Program Director - Salem, MA

Northeast Arc; Danvers (MA); On-site; USD 41,000 - 42,000; Full time

Benefits offered by this job

Tuition reimbursement

Health Insurance

401(k)

Life insurance

Retirement plan

Dental insurance

Vision insurance

Paid time off

Employee discount

Flexible spending account

Job summary

Northeast Arc in Massachusetts seeks a Residential Program Director to oversee day-to-day operations of assigned residences, ensure compliance with DDS requirements, and provide quality living supports to individuals with developmental disabilities. The role leads staff, maintains safety and paperwork, and supports agency mission.

Responsibilities include supervising staff, coordinating coverage, applying PBS approaches, ensuring documentation accuracy, and participating in meetings and

Qualifications

• BS/BA strongly preferred; HS Diploma/GED with 3 years’ experience in human services.
• Experience supporting adults with developmental disabilities or in human services.
• Maintain required certifications (First Aid, CPR, MAPs, Fire Safety) and MA driver's license.
• Able to work at a desk and provide direct support in homes.

Responsibilities

• Provide responsive residential supports and lead staff to uphold dignity and empowerment.
• Collaborate with Residential Team; cover office duties and know all homes/systems.
• Promote PBS principles to support growth, community involvement, decision making.
• Complete ISP documentation, health records, HCSIS, incident reporting and scheduling.
• Attend Directors/Clinical/JAMM meetings and trainings as assigned.
• Ensure House Books and DDS compliance, safety logs and data books are up to date.
• Maintain safety ratios and organize staff hires, supervision, and meetings.
• Have working knowledge of computer systems including Microsoft Office and Kronos.

Skills

Staff supervision

Policy compliance

Communication

Office software

Education

BS/BA preferred

HS Diploma/GED

Tools

Microsoft Office

Kronos

Job description

Job Title: Residential Program Director

Come join one of Massachusetts' most established, innovative, and passionate organizations at our Mason home.

Job Title: Residential Program Director

Come join one of Massachusetts' most established, innovative, and passionate organizations at our Mason home.

Job Summary:

Oversees the day-to-day operation of the assigned residence(s), including implementing agency policy and practice and ensuring compliance with the statutory requirements of the Department of Developmental Services (DDS). Fulfills programmatic responsibilities by providing quality living supports and supervision to individuals with intellectual and physical disabilities and staff. Ensures that the Northeast Arc (NeArc) Residential Division reflects the mission statement and vision of the agency.

Primary Responsibilities

• Provides responsive, effective residential supports and leads staff in creating an atmosphere that places individual respect, dignity, and empowerment above all else.
• Work as part of the Residential Team, including assisting peers as needed, providing Residential Office Coverage and having a working knowledge of all Residential Homes and Systems.
• Utilize a PBS approach when working with staff and individuals, including promoting the agency objectives related to personal growth, community involvement and decision making.
• Complete required documentation completely and accurately, including ISP Documentation, Health Care Records, HCSIS, Incident Reporting, Weekend Notes, House Profiles, Vacation Memos, Staffing Schedules and House Committee Reports.
• Participate in Directors Meetings, Clinical Meetings, JAMM meetings, QAs and other meetings as deemed necessary. Participate in Agency trainings and Committees as assigned.
• Ensure House Books and Systems are in compliance with Residential Standards, QA Tools and DDS Survey and Certification, including, Fire Drill Logs, Resource Manuals, House Meeting Books, Confidential Books, Medical Books, Money Books and Data Books.
• Maintain and follow a current safety plan, including training staff, conducting fire drills and reporting any issues. Ensure minimum safety ratios are maintained at all times.
• Hire, organize and coordinate staff to meet the goals of the agency. Facilitate staff meetings and provide on-site supervision and support to staff. Be approachable and responsive to staff.
• Have a working knowledge of computer systems, including Microsoft Office and Kronos.

Requirements

• BS/BA strongly preferred, HS Diploma/GED and minimum of three years prior experience supporting adults with developmental disabilities or within human services.
• A desire to assist people in achieving their dreams and goals.
• Maintain certifications as required in Northeast Arc Policy and Procedures, including but not exclusive to: First Aid, CPR, MAPs, Vehicle Safety, Human Rights and Fire Safety. Maintain a valid Massachusetts driver’s license.
• Must be able to work at a desk/computer in an office environment and also be physically able to provide direct support to individuals in their homes

What We Offer You!

• Generous time off (holiday, vacation, sick)
• Tuition reimbursement
• Health Insurance
• Life insurance
• Retirement plan
• Other benefits

Hours: M-F 9am to 5pm

Hourly Pay $29.83-$30.83/hr.

Benefits

• 401(k)
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance