Program Director

Saint Joseph's Medical Center; New York (NY); On-site; USD 90,000 - 130,000; Full time

Job summary

Saint Joseph's Medical Center seeks a Rainbow Environmental Services Program Director to oversee daily operations, staff supervision, contracts, and environmental services within the hospital. The role includes coordinating schedules, training, and ensuring compliance with safety and infection control policies.

The ideal candidate has proven supervisory experience, sales exposure, and strong communication skills to drive program quality and service delivery across departments.

Qualifications

• Supervisory experience required (2–3 years).
• Minimum 1 year sales experience.
• Strong problem solving/conflict resolution skills.
• Excellent written and verbal communication skills.

Responsibilities

• Supervises Rainbow Environmental staff.
• Ensures staff completes work orders and documents properly.
• Plans and develops program elements for Rainbow Environmental Services.
• Distributes work orders and tracks completion.
• Creates and administers staff training modules.
• Ensures timely clock in/out and proper time entries.
• Manages vehicle logs and staff schedules.
• Supports staff in task completion and logistics.
• Procures new contracts and manages current obligations.
• Maintains inventory and processes replenishment orders.
• Represents department in meetings and community events.
• Adheres to infection control, safety, and confidentiality policies.
• Participates in ongoing trainings and quality initiatives.

Skills

Leadership

Sales experience

Clinical skills

Problem solving

Communication skills

Time management

Organizational skills

Education

High School Diploma or GED

AA/BA/BS - Preferred

Tools

SQL Clinic

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

POSITION TITLE: Rainbow Environmental Services (R.E.S.) Program Director

REPORTS TO: Director of Property Management and Facilities

JOB SUMMARY:

Directly responsible for the daily operation and management of Rainbow Environmental Services; to include work order completion, contract procurement and negotiation, interoffice mail and inventory delivery, vending services, property management, and environmental services.

KEY RESPONSIBILITIES:

• Supervises Rainbow Environmental staff
• Ensures staff is completing work orders and submitting the proper paperwork and documentation in a timely manner.
• Participates in the planning and developing of programmatic elements of the Rainbow Environmental Services program.
• Responsible for effectively distributing work orders to staff and managing the completion of assigned work orders.
• Creates and administers Staff training modules to increase staff aptitude and performance
• Responsible to ensure staff is timely and clock in/out accordingly
• Responsible to submit staff hours/vacation/sick time in e-time system
• Responsible to assist staff in completion of tasks
• Responsible to complete, ensure accuracy and submission of vehicle logs
• Procures new contract opportunities and services current contract obligations.
• Maintains inventory lists and processes replenishment orders.
• Coordinates/prepares staff schedules to ensure coverage for all shifts.
• Maintains valid Driver’s License and provides transportation via residential car or van to clients and staff when required.
• Attends weekly supervisory sessions and shares information during staff meetings and rounds.
• Holds weekly and monthly supervisory sessions with staff and documents data appropriately.
• Represents the department and hospital at appropriate meetings and conferences within the hospital and community.
• Adheres to standards for timely submission of notations and documentation.
• Attends and actively participates in monthly and annual trainings/in-services both on and off the unit
• Adheres to SJMC and departmental policies and procedures. Additionally, adheres to policies related to Infection Control, Patient Safety, Confidentiality, Patient’s Rights, Advance Directives, Disaster Protocol, Safety and Fire Prevention, Attendance and Punctuality
• Identifies and reduces unsafe practices. This may include reporting unsafe practices, holding accountable the adherence of safe practices, or providing feedback for ideas for safer practices.
• Prevents Hospital Acquired Infections by appropriate hand hygiene. This may include fostering hand hygiene initiatives and holding staff accountable for appropriate hand hygiene.
• Participates in hospital-wide quality initiatives to improve patient safety.
• Demonstrates knowledge of and participates in, the department’s quality improvement initiatives.
• Demonstrates knowledge of incident reporting procedures and seeks supervisory assistance with same knowledge.
• All other duties as assigned by Administrative Director of Property and Property Program Manager.

CORE COMPETENCIES:

• Collaboration and implementation with regard to departmental initiatives and goals
• Demonstrates leadership and mentoring skills
• Demonstrates knowledge of SJMC policies, procedures and mandates
• Demonstrates time management and organizational skills
• Demonstrates critical think and conflict resolution
• Ensures quality delivery of services
• Demonstrates effective verbal and written communication skills
• Demonstrates effective interpersonal skills

EDUCATIONAL REQUIREMENTS:

• High School Diploma or GED- Required
• AA/BA/BS- Preferred

REQUIRED EXPERIENCE/SKILLS:

• Minimum two to three years supervisory experience
• Minimum one year sales experience.
• Strong Clinical Skills
• Strong Supervisory Skills
• Strong Problem solving/conflict resolution skills
• Ability to perform in a busy, changing, multi-tasking work environment.
• Understanding of Construction processes and maintenance work
• Excellent written and verbal communication skills.
• Excellent interpersonal skills
• Excellent organizational skills
• Proficient in Microsoft Outlook, Word and Excel
• Working knowledge of medical and/or behavioral health care environments and terminology.

COMPUTER SKILLS:

• Computer skills to include PC-based computer applications for management reporting systems (SQL Clinic), database systems, Microsoft Outlook, Word and Excel.
• Ability to operate and maintain smart phone