Program Director

ATCNEW; Town of Howard (WI); Hybrid; USD 19,000 - 25,000; Full time

Job summary

Adult & Teen Challenge of Northeastern Wisconsin seeks a dedicated staff member to supervise residents in a faith-based 12-month program. You will assist with intake/discharges, monitor self-administration, and transport clients to activities, while modeling biblical principles daily.

The role emphasizes prayer, mentorship, and crisis support, with strong boundaries and compassionate leadership across all client interactions.

Qualifications

• Demonstrate ability to mentor people with life-controlling problems.
• Ability to interpret and apply biblical guidance for clients.
• Proficiency in handling crisis situations with composure.

Responsibilities

• Lead and supervise clients during all duties and activities during the course of the work shift.
• Assist in performing client intake and discharges.
• Monitor the self-administration.
• Provide spiritual care to program clients, including prayers and devotions upon request.
• Confront clients about unhealthy behaviors and enforce program rules.
• Model and enforce all rules in line with biblical principles and guidelines.
• Gather infraction details and prepare discipline reports for the Program Coordinator.
• Safely transport clients to program functions and activities as required.
• Complete room searches and conduct drug/alcohol tests when instructed.

Skills

Mentor clients

Biblical guidance

Crisis handling

Servant-leadership

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Summary: Supervise clients in daily duties and activities, working under the direction of the Program Director, in a faith-based, 12-month residential rehabilitation program setting.
Classification: Hourly, Non-exempt
Reports to: Program Director

• Lead and supervise clients during all duties and activities during the course of the work shift.
• Assist in performing client intake and discharges.
• Monitor the self-administration

Relationship building

• Develop healthy relationships with the clients in the program, maintaining appropriate boundaries, and being a role model and mentor to them.
• Love, serve, and respect the clients, at the same time being firm and directive; pointing them toward their personal goals.
• Provide spiritual care to program clients. This may involve praying with clients, leading devotions, and/or assisting with memorization of Bible passages, all upon client’s request.
• Assist clients in difficult or emotional situations or circumstances that may arise on a daily basis.
• Confront clients as needed about behavior or attitudes that are unhealthy, destructive and out of line with biblical and program standards.
• Model, as well as enforce all rules in such a way that the rules teach the clients according to biblical principles and program guidelines.

Documentation

• Gather all pertinent information concerning infraction of program rules/regulations and write detailed, specific discipline reports concerning the infraction and report to the Program Coordinator.
• Assist the Spiritual Care Coordinator with lecture classes and GSNL/PT, monitoring, grading, and reviewing papers if needed.
• Prepare records of activities as required, including logs, inventories and Incident Reports.
• Update each client’s medication log with dosage, time administered and signatures.

Client Transportation

• Maintain a driving record that is acceptable to Adult & Teen Challenge of Northeastern Wisconsin’s insurance carrier.
• Safely transport clients to all program functions, appointments, and outside activities, exhibiting driving skills that inspire trust and confidence from clients.

Other duties

• When instructed to do so, complete client room search and document findings of any contraband.
• When instructed to do so, provide drug and/or alcohol tests for clients and document the results.
• Maintain regular building security checks and record the security checks in the facility log (more specifically to overnight staff).
• Monitor evening lights out, and conduct morning wakeups to include cleanup, breakfast, morning devotions (more specifically to overnight staff).
• Other duties as assigned by supervisor or senior management.

Personnel Supervised

None

Minimum Qualifications

To perform the job successfully, an individual should demonstrate the following competencies:

• Strong ability to relate to and mentor people with life-controlling problems.
• Ability to interpret bible verses and apply biblical knowledge in an appropriate and relevant way to each client’s individual life issues and needs.
• Ability to pray out loud with clients and other staff for client’s needs.
• Strong servant-leadership skills (one on one and group situations).

Interpersonal skills:

• Ability to manage difficult or emotional client situations.
• Ability to maintain confidentiality.
• Ability to keep emotions under control.
• Ability to confront clients with effectiveness.
• Ability to handle crisis-like situations.

Organizational support:

• Exhibit strong commitment to the organization and dedication to the spiritual restoration of hurting individuals as laid out in the mission statement.
• Able to uphold organizational values and statements of faith.
• Able to follow organization policies and procedures.
• Support program rules and policies regardless of personal feelings and beliefs.
• Ability to model a lifestyle that follows Adult & Teen Challenge of
  Northeastern Wisconsin’s Code of Conduct.
• Ability to remain on task and follow through on multiple concurrent assignments with frequent interruptions.
• Able to deal with frequent change, delays, or unexpected events.

Physical Demands:

• Able to stand on your feet for most of an 8-hour shift.
• Able to climb up and down two flights of stairs several times during a regular shift.
• Able to walk during most of the regular shifts.
• Able to lift 30-50lbs and carry some distances.

Educational/Experience:

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
• Intermediate skills in Microsoft Office Applications
• Documented 2 years freedom from chemical use problems (including tobacco, drugs, alcohol).
• Ability to successfully complete the background check process.
• Possession of a valid driver’s license and a clean driving record and ability to be insured under the organization’s vehicle insurance carrier.