

End-to-end development and deployment of email marketing programs, creation of lead-focused email offers, A/B testing, landing page development, program reporting, marketing calendar management and project management.

Strategic partnership between marketers and the marketing operations team ensuring flawless campaign execution in delivering quality marketing programs within SLAs.

Position Responsibilities

• Project manage email marketing programs using a host of MarTech marketing and management tools
• Interface with multiple marketing leads and the marketing operations team to turn marketing and campaign plans into actionable email marketing programs
• Collaborate with other digital team members (e.g. language translations) to coordinate execution of marketing programs, including escalations (issue analysis and resolution)
• Provide oversight to the dedicated marketing operations team to build and deliver quality marketing programs globally
• Develop and deliver marketing automation metrics, interpret data and produce reports against KPIs and SLAs
• Responsible for ongoing training of MarTech Tool skills
• Enhance and communicate email marketing best practices
• Support in marketing automation processes and tool improvement projects

Minimum Qualifications

• Minimum 5+ years project management experience, including 2+ years with marketing automation tools (Marketo, Eloqua, etc.)
• Strong project/program coordination, critical thinking for email marketing enhancement and analytical skills for data-driven program efficacy
• Detail-oriented, process-focused with excellent organizational skills and the ability to manage multiple tasks in a fast-paced environment
• Strong communication (writing, proofreading, interpersonal) and problem-solving abilities
• Self-starter, quick learner and collaborative team player comfortable working across multiple time zones

Benefits

• We support you with competitive wages and with comprehensive health care including medical, dental and vision coverage
• We support your family with gender-neutral baby bonding leave, 24-26 week birth-parent maternity leave, and generous life, accident and disability insurance minimums
• Employees who work onsite can enjoy free meals and snacks, and fun onsite experiences

The base salary range for this full-time position is $103,000 - $131,000 + bonus + benefits. Our salary ranges are determined by role and level. Within the range, individual pay is determined by additional factors, including job-related skills, experience, and relevant education or training.

Please note that the compensation details listed in this role posting reflect the base salary only, and do not include bonus or benefits. Some benefits information is included in this job description, and your recruiter can share more about the specific salary range and benefits for this position during the hiring process.

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Google Operations Center (GOC) is committed to equal employment opportunities regardless of race, creed, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status or any other basis protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.