Program Lead

Merakey; Crafton (CA); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and视on

Retirement plan

DailyPay access

Care.com backup services

Employee Assistance Program (EAP)

Tuition reimbursement

Employee discounts

Online learning platform

Job summary

Merakey is seeking a Program Lead in Crafton, PA to manage and oversee designated programs, supervise staff, and ensure quality service delivery to participants. Reporting to the Program Manager, you may handle a caseload and coordinate program activities on a daily basis.

The role requires strong interpersonal skills, prioritization, and the ability to make quick decisions while working both independently and with a team. This position emphasizes client care, safety, and staff guidance.

Qualifications

• Excellent interpersonal, communication and conflict resolution skills.
• Ability to prioritize tasks, manage multiple responsibilities and meet deadlines.
• Ability to work independently and as part of a team.

Responsibilities

• Lead staff on shift and act as the point of contact.
• Prepare and manage house schedules with the Program Manager.
• Provide direct care duties including ADLs, meal prep, supervision.
• Medication management and administration.
• Incident management with Program Manager and QCO.
• Oversee household needs, menu development, shopping, and upkeep.
• Ensure overall cleanliness and maintenance; identify repairs.

Skills

Program Leadership

Staff Supervision

Program Coordination

Emergency Response

Education

High School Diploma or GED

Job description

Position: Program Lead
Location: Crafton, PA
Pay Rate: Earn up to $21/hour with election of Enhanced Pay option.

The Program Lead plays a critical role in the day-to-day management and oversight of specific programs or services within their identified Division. Reporting to the Program Manager this position is responsible for coordinating program activities, supervising program staff, and ensuring the delivery of high-quality services to program participants. This role may manage a caseload of their own.

Must possess:

• Excellent interpersonal, communication, and conflict resolution skills
• Ability to prioritize tasks, manage multiple responsibilities, and meet deadlines in a fast-paced environment
• Ability to make quick decisions and remain calm under pressure
• Ability to work independently and collaboratively as part of a team

Staff Management

• Provide guidance, support, and direction to staff members
• Assign duties and responsibilities to staff based on program needs and individuals' strengths
• Conduct regular check-ins and provide feedback to staff regarding performance and areas for improvement

Client Care and Safety

• Ensure the safety and security of clients and staff by enforcing program policies and procedures
• Monitor client behavior and intervene as necessary to de-escalate conflicts or address concerns
• Respond to emergencies or crises effectively, following established protocols and seeking assistance as needed

Specific Job Functions:

• Acts as Lead staff and point person when on shift
• Prepares and manages house schedules in coordination with the Program Manager
• Direct Care responsibilities to include but not limited to ADL's, food preparation/feeding, maintaining required supervision requirements
• Medication management and administration
• Incident Management in coordination with Program Manager and QCO
• Manages all household needs to include but not limited to menu development, grocery shopping, housekeeping
• Ensure ongoing upkeep and maintenance of assigned home
  • Ensures overall cleanliness ongoing
  • Daily maintenance needs (lightbulbs, filter cleanings, etc.)
  • Identifies needed repairs and submits maintenance requests

Benefits

Merakey offers generous benefits that promote well-being, financial security, and work-life balance, including:

• Comprehensive medical, dental, and vision coverage, plus access to healthcare advocacy support.
• Retirement plan -- both pre-tax and Roth (after-tax) options available for employee contributions.
• DailyPay -- access your pay when you need it!
• On the Goga well-being platform, featuring self-care tools and resources.
• Access Care.com for backup childcare, elder care, and household services.
• Confidential counseling, legal, and financial services through our Employee Assistance Program (EAP).
• Tuition reimbursement and educational partnerships.
• Employee discounts and savings programs on entertainment, travel, and lifestyle.
• Access to Pryor Online Learning for free online personal development classes.

Learn more about our full benefits package - https://www.merakey.org/careers/benefits

About Merakey

Merakey is a non-profit provider of developmental, behavioral health, and education services. More than 8,000 employees provide support to nearly 40,000 individuals and families throughout 12 states across the country each year. Click here to watch a video about Merakey. Merakey strictly follows a zero-tolerance policy for abuse.

Merakey is proud to be an Equal Opportunity Employer! We deeply value diversity and do not discriminate on the basis of race, religion, color, national origin, ethnic background, sex, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or disability status. Moreover, we are committed to creating teams that reflect the diversity of the communities we serve and encourage applicants from underrepresented backgrounds to apply. Merakey welcomes all Veterans to apply!

Qualifications

• High School Diploma or GED
• 1-3 years of IDD Experience
• 1-3 years of Supervisory/Managerial Experience

Work Schedule

flexible