Program Director III (2576)

Turning Point of Central California; Fresno (CA); On-site; USD 110,000 - 170,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

Pension/retirement plan

Paid professional development

Job summary

Turning Point of Central California is seeking a Program Director to lead the Fresno County children’s mental health services site. You will oversee day-to-day operations, supervise staff, ensure policy compliance and manage program development with the Deputy Regional Director and Regional Director.

You will coordinate with county agencies and partners, supervise clinical staff, ensure documentation quality and regulatory adherence, and drive performance and service access in a collaborative,

Qualifications

• Licensed LMFT or LCSW preferred; or a master's clinician working toward licensure under supervision.
• Minimum of two years supervisory/management experience in a behavioral health program or four years in behavioral health field.
• Ability to work with diverse cultural backgrounds.
• Experience supervising staff, providing clinical assessments and interventions.
• Experience with record keeping, documentation procedures and client confidentiality.
• Experience operating within EMR systems.

Responsibilities

• Lead and coordinate day-to-day program operations at a Fresno County site.
• Provide direction and training to staff on policies, procedures and program design requirements.
• Prepare reports on program compliance for the Regional Director.
• Maintain professional relationships with consumers, partners and governmental representatives.
• Attend county meetings and participate in rural community events.
• Facilitate meetings with supervisory team and oversee referrals and access to services.
• Ensure compliance with mandatory reporting laws and licensing requirements.
• Provide clinical supervision to licensed and unlicensed staff as required by regulations.
• Oversee documentation, treatment plans and case coordination activities.
• Train interns and volunteers on procedures and ethical/legal obligations.
• Collaborate with regional leadership to manage program operations and budget.

Skills

Leadership

Supervisory experience

Policy compliance

Program development

Staff training

Communication

EMR system operation

Education

Licensed as an LMFT or LCSW (or pursuing licensure)

Tools

EMR systems

Office 365

Teams

Zoom

Job description

JOB SUMMARY

The Program Director reports to the Deputy Regional Director and Regional Director and is responsible for providing leadership, coordination, development and management of the day-to-day program operations of a children's mental health services site, within the Fresno County.

ESSENTIAL JOB RESPONSIBILITIES

1. Function as a member of the program's leadership team, to review, plan, organize, implement, and evaluate all program services and activities, under the direction of the Deputy Regional Director. Maintain good working relationship with consumers, coworkers, governmental representatives, community partners, and any others with whom the agency is transacting business and relate to them in a professional manner.
2. Provide direction and training to agency staff to ensure staff is familiar with, understand, and comply with existing agency policy, procedures, and program design requirements.
3. Provide reports of program compliance to the Regional Director regarding compliance with program guidelines and contractual requirements.
4. Communicate closely, in a systematic fashion, with agencies and significant others involved in the rehabilitation of consumers.
5. Attend all relevant county behavioral health and community meetings and ensure program participation in rural community based events and activities.
6. Facilitate meetings with the program supervisory team on a consistent basis.
7. Provide oversight and monitoring of all program referrals and processes to ensure timely access and appropriateness for services.
8. Ensure employees follow the reporting requirements for incidents of Child Abuse, Elder Abuse, Adult Abuse, Dependent Adult Abuse, and Tarasoff warnings per California reporting laws.
9. Provide individual and group clinical supervision, as required by licensing regulations, to all licensed and unlicensed treatment staff (preferred).
10. Knowledge of documentation of services to meet all clinical program, county and state requirements, noting significant intervention and progress towards development and attainment of a Treatment Plan.
11. Review client files to ensure completion of all documentation requirements and evaluate the quality of case coordination activities for all clinical staff.
12. Train interns and volunteers and other staff in program procedures, specific work assignments and ethical/legal obligations, including client confidentiality.
13. Provide annual review, and ongoing evaluation/documentation of supervisees, including selection of work assignments, accuracy and completeness of work, productivity, disciplinary actions, and all functions related to work performance, as indicated.
14. Will have the ability to work harmoniously with other community agencies and function as the lead contact person, within an assigned service area, for community and government programs, including the public schools, Fresno County Probation and Courts, Fresno County Child Welfare Services, Health Care Organizations, and community recreational programs.
15. Collaborate with the Regional Director in administering the program operations to ensure that revenues exceed expenses.
16. Think and act quickly and efficiently in emergencies.
17. Will drive on Agency business to attend agency, program and county meetings and trainings.
18. Physical presence at the program is required.
19. Ensure direct report staff follow the agency's timecard, PTO (Paid Time Off), and California's rest and meal period policies. Will monitor staff timesheets to ensure they are completed accurately.
20. Employees are expected to manage their cell phone use so that the Agency cell phone stipend covers all business usage.

ESSENTIAL JOB REQUIREMENTS

1. Licensed as an L.M.F.T. or L.C.S.W. preferred. (or a Masters level clinician who is registered with the licensing body and who is working toward licensure under supervision of a licensed clinician may meet this requirement.) If licensed, eligible to provide BBS Supervision under California State Regulations, preferred.
2. Minimum of two (2) years of supervisory and management experience of a behavioral health related program and/or a minimum of four (4) years of work experience in the behavioral health field.
3. Ability to work with individual consumers and staff members of diverse cultural backgrounds.
4. Demonstrated knowledge and abilities to supervise program staff, to provide clinical assessments and interventions using individual, family, and group modalities.
5. Expertise in supervising and training staff in record keeping, documentation procedures, and client/record confidentiality, as required by professional and legal standards in the State of California, and Turning Point of Central California Policy and Procedures.
6. Ability to operate within Electronic Medical Records (EMR) system.
7. Computer skills in Office 365, Teams, Zoom and other communication/meeting platforms.
8. Possess a valid driver's license and have access to a dependable means of transportation that is properly insured and operated in accordance with all laws. Agency insurer authorization is required.
9. Ability to pass a pre-employment criminal background check.
10. Ability to pass a pre-employment drug screen and TB test.

COMPANY BENEFITS

• Company paid benefits package including medical, dental, vision, Employee Assistance Program, Pension Fund and many other voluntary benefits
• Qualified non-profit for the Public Service Loan Forgiveness (PSLF) Program
• On the job training including paid professional development and career development
• Rewarding work environment with excellent opportunities for career growth
• Meaningful relationships with your co-workers and the individuals we serve
• Family-oriented environment
• Mileage reimbursement for travel

We are a diverse, inclusive and equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion, creed, age (40+), disability status, sex, gender, sexual orientation, gender identity, gender expression, medical condition, genetic information, marital status, protected military or veteran status, or any other characteristic protected by law.

Turning Point of Central California, Inc. will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Turning Point of Central California, Inc. is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the Civil Rights Department Fair Chance Act webpage.