Program Director, Maryland Chapter

Blue Star Families; Baltimore (MD); On-site; USD 69,000 - 88,000; Full time

Job summary

Blue Star Families is seeking a Program Director for the Maryland Chapter to lead program delivery, membership stewardship, and local fundraising. This exempt, full-time role reports to the Chapter Executive Director with a dotted line to the Senior Director of Chapter Relations.

The successful candidate will manage multiple programs, build partnerships with local private, public, and philanthropic organizations, engage volunteers, and support advocacy, events, and communications to strengthen

Qualifications

• Independent self-starter with exceptional interpersonal and communication skills.
• Knowledge of the military family experience.
• Ability to lift and carry supplies and equipment up to 30 lbs.
• Entrepreneurial spirit eager to engage with potential partners to build community-based initiatives.
• 4-5 years of relevant experience.

Responsibilities

• Manage programs and events for the local chapter, aligning with current and prospective funding opportunities to maximize impact and sustainability.
• Develop and support local fundraising efforts including identifying opportunities, developing proposals, stewarding relationships, and contributing to achieving chapter revenue goals.
• Build collaborations by identifying key local private, public, and philanthropic organizations interested in supporting military families.
• Support local advocacy efforts and other initiatives essential to the Chapter’s success.
• Educate community leaders using Blue Star Families’ Annual Military Family Lifestyle Survey.
• Engage volunteers, fellows, and interns to maximize impact of chapter initiatives and programs.

Skills

Interpersonal communication

Military family experience

Independent self-starter

Lift 30 lbs

Partnerships & fundraising

4-5 years experience

Job description

Job Title: Program Director, Maryland Chapter

Department: Chapter Impact

Reports to: Chapter Executive Director (Dotted line reporting to Senior Director, Chapter Relations)

Classification: Exempt

Position type: Full-Time Employee

Anticipated Pay Range at Commencement of Employment: $69,000 - $88,000 per year

Blue Star Families is a growing non-profit (Military Service Organization (MSO)) with a history of delivering innovative solutions. We're the team that senior DoD leaders seek out when they want ground truth on issues facing our military families. Our team members are motivated individuals that help each other do remarkable things for military families to bridge the civilian-military divide every day. We deliver first-class solutions that transform the military experience for military family members. We operate in an agile arena where great minds come together to make life better for military members and their families. We focus on data-driven insights while understanding the value of spirited storytelling. And we do all this in a highly flexible, virtual environment with great benefits! Our diverse and inclusive environment fosters a sense of belonging among our team resulting in innovative and creative decision-making. Are you ready to make a difference for the families of those who serve our great nation? We are the ideal match for the innovator, the out-of-the-box, strategic thinker who understands the value of social impact.

General Description

Reporting to the Chapter Executive Director, with a dotted-line relationship to the Senior Director of Chapter Relations, the Program Director serves as a key member of the Blue Star Families Chapter Impact Team. This integral role is dedicated to fostering exceptional membership stewardship and customer service, ensuring that every interaction strengthens a sense of belonging among military families. The Program Director plays a central role in executing programs and supporting fundraising efforts.

The Program Director will manage multiple programs for the local Chapter, including, but not limited to, projects currently within Blue Star Families' portfolio. In addition to driving membership and volunteer growth and engagement, the Program Director will support the Executive Director on high-impact initiatives on local advocacy, fundraising, and essential operational tasks critical to the Chapter’s success.

The Program Director must reside in the local community the Chapter serves.

Key Job Functions

• Manage programs and events for Blue Star Families’ local chapter, while ensuring program design and execution align with current and prospective funding opportunities to maximize impact and sustainability.


• In collaboration with the Executive Director, develop and support local fundraising efforts including identifying opportunities, developing proposals, stewarding relationships, and contributing to achieving chapter revenue goals.


• Work with the Executive Director to maximize local collaborations by identifying key local private, public, and philanthropic organizations interested in supporting active duty and veteran military families.


• Support the Executive Director on local advocacy efforts, as well as other initiatives essential to the Chapter’s success.


• Build and steward relationships with local partners to support both program delivery and fundraising opportunities


• Educate key community leaders using Blue Star Families’ Annual Military Family Lifestyle Survey.


• Seek opportunities to connect military families with the resources and programs offered by community organizations and partners.


• In collaboration with the Volunteer department, develop a volunteer management program for the chapter.


• Execute marketing and communications strategies, including social media management, to elevate the Chapter’s presence and attract membership growth.


• Implement a strategic calendar that supports Blue Star Families' presence in community events.


• Utilize and manage project management technologies and tools to administer projects actively and effectively (including, but not limited to, HIVE, Hive Brite, Salesforce, Google Workspace Suite, Zoom, etc).


• Engage volunteers, fellows, and interns to maximize the impact of chapter initiatives and programs.


• Perform other duties as assigned.

National Chapter Impact

• Support the Senior Director of Chapter Relations on key initiatives to ensure clear and achievable project objectives.


• Ensure that membership engagement remains a top priority across all interactions at the Chapter, fostering a welcoming environment that strengthens the sense of belonging within the community.


• Responsible for tracking metrics and evaluation on all programs and activities of the Chapter


• Ensure that national policies are implemented effectively at the community level, specifically on programs and events.


• Foster an organizational culture that prioritizes strategic thinking, thoughtful planning, and collaboration both within the mission and across Blue Star Families, while reinforcing trust, commitment to the mission, and continuous professional and organizational growth.

Required Experience, Skills & Background

• Minimum 4-5 years of relevant experience


• Independent self-starter with exceptional interpersonal and communication skills


• Knowledge of the military family experience


• Ability to lift and carry supplies and equipment up to 30 lbs


• An entrepreneurial spirit eager to engage with potential partners to build community-based