Program Director

New Season; Toledo (OH); On-site; USD 70,000 - 95,000; Full time

Job summary

New Season is seeking a Clinic Manager to lead and direct the clinic team on a day-to-day basis, coordinating with the Medical Director, Regional Director, and center staff to ensure patient wellbeing and safety.

The role requires strong management, training, and budgeting experience in behavioral health, with a focus on compliance and data accuracy across all clinical processes.

Qualifications

• Experience in human services or related field (3+ years).
• Knowledge of state and federal laws affecting treatment centers.
• Experience managing multiple staff and budgets.

Responsibilities

• Manages and coaches all clinic staff per organizational standards.
• Oversees training and recruitment with Talent Acquisitions.
• Ensures compliance with Medicare/Medicaid and other regulations.
• Monitors financials and patient data accuracy in EMR systems.
• Oversees intake, admission, discharge and aftercare paperwork.

Skills

Staff management

Leadership

Training and development

Recruiting

Compliance

Education

Bachelor's degree

Behavioral health background

Tools

EMR systems

Job description

New Season:

For over 30 years, New Season Treatment Centers have been a leading national health care service provider of outpatient treatment centers that specialize in providing safe, quality and best in class care for individuals living with Opioid Use Disorder ("OUD").

Description:

New Season:

For over 30 years, New Season Treatment Centers have been a leading national health care service provider of outpatient treatment centers that specialize in providing safe, quality and best in class care for individuals living with Opioid Use Disorder ("OUD").

Operating in over 70 treatment centers in multiple states, our team members are engaged in medication-assisted treatment, counseling, support, and care management of individuals living with OUD. We treat the whole person and, in so doing, address the underlying causes of OUD in an effort to provide a continuum of care that not only addresses treatment needs but supports the patient on their journey to recovery.

Job Summary:

This position provides management and leadership direction to the clinic team on a day-to-day basis. Works with Medical Director, Regional Director, clinic staff both clinical and pharmacy as well as the support center teams to ensure the overall wellbeing and safety of patients.

Essential Functions:

• Manages, guides, coaches and disciplines all staff within their clinic according to organizational standards.
• Provides proper training and development to ensure that all staff and contract labor.
• Partners with Talent Acquisitions on recruiting of all center staff positions.
• Promotes and maintains a safe environment for staff and patients.
• Ensures key compliance components are met; not limited to local, state, federal, Medicare, and Medicaid requirements.
• Responsible for accurate daily accounting of all cash transactions (including deposits) and financial oversight.
• Responsible for oversight of all data inputs in the electronic medical records. Assuring daily data reconciliation and accuracy and ensures that patient progress and medical necessity is accurately documented.
• Ensures that all patients and staff have completed all intake, admission, discharge and aftercare paperwork.
• Identifies and addresses clinic needs and makes recommendations for clinic improvement opportunities along with associated ROI.
• Develops and maintains a patient group session schedule for counseling staff to further strengthen the patient's bond with the clinic.
• Assists in monitoring all patient activities on center premises.
• Actively participates in CARF conformance and the state audit process.
• Conducts the treatment team on a regular basis to ensure the highest level of patient care. Ensures all at risk for discharge patients are evaluated and specific plans are established.
• Sets and communicates the local business plan by quarter for the center and the onsite team.
• Monitors key performance indicators, evaluates trends, establishes goals, and monitors progress to established goals.
• Responsible for profit and loss of the center and drives results with self pay and third party patients.
• Responsible for accurate collection of patient financial responsibility and accountability (including co-pays, deductibles, and financial contracts).
• Prepares and submits annual, quarterly, monthly, weekly and daily reports as necessary.

Essential Qualifications:

• Education/Licensure/Certification:
• Education, Licensure and/or Certification needed per individual state requirements.
• Required Knowledge:
• General Knowledge of Substance Abuse or treatment of Addiction, and management, Knowledge and understanding of applicable state and Federal Laws.
• General Knowledge of Practice Manager and Site Director front office responsibilities.
• Experience Required:
• Minimum of three (3) years of experience in Human Services and or any of the following fields: substance abuse, psychology, sociology, counseling, healthcare practice management or another related field.
• One (1) year of management experience unless specifically outlined by State regulations.
• Multi-unit healthcare experience preferred.

Colonial Management Group, LP./New Season provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Or State Requirements

Bachelor's degree preferred and a minimum of two years work experience in behavioral health or substance abuse treatment. Must have leadership and budget experience