Program Facilitator

Mastering My Destiny; Orlando (FL); Remote; USD 40,000 - 65,000; Full time

Job summary

Mastering My Destiny is an independent education business focused on personal growth, professional skills and lifelong learning. We provide digital courses and educational events covering mindset, communication and practical workplace skills.

The role of Program Facilitator is remote-based and self-directed, connecting with individuals exploring personal and professional development options. You will use an established framework to explain programs and manage your schedule and follow-up.

Qualifications

• Must have strong listening and communication skills.
• Able to ask thoughtful questions to understand goals and interests.
• Explain available programs clearly and accurately.

Responsibilities

• Conduct scheduled one-to-one conversations with individuals.
• Ask relevant questions and listen carefully to understand goals and interests.
• Explain available programs and educational content clearly.
• Use the established framework and educational resources provided.
• Manage your own follow-up and communication.
• Maintain appropriate records relating to conversations and follow-up.
• Participate in available training and skills development.

Skills

Active listening

Effective questioning

Clear communication

Client engagement

Schedule management

Independent work

Job description

Some of the most valuable professional skills aren't found on a résumé. They're found in how you listen, question and communicate.

If you're naturally good at listening, asking thoughtful questions and helping people see their options clearly, this role may be a strong fit.

Disclosure

This is a performance-based, self-directed role with no fixed salary or hourly wage. Compensation is based on defined results rather than hours worked.

About Mastering My Destiny

Mastering My Destiny is an independent education business focused on personal growth, professional skills and lifelong learning. We provide digital courses and educational events covering mindset, communication and practical workplace skills.

The role

As a Program Facilitator, you'll connect with individuals exploring personal and professional development options.

You'll use an established framework and educational resources to understand what they're looking for, provide clear information about relevant programs, and help them understand the options available to them.

The role is designed for someone who values autonomy and is comfortable managing their own schedule, workflow and follow-up.

What you'll be doing

• Conduct scheduled one-to-one conversations with individuals
• Ask relevant questions and listen carefully to understand their goals and areas of interest
• Explain available programs and educational content clearly and accurately
• Use the established framework and resources provided
• Manage your own follow-up and communication
• Maintain appropriate records relating to conversations and follow-up
• Participate in available training and skills development

What success looks like

• Strong listening and communication skills
• Thoughtful and relevant questioning
• Professional, clear communication
• Consistent follow-through and attention to detail
• Ability to manage your own schedule and workflow
• Ability to work within an established framework while allowing the individual to make their own decision

Who this suits

• Professional experience in a client-facing, sales, service, facilitation or communication-based role
• Strong verbal and written communication skills
• Comfortable conducting one-to-one conversations
• Comfortable working independently and managing your own schedule
• Able to work with an established framework while comfortable making decisions within it
• Experience in client engagement, mentoring, facilitation or structured program delivery
• Experience communicating with people from different professional backgrounds
• Experience working with digital education, training or learning programs
• Remote-based
• Self-directed working structure
• Established framework and educational resources
• No ceiling built into the structure
• Ongoing training and support available

Next steps

• Shortlisted applicants will be contacted to arrange an initial conversation.