Program Integrity - Coordinator 1

University of New Orleans; Baton Rouge (LA); On-site; USD 37,000 - 47,000; Full time

Job summary

The University of New Orleans is hiring for a position in Baton Rouge focused on investigating Medicaid providers to ensure compliance with regulations. Responsibilities include documenting findings from investigations, tracking complaints, and maintaining fraud records.

The ideal candidate holds at least a Bachelor's Degree, or relevant experience, and excels in analytical and communication skills. Proficiency in Microsoft Office is essential, and advanced degrees or experience in Medicaid policies are a plus.

Compensation ranges from $37,000 to $47,000 annually.

Qualifications

• Bachelor's Degree or relevant experience.
• Proficient in Microsoft Office, especially Outlook, Word, and Excel.
• Experience in provider enrollment and credentialing is preferred.

Responsibilities

• Investigate Medicaid providers and ensure compliance.
• Track Medicaid-related complaints.
• Document findings from investigations.
• Assist in maintaining fraud referral records.
• Prepare reports for management.

Skills

Analytical skills

Organizational skills

Time management skills

Verbal communication

Written communication

Microsoft Office proficiency

Education

Bachelor's Degree

Associates degree with 3 years experience

6 years professional experience in lieu of degree

Job description

Responsibilities

Investigate providers of various Medicaid programs to ensure expenditures are made in accordance with Federal and State regulations.

Process and track all Medicaid provider and recipient related complaints reported via email, the Medicaid Fraud website or internally.

Interacts with various internal and external entities such as Medicaid recipients, Medicaid providers, LDH program operations, licensing boards, the Attorney General's office, etc.

Document findings of investigations initiated by referrals from Medicaid programs including but not limited to OAAS, Behavioral Health, Provider Enrollment, MFCU and Plans.

Detail any corrective action(s) necessary after conducting a comprehensive case review of findings.

Ensure all providers are furnished with a written notification of any corrective actions and cite the applicable Medicaid/LaCHIP policy reference.

Assist in maintaining records of provider fraud, waste and abuse referrals for investigation.

Maintain findings and results on fraud referrals received within the centralized tracking system.

Conduct research on all policy violations and corrective action.

Maintain and assist with up-to-date reporting statistics and data for unit reports.

Notify management of any trends that are a direct cause of or contributing factor to errors that come to light during the review process or while tracking all cases received for review.

Refer applicable cases to the Office of the Attorney General.

Prepare written summary report with all relevant background facts.

Provide any assistance needed to the legal authority.

May be called upon as a witness to a case once it proceeds to trial.

Complete special projects as directed by management.

Qualifications

• Bachelor's Degree, or Associates degree with 3 years professional experience, or 6 years professional experience in lieu of the degree.
• Excellent analytical skills, effective organizational and time management skills.
• Excellent verbal and written communications skills.
• Proficient in the use of Microsoft Office, including but not limited to Outlook, Word, and Excel.

Desired Qualifications

• Advanced degree.
• 2 years professional experience in provider enrollment and credentialing.
• 1 year professional experience with Louisiana Medicaid policy and procedures.
• Experience with Electronic Visit Verification.
• Experience with data analysis and report development.

Compensation

Salary: 37-47k

Application Requirements

• Detailed resume listing relevant qualifications and experience.
• Cover Letter indicating why you are a good fit for the position and University of Louisiana Systems.
• Names and contact information of three references.

Applications that do not include the required uploaded documents may not be considered.