Program Director - Ringgold, GA (OTP)

Treatment Centers Hold Co, LLC; Ringgold (GA); On-site; USD 65,000 - 85,000; Full time

Job summary

Crossroads Treatment Centers is seeking a program leadership professional to oversee daily operations, ensure regulatory compliance, and supervise staff within their outpatient MAT network. The role requires a four-year degree in counseling or related field, with a preference for a Master's in human services and Georgia licensure.

The candidate should have at least three years of supervisory experience and be capable of coordinating training, performance reviews, and performance improvement

Qualifications

• Four-year degree in counseling or related field, or experience in another field of similar experience.
• A minimum of three years supervisory experience is required.
• MAT experience is required.
• Licensed Counselor in Georgia is preferred.
• If recovering, three years of continuous verifiable abstinence is required.
• This position requires early morning hours, beginning at 5:00 AM.

Responsibilities

• Oversee daily program operations and provide assistance as needed.
• Ensure adherence to Organizational and Program Standards and regulatory procedures.
• Screen and interview new associates and process approvals as needed.
• Orient new associates and provide required training and policies review.
• Conduct employee performance reviews and manage PTO requests.
• Coordinate staff training events and developmental opportunities.
• Collaborate with leadership to develop Quality/Performance Improvement plans.
• Coordinate with internal and external parties to inform or improve service provision.

Skills

Problem-solving

Detail-oriented

Teamwork

Follow-through

Education

Bachelor or higher in counseling or related field

Master's degree in human services (preferred)

Job description

Crossroads Treatment Centers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Since 2005, Crossroads has been at the forefront of treating patients with opioid use disorder. Crossroads is a family of professionals dedicated to providing the most accessible, highest quality, evidence-based medication assisted treatment (MAT) options to combat the growing opioid epidemic and helping people with opioid use disorder start their path to recovery. This comprehensive approach to treatment, the gold standard in care for opioid use disorder, has been shown to prevent more deaths from overdose and lead to long-term recovery. We are committed to bringing critical services to communities across the U.S. to improve access to treatment for over 26,500 patients. Our clinics are all outpatient and office-based, with clinics in Georgia, Kentucky, New Jersey, North and South Carolina, Pennsylvania, Tennessee, Texas, and Virginia. As an equal opportunity employer, we celebrate diversity and are committed to an inclusive environment for all employees and patients.

Essential Duties and Responsibilities

• Oversee daily program operations and offer assistance where needed, dependent on certification, licensure, and ability.
• Oversee the appropriate application and adherence to Organizational and Program Standards, outlined in the Policy and Procedure Manuals, as well as regulatory procedures issues by applicable regulatory authorities.
• Perform all necessary responsibilities as directed by immediate supervisor and/or the governance authority.
• Screen and interview new associates for hire as needed and submit requests for approval, as necessary.
• Orient all new associates to the program or designate appropriate supervisor to provide orientation - this includes completion of new hires policies, review of associate handbook, and orientation to responsibilities, at minimum.
• Conduct employee performance reviews, monitor personnel time, and respond to requests for PTO.
• Provide for, arrange, and ensure adequate staff training events and development opportunities.
• Meet with program leadership to develop Quality/Performance Improvement plans specific to the program.
• Coordinate with internal and external persons and agencies to inform, improve, or supplement service provision.

Qualification Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Position requires constant mental alertness, attention to detail, and high degree of accuracy required in completing all assignments.

• Strong problem-solving skills.
• Smart, driven, exceptional work ethic.
• Must be able to follow oral and written instructions and follow -through on all assignments.
• Excellent organizational skills.
• Highly detailed-oriented.
• Ability to work well in a group setting and independently.

Position Requirements

• Education and/or Experience: Four-year degree in counseling or related field, or experience in another field of similar experience.
• A minimum of three years supervisory experience is required.
• Experience with Large Team a must MAT experience is required.
• Proven track record Master's degree in the human services field preferred.
• Licensed Counselor in Georgia is preferred.
• If recovering, three years of continuous verifiable abstinence is required.
• This position requires early morning hours, beginning at 5:00 AM.

Crossroads Treatment Centers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our Story Since 2005, Crossroads has been at the forefront of treating patients with opioid use disorder. Crossroads is a family of professionals dedicated to providing the most accessible, highest quality, evidence-based medication assisted treatment (MAT) options to combat the growing opioid epidemic and helping people with opioid use disorder start their path to recovery. This comprehensive approach to treatment, the gold standard in care for opioid use disorder, has been shown to prevent more deaths from overdose and lead to long-term recovery. We are committed to bringing critical services to communities across the U.S. to improve access to treatment for over 26,500 patients. Our clinics are all outpatient and office-based, with clinics in Georgia, Kentucky, New Jersey, North and South Carolina, Pennsylvania, Tennessee, Texas, and Virginia.

Our Mission Is Focused

We exist to improve health equity in order to create superior outcomes.

Our Vision Is Clear

To provide the most convenient, comprehensive, high-quality care through specialty medical homes.

Our Culture Is Inspiring

Our culture is based on one simple tenet: we would treat others as we would like to be treated - with respect and empathy. We pride ourselves on how we serve our patients. Our INSPIRE culture sets us apart in how we interact not just with patients, but with our communities and each other on a day-to-day basis.