program lead, Facilities Standards

Starbucks Coffee Company; Seattle (WA); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) match

Tuition assistance

Paid vacation

Paid holidays

Sick time

Personal days

Job summary

Starbucks Coffee Company in Seattle seeks a Facilities Standards Lead to shape enterprise standards and maintenance programs for equipment and building systems across the store network. You will drive performance, reliability, and cost improvements while partnering with Facilities, Store Development, Operations, and suppliers to scale solutions.

The role emphasizes data-driven decision making, cross-functional collaboration, and leadership in developing and implementing enterprise programs with

Qualifications

• High school diploma or GED required.
• Minimum 5 years in facilities management, asset management, operations, or related fields.
• Minimum 5 years developing and implementing enterprise programs or standards.
• Minimum 5 years in data analysis and business analytics with actionable recommendations.
• Experience coordinating cross-functional projects and influencing stakeholders.
• Strong written and verbal communication, and presentation skills.
• Experience with facilities systems, maintenance programs, supplier management, or asset lifecycle planning.
• Ability to balance strategic thinking with hands-on execution in a fast-paced environment.
• Experience applying AI tools to program management, automating reporting, data analysis, and cross-functional coordination.

Responsibilities

• Develop and lead enterprise standards, lifecycle strategies, and maintenance programs for equipment and building systems.
• Analyze performance, reliability, utilization, and cost trends to improve asset performance and reduce total cost of ownership.
• Partner with cross-functional teams to evaluate new technologies, services, and operating models.
• Lead continuous improvement initiatives to drive efficiency, risk reduction, sustainability, and cost savings.
• Serve as SME and advisor on facilities standards, service strategies, asset management, and maintenance optimization.
• Communicate insights and program outcomes to leaders through data-driven storytelling.
• Develop guidance and implementation strategies for consistent execution across teams and partners.
• Mentor and coach team members to build organizational capability in facilities programs.

Skills

Data analysis

Stakeholder management

Cross-functional leadership

Facilities management

Asset management

Program management

AI tools

Education

High school diploma/ GED

Job description

Now Brewing – program lead - Facilities Standards! #tobeapartner

From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.

As a facilities standards lead, you will help shape the future of facilities management across Starbucks stores by driving standards, maintenance strategies, asset performance programs, and operational improvements for equipment, building systems, and facility services. This role partners across Facilities, Store Development, Operations, and suppliers to develop scalable solutions that improve reliability, partner experience, store performance, and long‑term asset value.

As a facilities standards lead, Programs, you will…

• Develop and lead enterprise standards, lifecycle strategies, and maintenance programs across equipment, building systems, hard services, and soft services.
• Analyze performance, reliability, utilization, and cost trends to identify opportunities that improve asset performance and reduce total cost of ownership.
• Partner with cross functional teams to evaluate new technologies, services, and operating models that enhance the Starbucks store environment and partner experience.
• Lead continuous improvement initiatives and strategic programs that drive operational efficiency, risk reduction, sustainability, and cost savings across the retail portfolio.
• Serve as a trusted subject matter expert and advisor on facilities standards, service strategies, asset management, and maintenance optimization.
• Communicate insights, recommendations, and program outcomes to leaders at all levels of the organization and influence decisions through data‑driven storytelling.
• Develop guidance, documentation, and implementation strategies that enable consistent execution across facilities teams, suppliers, and business partners.
• Mentor and coach team members while helping build organizational capability in facilities programs, standards, and asset management.

We’d love to hear from people with:

• High school diploma/GED, US military service or equivalent experience required
• Minimum of 5 years of experience in facilities management, asset management, operations, engineering, maintenance programs, or related fields
• Minimum of 5 years of experience developing and implementing enterprise programs, standards, or operational strategies
• Minimum of 5 years of experience in data analysis and business analytics with the ability to evaluate complex data and translate findings into actionable recommendations
• Experience managing cross functional projects and influencing stakeholders across multiple organizations
• Demonstrated ability to solve complex business and operational challenges with limited direction
• Strong written and verbal communication skills, including the ability to present
• Experience working with facilities systems, maintenance programs, supplier management, or asset lifecycle planning
• Ability to balance strategic thinking with operational execution in a fast‑paced environment
• Demonstrated experience applying AI tools and agents to program management work, such as automating reporting, accelerating data analysis, drafting documentation, or streamlining cross functional coordination, with a track record of sharing those practices to scale team capability.
• Potential to travel up to 10%

As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short‑term and long‑term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire*, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well‑being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first‑time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to starbucksbenefits.com.

*If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above. For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above.

The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job‑related knowledge/skills, experience, geographical location, and internal equity. At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.

We believe we do our best work when we're together, which is why we're onsite four days a week.

Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at [e-mail] or 1(888) 611-2258.