Program Launch Specialist - Northeast: New York / New England

PROCEPT BioRobotics; New York (NY); On-site; USD 99,000 - 121,000; Full time

Benefits offered by this job

Full medical coverage

Wellness programs

On-site gym

401(k) plan with employer match

Paid time off

Paid parental leave

Paid holidays

Job summary

A leading medical technology company is seeking a Program Launch Specialist to drive the activation and utilization growth of Aquablation Therapy. This role involves collaborating closely with the regional commercial team to ensure successful launches and operational readiness. The ideal candidate will have 5-12 years of experience in medical device sales, preferably in urology, and possess strong analytical and collaboration skills. The position also entails training office staff on patient pathways and tracking performance metrics related to referral and conversion rates. Comprehensive benefits and a competitive salary are offered.

Qualifications

• 5-12 years in medical device sales, market development, or commercial operations (urology preferred).
• Willingness to travel up to 50%.

Responsibilities

• Partner with ASM/TM to activate Aquablation patient pathways post-launch.
• Support Procedure Activation Success in Office and Hospital.
• Train office staff on patient identification, scheduling, and referral flow.
• Track patient flow, conversion rates, and reimbursement turnaround times.

Skills

Medical device sales experience

Strong understanding of referral dynamics

Ability to influence physician adoption

Analytical mindset

Collaboration skills

Job description

Embark on an enriching journey with PROCEPT BioRobotics, where our vision, mission, and values guide everything we do as a company. At PROCEPT, we put the patient first in everything we do and are committed to revolutionizing treatment for benign prostatic hyperplasia (BPH, otherwise known as prostate gland enlargement) through innovation in surgical robotics. As our company succeeds and grows, we improve the quality of life of patients, provide more effective treatment options for surgeons, uphold the trust of our shareholders. That starts with a commitment to our People with a focus on creating an evolving landscape for your career, brimming with transformative opportunities that provide continuous career growth opportunities.

The Opportunity That Awaits You:

The Program Launch Specialist drives rapid referral activation, early utilization growth, and procedural conversion at newly launched Aquablation Therapy sites. The Program Launch Specialist acts as an extension of the regional commercial team during the first 90-120 days of new program launches — working through RSRs/ASRs to train office staff, optimize referral pathways, and ensure operational readiness. The Program Launch Specialist supports the core team without replacing their role, driving early adoption and sustainable patient flow. Perfect for someone who loves tough challenges, this role demands exceptional focus, planning, and consistent execution at a high standard. It’s built for individuals who want to work hard, grow fast, and make a visible, meaningful impact.

What Your Day-To-Day Will Involve

• Partner with ASM/TM to activate Aquablation patient pathways post-launch
• Support Procedure Activation Success in Office and Hospital
• Activate the referral funnel to convert BPH treatments aligned with the physician’s treatment algorithm and selection criteria
• Activate the operational function of Aquablation Days in the Hospital with Revenue Cycle and OR Block
• Train office staff on patient identification, scheduling, and referral flow
• Collaborate with schedulers and administrators on billing, coding, and pre-authorization readiness
• Train offices on operational and financial efficiencies to support adoption
• Support surgeon champion development and conversion of respective procedures to Aquablation
• Coordinate with Marketing and Reimbursement to deploy patient and staff education tools
• Track patient flow, conversion rates, and reimbursement turnaround times

Performance Metrics

• Referral and conversion rate growth
• Efficiency to first 10 procedures within 60 days of PO
• Aquablation days measured by 4-6 procedures per day
• Reimbursement cycle time and billing accuracy
• Stakeholder satisfaction and readiness

The Qualifications We Need You to Possess

• 5-12 years in medical device sales, market development, or commercial operations (urology preferred)
• Strong understanding of referral dynamics, reimbursement, and hospital workflows
• Proven ability to influence physician and office adoption
• Analytical, data-driven mindset with strong collaboration skills
• Willingness to travel up to 50%

Base salary for this position is $110,000.00

BENEFITS OF WORKING AT PROCEPT!

PROCEPT’s health and wellness benefits for employees are second to none in the industry. As an organization, one of our top priorities is to maintain the health and wellbeing of our employees and their families. We offer a comprehensive benefits package that includes full medical coverage, wellness programs, on-site gym, a 401(k) plan with employer match, short-term and long-term disability coverage, basic life insurance, wellbeing benefits, flexible or paid time off, paid parental leave, paid holidays, and many more!

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT

PROCEPT BioRobotics is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind on the basis of race, color, national origin, religion, gender, gender identity, sexual orientation, disability, genetic information, pregnancy, age, or any other protected status set forth in federal, state, or local laws. This policy applies to all employment practices within our organization.

PAY RANGE TRANSPARENCY

Procept is committed to fair and equitable compensation practices. The pay range(s) for this role represents a base salary range for non-commissionable roles or on-target earnings for commissionable roles. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, relevant certifications and training, and specific work location. Based on the factors above, Procept utilizes the full width of the range. The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above.