Program Management Director

Socket.dev; Reston (VA); On-site; USD 180,000 - 240,000; Full time

Job summary

SAIC in Reston, Virginia seeks an experienced Program Management Director to lead a large-scale Federal IT services program, including GAO engagements. You will be the primary Government liaison and decision-maker to ensure mission success across a complex, multi-disciplinary environment.

You will supervise 50+ contractor personnel, drive program performance, manage IT architectures, lead SAFe Agile execution, and oversee on-prem and cloud service delivery with SLAs and XLAs, while negotiating

Qualifications

• Bachelor's degree or higher in Information Technology, Computer Science, Business Administration, or a related field and 18 years or more of related experience.
• 10+ years of experience managing complex information systems architectures involving multiple disparate databases, networks, and communications subsystems.
• 5+ years of supervisory experience leading complex IT operating environments of 50+ personnel across multi-disciplinary job categories.
• 5+ years managing a program of comparable size and scope to a large-scale Federal IT services contract.
• Demonstrated experience managing programs operating under a Scaled Agile Framework (SAFe) environment.
• Demonstrated experience managing on-premise and off-premise cloud-based service delivery, including SLA, XLA, and performance metrics management.
• Demonstrated experience working with Federal IT leadership, negotiating contracts, monitoring service performance, and delivering cost-effective IT solutions.

Responsibilities

• Serve as the primary Government liaison and single point of contact for contractual and programmatic matters with Government stakeholders at all levels.
• Provide strategic direction and day-to-day oversight for 50+ contractor personnel across diverse disciplines.
• Ensure quality, efficiency, and timeliness of all contract deliverables across technical operations and business processes.
• Oversee management of complex IT environments with multiple databases, networks, and communications subsystems.
• Champion and manage a SAFe program environment across all workstreams and delivery teams.
• Oversee on-premise and cloud-based service delivery with SLAs, XLAs, and performance metrics.
• Build and maintain relationships with GAO IT leadership and other federal providers.
• Lead contract negotiations, monitor service performance, and identify cost-effective solutions.
• Identify, communicate, and mitigate risks before they impact performance; represent the contractor in Government issues.

Skills

PMP

SAFe

Contract negotiations

Executive communication

Program management

Federal IT leadership

Education

Bachelor's degree or higher in IT/CS/Business

Tools

SAFe

ITIL

Job description

We are seeking an experienced and dynamic Program Management Director (PM) to lead our team supporting a large-scale Federal IT services contracts such as with the Government Accountability Office (GAO) and other finance and commerce programs and initiatives. This is a highly visible, senior leadership role responsible for the successful delivery of comprehensive technology information services across a complex, multi-disciplinary environment. The PM will serve as the primary point-of-contact with the Government and will be empowered to make decisions on behalf of our organization to ensure mission success.

As the Program Manager, you will be the face of our organization to the Government and the driving force behind contract performance. Your day-to-day responsibilities will include:

• Serving as the primary Government liaison — Act as the single point-of-contact for all contractual and programmatic matters, maintaining open, transparent, and proactive communication with Government stakeholders at all levels
• Leading a large, multi-disciplinary team — Provide strategic direction and day-to-day oversight for 50+ contractor personnel spanning diverse technical and functional disciplines across the TIS contract and associated task orders
• Driving program performance — Ensure the quality, efficiency, and timeliness of all contract deliverables, managing both technical operations and business processes to meet or exceed Government expectations
• Managing complex IT environments — Oversee the management and control of complex information systems architectures involving multiple disparate databases, network infrastructure, and communications subsystems
• Leading Agile program execution — Champion and manage a Scaled Agile Framework (SAFe) program environment, ensuring agile principles are consistently applied across all workstreams and delivery teams
• Managing cloud and service-oriented environments — Oversee on-premise and off-premise cloud-based service delivery, including the development, monitoring, and enforcement of Service Level Agreements (SLAs), Experience Level Agreements (XLAs), and performance metrics
• Collaborating with Federal IT leadership — Build and maintain strong relationships with GAO IT leadership and other federal service providers, aligning contractor services with agency mission and operational goals
• Negotiating and managing contracts — Lead contract negotiations, monitor service performance, and identify cost-effective solutions that deliver maximum value to the Government
• Proactively managing risk — Identify, communicate, and mitigate potential contractual, technical, or programmatic risks before they impact program performanceAuthorizing organizational commitments — Represent and commit the contractor's organization in response to Government issues, concerns, and decisions without requiring additional escalation

Qualifications

Required Experience

• Bachelor's degree or higher in Information Technology, Computer Science, Business Administration, or a related field and 18 years or more of related experience
• 10+ years of experience managing complex information systems architectures involving multiple disparate databases, networks, and communications subsystems
• 5+ years of supervisory experience leading complex IT operating environments of 50+ personnel across multi-disciplinary job categories
• 5+ years managing a program of comparable size and scope to a large-scale Federal IT services contract
• Demonstrated experience managing programs operating under a Scaled Agile Framework (SAFe) environment
• Demonstrated experience managing on-premise and off-premise cloud-based service delivery, including SLA, XLA, and performance metrics management
• Demonstrated experience working with Federal IT leadership, negotiating contracts, monitoring service performance, and delivering cost-effective IT solutions

Required Certifications

• Project Management Professional (PMP) certification - current and active

Preferred Qualifications

• SAFe Certified Program Consultant (SPC) or SAFe Certified Practice Consultant (SPC)
• ITIL Foundation certification or higher
• Prior experience supporting GAO, Congressional support agencies, or similar Federal oversight organizations
• Experience managing IT modernization and digital transformation initiatives in a federal environment
• Familiarity with Federal Acquisition Regulation (FAR) and federal IT governance frameworks
• Experience with DevSecOps practices and tools in a federal environment
• Strong executive-level communication and presentation skills

Security Clearance

• Must be able to obtain and maintain a Public Trust Clearance
  

SAIC®is a premier mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, intelligence, and civilian markets includes secure high-end solutions in mission IT, enterprise IT, engineering services, and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives.
We are approximately 23,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.3 billion. For more information, visitsaic.com. For ongoing news, please visit ournewsroom.