Program Management Senior Lead

Citigroup Inc.; New York (NY); On-site; USD 203,000 - 240,000; Full time

Benefits offered by this job

Medical, dental & vision coverage

401(k)

Life, accident, and disability insure.

Wellness programs

Paid time off and holidays

Job summary

Citigroup Inc. in New York, NY seeks a Program Management Senior Lead to drive the HR data governance and data management agenda.

You will design and execute enterprise-wide HR data capabilities, align with regulatory commitments, and support internal audits and validation. The role collaborates across HR, Compliance, Risk, Technology, and Audit to deliver evidence-based artifacts and meaningful dashboards for executives.

Qualifications

• Bachelor’s degree or foreign equivalent in Business Administration, Business Analytics, Statistics, or related field.
• Ten years of experience in large-scale regulatory transformation initiatives within financial services.
• Experience coordinating cross-functional transformation programs and governance models.
• Designing operating models and transitioning to BAU post-implementation with controls to mitigate risk.

Responsibilities

• Support HR data governance and data management strategy delivery.
• Translate Consent Order requirements into deliverables and support internal audits.
• Collaborate with HR, Compliance, Risk, Technology, and Audit stakeholders.
• Develop playbooks, RACI models, and KPIs to promote adoption.
• Create real-time dashboards and executive briefs to track milestones, risk, and mitigation.

Skills

Regulatory transformation

Stakeholder management

Program governance

Change management

Data governance

Education

Bachelor’s degree or foreign equivalent in Business Administration, Business Analytics, Statistics, or related field

Tools

Microsoft Excel

Microsoft Project

Job description

Citibank, N.A. seeks a Program Management Senior Lead for its New York, NY location.

Duties

Support the HR data transformation agenda through the design and execution of the enterprise wide HR Data Governance and Data Management strategy. Responsible for delivering regulatory aligned HR data capabilities, reducing data risk, and supporting successful outcomes in internal audits and regulatory validations. Contribute to the planning and execution of the HR data transformation portfolio by translating Consent Order requirements into clear, evidence based deliverables and supporting Internal Audit validation and approval for issue closure. Support cross functional initiatives across the Data organization, facilitate engagement with Internal Audit, and establish effective change management approaches to support adoption and sustainability. Collaborate with HR, Compliance, Risk, Technology, and Audit stakeholders to support transparent reporting on progress, risks, and mitigation strategies in alignment with regulatory commitments. Support enterprise wide HR data transformation initiatives with a focus on Data Governance and Data Management. Engage with cross functional stakeholders to support sustainability objectives, enhance decision making, improve efficiency, mitigate risk, and promote data quality. Generate standard or custom reports summarizing business, financial, or economic data for review by executives, managers, clients, and other stakeholders. Synthesize current business intelligence or trend data to support recommendations for action. Coordinate the timely flow of business intelligence information to users. Translate Consent Order milestones into evidence backed closure artifacts and support Internal Audit validation. Ensure HR data provisioning, sharing, and retention align with Citi Data Governance and Privacy Policies by codifying decisions into repeatable controls. Modernize HR data pipelines and metadata, enforcing data governance for AI/ML initiatives. Implement HR specific data domain models, CDE definitions, data quality rules, service level objectives and agreements, lineage to critical reports, and control mapping. Support audit and regulatory engagements by contributing to closure criteria definition, preparing supporting evidence, and participating in issue validation walkthroughs. Support change management activities for HR data stakeholders through the development of playbooks, RACI models, and key performance indicators to promote sustainable adoption. Communicate with customers, competitors, suppliers, professional organizations, or others to stay abreast of industry or business trends. Contribute subject matter support to high visibility regulatory data projects enabling HR data provision. Develop and maintain real time dashboards and executive briefs to support visibility into project milestones, risks, and mitigation strategies. Interact with senior stakeholders to support the execution of mandated HR data governance deliverables. Maintain or update business intelligence tools, databases, dashboards, systems, or methods. Maintain a library of model documents, templates, or other reusable knowledge assets. A telecommuting/hybrid work schedule may be permitted within a commutable distance from the worksite in accordance with Citi policies and protocols.

Requirements

Requirements: Bachelor’s degree or foreign equivalent, in Business Administration, Business Analytics, Statistics, or a related field, and ten (10) years of experience in the job offered or in a related occupation supporting transformation initiatives for implementing process enhancements. Ten (10) years of experience must include: Large-scale regulatory transformation experience supporting significant regulatory or strategic cross-functional transformation initiatives within the financial services industry; Developing large, multi-stream cross-functional transformation initiatives derived from implementing regulatory requirements, strategic operating model transformations, or core platform migrations, including establishing initiative governance models and defining and tracking program and milestone plans; Contributing to dependencies and RAID logs and coordinating with senior stakeholders; Designing or redesigning enterprise-wide operating models, including defining products, services, operating processes, and/or service models and transitioning to business as usual (BAU) postimplementation, securing sustainability through designing and implementing controls to mitigate operational, compliance, reputational, strategic, credit, market, liquidity, and/or data risks; Authoring, refining, and supporting program management processes and artifacts, including authoring toolkits and playbooks, designing operating and governance models, supporting change management processes and developing performance scorecards using data analytics tools (e.g., Microsoft Excel and Microsoft Project); and Performing high-level stakeholder management, including facilitating cross-functional decision-making with critical teams (Finance, Business, Technology, PMO, Operational Risk, Compliance, and Internal Audit), including obtaining sign-offs on program budgeting, program execution plans, scope management, and/or go-live decisions to support sustainability objectives, meet regulatory expectations, mitigate risk, and support Internal Audit validation. In the alternative, employer will accept a Master’s degree and eight (8) years of experience. 40 hrs./wk. EO Employer.

Wage Range

$203,000.00 to $240,100.00

Job Family Group

Project and Program Management

Job Family

Program Management

Time Type

Full time

Primary Location

New York New York United States

Most Relevant Skills

Wholesale Lending Operations Management.

Benefits

• Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs.
• Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays.
• In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards.

Equal Opportunity

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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