Program Director — Operations & Compliance

Beacon Specialized Living; Columbia Township (MO); On-site; USD 70,000 - 95,000; Full time

Job summary

Beacon Specialized Living seeks a Program Director to oversee multiple locations, ensuring budgets, clinical effectiveness, staffing, and policy adherence. You will support Care Team Managers, coordinate monthly staff meetings, and liaise with regulatory bodies to ensure compliance and timely reporting.

The role emphasizes accountability in Census, payroll costs, EBITDA targets, and staff development, with focus on accurate time reporting, training compliance, performance feedback, and

Qualifications

• Bachelor’s degree in human services preferred.
• Minimum of two years of management or supervisory experience in a residential care environment.
• Effective oral and written communication skills.
• Strong computer skills and ability to use BSLS systems and standard office software.

Responsibilities

• Operational Oversight: Ensure goals, budget and clinical targets are met.
• Policy Implementation: Apply BSLS policies and care practices.
• Record Maintenance: Keep records secure, confidential, and up-to-date.
• Supervision: Support Care Team Managers to ensure adequate staffing and resources.
• New Employee Orientation: Ensure orientation is completed and monitored.
• Licensing Liaison: Communicate with licensing consultants to resolve issues.
• Performance Reviews: Provide feedback on semi-annual reviews.

Skills

Leadership

Staff supervision

Regulatory compliance

Incident reporting

Budget oversight

Education

Bachelor’s degree in human services preferred

2+ years management experience in residential care

Strong communication skills

Job description

$1,500 Sign-On Bonus!

Lead with Purpose. Inspire Teams. Change Lives.

Beacon Specialized Living is seeking an experienced and compassionate

$1,500 Sign-On Bonus!

Lead with Purpose. Inspire Teams. Change Lives.

Beacon Specialized Living is seeking an experienced and compassionate Program Director to oversee multiple residential programs supporting individuals with intellectual and developmental disabilities. If you're a proven leader who thrives in a fast-paced environment and is passionate about making a meaningful impact, we'd love to hear from you!

What We Offer

• $1,500 Sign-On Bonus
• Competitive salary based on experience
• Comprehensive medical, dental, and vision benefits
• 401(k) with company match
• Paid Time Off (PTO)
• Career advancement opportunities
• Supportive leadership team
• Meaningful work that changes lives every day
  
  

Position Summary

As a Program Director, you will oversee the day-to-day operations of multiple residential locations, ensuring exceptional care, regulatory compliance, financial performance, and operational excellence. You'll provide leadership and support to Care Team Managers while partnering with executive leadership to achieve staffing, quality, and organizational goals.

Key Responsibilities

• Provide leadership and oversight for multiple residential programs.
• Supervise, coach, and develop Care Team Managers.
• Ensure compliance with state, federal, and company regulations.
• Monitor staffing levels, recruitment efforts, and employee development.
• Oversee budgets, payroll, census, and operational performance.
• Review incident reports and ensure timely regulatory reporting.
• Partner with Compliance, HR, and Executive Leadership on investigations and corrective action plans.
• Conduct operational audits and maintain quality standards.
• Support admissions, discharges, individual care planning, and community integration.
• Foster a positive culture centered on Beacon's Core Values: Integrity, Compassion, Advocacy, Respect, and Excellence.
  
  

Qualifications

• Bachelor's degree in Human Services or a related field preferred.
• Minimum of 2 years of management or supervisory experience in a residential care environment.
• Experience supporting individuals with intellectual and developmental disabilities preferred.
• Strong leadership, communication, organizational, and problem-solving skills.
• Proficient with Microsoft Office and electronic documentation systems.
• Valid driver's license with an acceptable driving record.
• Ability to travel throughout the assigned region (up to 80% day travel).
  
  

Why Join Beacon?

At Beacon Specialized Living, you'll have the opportunity to lead dedicated teams, mentor future leaders, and make a lasting difference in the lives of the individuals we support. We believe in investing in our employees and providing opportunities for professional growth while fostering a culture built on compassion and excellence.

Apply today and take the next step in your leadership career with Beacon Specialized Living!