Program Management Leader (Service Readiness)

Polaris Inc.; United States; On-site; USD 73,000 - 96,000; Full time

Benefits offered by this job

Profit sharing

Employee stock ownership plan

ESOP stock purchases

401(k) match

Health insurance

Dental insurance

Vision insurance

Wellness programs

Paid time off

Gym reimbursement

Life insurance

Disability insurance

Volunteer time off

Employee discounts

Job summary

Polaris Inc. is seeking a Program Management Leader (Service Readiness) to drive on-time delivery of Service readiness for vehicle programs. You will own planning, coordination, and governance of critical deliverables across engineering, service, and product teams.

You will establish accountability, mitigate risks, and ensure readiness milestones are met to support successful product launches and superior dealer/customer ownership experiences.

Qualifications

• Bachelor’s degree in Business, Communication, Engineering, or related field.
• Minimum 5 years in Project Management, Service, SIOP, Engineering, or related areas.
• Proven ability to coordinate schedules and administer complex initiatives.
• Ability to influence across functions and levels with concise communication.
• Strong negotiation, decision-making, and problem-solving abilities.

Responsibilities

• Manage timelines, deliverables, and cross-functional groups for vehicle projects.
• Lead cross-functional Service readiness meetings and establish ownership and alignment.
• Develop and maintain schedules across product lines with changes.
• Create a roadmap for integrating Service deliverables into development processes.
• Develop standards and RASCI for vehicle program Service readiness.
• Collaborate with master schedulers, engineers, and stakeholders for accurate data.
• Identify schedule risks and implement mitigation plans.
• Coordinate content reviews for timely stakeholder feedback.
• Group and assign part numbers for manuals and service docs.
• Apply LEAN and drive process improvements to Service readiness.

Skills

Planning & Organization

Collaboration

Problem Solving

Education

Bachelor’s degree in Business, Communication, Engineering, or related field

Tools

Microsoft Excel

AS400

Polaris Release System

PTC Windchill

Job description

At Polaris Inc., we have fun doing what we love by driving change and innovation.

We empower employees to take on challenging assignments and roles with an elevated level of responsibility in our agile working environment.

Our people make us who we are, and we create incredible products and experiences that empower us to THINK OUTSIDE.

Position Overview: The Program Management Leader (Service Readiness) drives the successful execution, continuous improvement, and on-time delivery of Service readiness requirements for Polaris vehicle programs.

In this role, you will own the planning, coordination, and governance of critical Service deliverables throughout the product development lifecycle.

Working across engineering, program management, service, and product teams, you establish accountability, identify and mitigate risks, and ensure readiness milestones are achieved.

Your work directly supports successful product launches and an exceptional dealer and customer ownership experience.

Key Responsibilities

• Manage multiple timelines, deliverables, and cross-functional groups for vehicle projects of varying size and scope.
• Organize and lead cross-functional Service readiness meetings to establish strategies, goals, ownership, and alignment for vehicle programs.
• Develop and maintain project schedules for all product lines, incorporating current production schedules, program changes, and resulting adjustments to Service deliverable dates.
• Create a roadmap for integrating each Service deliverable into the Polaris Development Process.
• Develop standards, schedules, and RASCI responsibility frameworks for vehicle program Service readiness.
• Partner with master schedulers, engineers, managers, directors, and product-group stakeholders to maintain accurate and current project information for Service deliverables.
• Identify schedule risks and work with leaders and teams to develop and execute appropriate mitigation plans.
• Coordinate content reviews across functions to support engaged, thorough, and timely stakeholder feedback.
• Group and assign part numbers for owner’s manuals, parts books, and service manuals.
• Apply LEAN principles and implement system and process improvements that increase efficiency and strengthen Service readiness execution.

Desired Competencies

• Planning & Organization: You manage time, resources, and priorities effectively to meet deadlines and deliver consistent results.
• Collaboration: You work effectively with others across functions and levels, contributing to shared goals while respecting different perspectives.
• Problem Solving: You identify issues, assess root causes, and implement practical solutions that balance speed, quality, and risk.

Qualifications

• Bachelor’s degree in Business, Communication, Engineering, or a related field.
• At least 5 years of experience in Project Management, Service, SIOP, Engineering, or a combination of these areas.
• Demonstrated business expertise in project management, schedule coordination, and administration.
• Proven ability to organize and deliver complex initiatives involving multiple timelines, deliverables, and stakeholders.
• Ability to influence effectively across functions and organizational levels.
• Professional, concise, and visual communication skills.
• Effective negotiation, decision-making, and problem-solving skills.
• Experience using Microsoft Excel, AS400, Polaris Release System, or other PTC Windchill-based data management systems.
• Ability to travel as needed, approximately 5–10%.
• This position is not eligible for sponsorship.
• #LI-BM1

For Minnesota, the starting pay range is $73,000 to $96,000 per year, with individual pay determined by factors including education, experience, knowledge, skills, and geography; it is not common to start at the high end or top of the range. To qualify for this position, former employees must be eligible for rehire, and current employees must be in good standing. We are an ambitious, resourceful, and driven workforce, which empowers us to THINK OUTSIDE.

At Polaris we put our employees first, by offering a holistic approach to their health and financial wellbeing. Polaris is proud to offer competitive compensation, including a market-leading profit-sharing plan that is fundamental to our pay-for-performance culture. At Polaris, employees are owners of the company through company contributions to our Employee Stock Ownership Plan and discounted employee stock purchases plan. Employees receive a generous matching contribution to 401(k), financial wellness education and consultation to plan for their financial future. In addition to competitive pay, Polaris provides a comprehensive suite of benefits, including health, dental, and vision insurance, wellness programs, paid time off, gym & personal training reimbursement, life insurance and disability offerings. Through the Polaris Foundation and our Polaris Gives paid volunteer time off, we support employees who actively volunteer their time, efforts, and passions to improve the health and wellbeing of the communities in which they live, play and work. Employees at Polaris drive our success and are rewarded for their commitment.

About Polaris As the global leader in powersports, Polaris Inc. (NYSE: PII) pioneers product breakthroughs and enriching experiences and services that have invited people to discover the joy of being outdoors since our founding in 1954. Polaris' high-quality product line-up includes the Polaris RANGER®, RZR® and Polaris GENERAL™ side‑by‑side off‑road vehicles; Sportsman® all‑terrain off‑road vehicles; military and commercial off‑road vehicles; snowmobiles; Slingshot® moto‑roadsters; Aixam quadricycles; Goupil electric vehicles; and pontoon and deck boats, including industry‑leading Bennington pontoons. Polaris enhances the riding experience with a robust portfolio of parts, garments, and accessories. Proudly headquartered in Minnesota, Polaris serves more than 100 countries across the globe.

EEO Statement Polaris Inc. is an Equal Opportunity Employer and will make all employment‑related decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, marital status, familial status, status with regard to public assistance, membership or activity in a local commission, protected veteran status, or any other status protected by applicable law. Applicants with a disability that are in need of an accommodation to complete the application process, or otherwise need assistance or an accommodation in the recruiting process, should contact Human Resources at 800‑765‑2747 or [e-mail]. To read more about employment discrimination protection under U.S. federal law, see: Know Your Rights: Workplace Discrimination is Illegal (eeoc.gov).

At Polaris, the need for diverse perspectives and experiences enables our vision of Best People, Best Team. We value our differences and align our passions to do great work. As a highly efficient growth company, we are driven to be agile and adaptable to support our customers. At Polaris we unite to create memorable adventures.

Learn more at http://www.polaris.com/careers