Program Director

Health Connect America, Inc.; Kissimmee (FL); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Flexible scheduling

Employee Assistance Program (EAP) with

Paid time off

Paid holidays

Medical, dental, vision insurance

Health Savings Account

401(k) Retirement Plan

Educational assistance

Job summary

Health Connect America is seeking a Program Director to lead regional programs, oversee operations, and drive growth across our community-based mental health services. You will supervise staff, build strong partnerships, ensure compliance, and guide strategic financial decisions to maximize program impact.

The role requires a Bachelor’s in a human services field, 5+ years with children/families, and 2+ years of supervisory experience.

Qualifications

• Bachelor's degree in human services or related field required.
• Minimum five years of experience working with children and families in a community setting.
• Minimum of two years of supervisory or leadership experience.
• Experience managing program operations, staff development, and partnerships preferred.
• Strong communication, leadership, organizational, and problem-solving skills; valid driver's license and reliable transportation.

Responsibilities

• Provide leadership and oversight for regional operations, personnel, service delivery, and program performance.
• Recruit, hire, onboard, train, supervise, and develop staff; support performance management and growth.
• Build relationships with referral sources, community partners, and stakeholders to expand program reach.
• Oversee compliance, documentation, accreditation, payer requirements, risk management, and regulatory expectations.
• Manage regional financial performance through budgets, payroll, strategic planning, and reviews.
• Provide supervision and support staff through client crises to ensure effective service delivery.

Skills

Leadership

Communication

Organizational skills

Problem-solving

Driver's license

Education

Bachelor's Degree in a human services field

Job description

Job Description

Join Our Impactful Team at Health Connect America! Health Connect America and our family of brands are leading providers of mental and behavioral health services for children, families, and adults across a multi-state footprint. As a COA-accredited organization, we are held to nationally recognized standards of quality, accountability and best practice in every aspect of care we deliver.

We are relentlessly committed to keeping families together and transforming lives through evidence-informed care, delivered by clinically trained staff who meet clients where they are — in their homes, in their communities, and in our offices. Our work is guided by five core values: client-centered care, empowerment of our people, evidence-informed excellence, a purpose-driven culture, and bold, adaptive leadership.

When you join Health Connect America, you join an organization that invests in you. You'll Grow With Us through meaningful development opportunities, Be Well With Us through programs that support your whole self, and know that You Belong With Us in a culture built on purpose, compassion, and impact.

Program Director Responsibilities

As a Program Director at Health Connect America, you'll lead the development, growth, and success of programs within your region while supporting the teams who deliver life-changing services every day. Through strategic leadership, operational oversight, staff development, and community partnerships, you'll play a critical role in advancing our mission and expanding access to high-quality care.

What You'll Do

• Provide leadership and oversight for regional operations, personnel, service delivery, and program performance while promoting a culture of accountability, collaboration, and excellence
• Recruit, hire, onboard, train, supervise, and develop staff while supporting performance management, professional growth, and workforce planning
• Build and maintain strong relationships with referral sources, community partners, and stakeholders to support program growth, service accessibility, and regional development
• Oversee clinical and operational compliance, including documentation quality, client authorizations, accreditation standards, payer requirements, risk management, and regulatory expectations
• Manage regional financial performance through budget development, payroll oversight, strategic planning, financial reviews, and operational decision-making
• Provide clinical and/or administrative supervision, support staff through client crises and complex situations, and ensure services are delivered effectively and efficiently

What To Expect

This is a dynamic leadership role that combines program management, staff development, business growth, and operational oversight. You'll work closely with clinicians, administrative staff, referral sources, community partners, and organizational leadership to ensure programs are meeting the needs of the communities we serve.

Success in this role requires strong leadership skills, sound judgment, effective communication, financial awareness, and the ability to balance multiple priorities. You'll have the opportunity to influence the direction of your region, strengthen team performance, and help expand access to high-quality behavioral health and family services.

Whether leading strategic initiatives, developing future leaders, managing program growth, or supporting client care, you'll play a key role in shaping the success of both your team and the families they serve.

Qualifications

We welcome candidates who bring a passion for leadership and service and meet the following qualifications:

• Bachelor's Degree in a human services field such as Social Work, Psychology, Sociology, Counseling, Criminal Justice, or a related discipline
• Minimum of five years of experience working with children and families in a community-based setting
• Minimum of two years of supervisory or leadership experience
• Experience managing program operations, staff development, compliance requirements, and community partnerships preferred
• Strong communication, leadership, organizational, and problem-solving skills
• Valid driver's license, reliable transportation, and current vehicle insurance required

Benefits

• Flexible scheduling and a culture that recognizes the importance of work/life balance
• Employee Assistance Program (EAP) including 8 mental health counseling sessions annually because your well-being matters
• Paid time off and paid holidays
• Medical, dental, vision, and voluntary insurance options
• Health Savings Account with company contribution
• Dependent Daycare Flexible Spending Account
• Access to a Health Navigator
• 401(k) Retirement Plan
• Benefits Hub and Tickets at Work offering exclusive savings and everyday perks

Employment at Health Connect America and its companies is contingent upon meeting the requirements of a comprehensive background investigation prior to joining our team.

Health Connect America and its companies are an Equal Opportunity Employer and consider applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, state, or local law. For more information on Equal Opportunity, please click here Equal Employment Opportunity Posters