Program Director

Healogics Wound Care & Hyperbaric Services LLC; Flagstaff (AZ); On-site; USD 88,400 - 116,400; Full time

Job summary

The Program Director/Manager at Healogics Wound Care & Hyperbaric Services LLC leads the wound care program operations across assigned centers, driving quality, performance, and growth. Responsibilities include day‑to‑day clinic management, staff oversight, and financial stewardship.

Collaborates with hospital partners, physicians, and leadership to optimize care delivery, marketing of the program, and adherence to regulatory standards while traveling as required.

Qualifications

• - Bachelor's degree in Business Administration, Healthcare Administration, Nursing, or related field plus 1 year of marketing/community education in healthcare or clinical operations experience.
• - Associate’s degree in Business Administration, Healthcare Administration, Nursing, or related field plus 2+ years of marketing/community education in healthcare or clinical operations experience.
• - High School Diploma plus 4+ years of marketing/community education in healthcare or clinical operations experience.

Responsibilities

• Oversees day‑to‑day management of outpatient clinics and wound continuum programs; assesses flows and implements improvements.
• Manages revenue cycle, monitors financial performance, and reports to leadership.
• Leads strategic marketing plans and referral development with hospital partners and Healogics marketing.
• Implements performance improvement initiatives and ensures patient safety and regulatory compliance.
• Maintains strong relationships with hospital clients and leadership; supports program goals.
• Performs additional duties as required.

Skills

Regulatory knowledge

Microsoft Office

Communication skills

Analytical skills

Leadership

Budget planning

Travel availability

Education

Bachelor’s degree in Business Administration/Healthcare Administration/Nursing or related field

Associate’s degree in Business Administration/Healthcare Administration/Nursing or related field

High School Diploma plus relevant experience

Tools

Microsoft Office Suite

Job description

Company Overview

Healogics is the largest provider of advanced wound care services in the United States, treating more than 300,000 chronic wound patients annually across over 600 sites. With an aging society, rising obesity and diabetes, and an increased number of surgical procedures, the number of patients with non‑healing wounds is dramatically increasing. The company works to provide differentiated, quality outcomes to as many patients as possible through outpatient clinic partnerships.

Program Director / Manager Overview

The Program Director or Program Manager is responsible for the management and strategic growth of the Wound Care Program for the assigned area of responsibility. This position oversees the complete operation of the Wound Care Center, including day‑to‑day operations, staff and financial management, quality and performance improvement, and community education. The role also maintains collaborative client relationships within and outside the hospital organization.

Essential Functions / Responsibilities

Center Operations (20%)

Oversees day‑to‑day management of outpatient clinics and wound continuum programs, continuously assesses clinic flows, identifies improvement areas, and implements best practices to improve outcomes. Works with hospital and company personnel to ensure availability of adequate resources, supplies, equipment, and services. Facilitates information flow and maximizes effective communication throughout the program. Prioritizes responsibilities and directs clinical and non‑clinical staff. Collaborates with other health care providers, wound care center providers, and medical directors to meet clinic and patient needs. Manages direct reports in partnership with HR departments, including interviewing, hiring, coaching, and performance reviews.

Financial Management (10%)

Manages and coordinates all aspects of the revenue cycle for Healogics and the hospital partner. Stays current with reimbursement changes, provides updates and education to physicians and staff. Reviews financial reports, identifies trends, and develops plans to ensure fiscal responsibility. Tracks and reports all ancillary revenues, manages costs, and presents results to hospital leadership.

Community Education / Marketing Functions (40%)

Works directly with the hospital and Healogics marketing departments to establish strategic marketing plans and coordinate referral activities. Builds relationships with target referral sources, maintains a physician practice list, and conducts visits with key physicians to promote the center. Documents interactions in the CRM system and communicates regularly with leadership about goals and referral development.

Quality / Performance Improvement Functions (10%)

Implements continuous performance improvement program and strives to meet quality indicators. Integrates the program into the partner hospital’s PIP program, participates in committees, ensures accurate documentation, and monitors patient and provider satisfaction. Ensures patient safety guidelines are followed and promotes compliance.

Relationships (15%)

Maintains excellent relationships with hospital clients, aligns program goals with hospital objectives, participates in departmental and management meetings, and builds effective relationships with physicians and staff. Encourages patient service excellence and meets regularly with hospital leadership.

Additional Duties

Performs other duties as required.

Required Education, Experience and Credentials

• Bachelor’s degree in Business Administration, Healthcare Administration, Nursing, or related field plus 1 year of marketing/community education in healthcare or clinical operations experience.
• Associate’s degree in Business Administration, Healthcare Administration, Nursing, or related field plus 2 or more years of marketing/community education in healthcare or clinical operations experience.
• High School Diploma plus 4 or more years of marketing/community education in healthcare or clinical operations experience.
• Management experience preferred.

Required Knowledge, Skills and Abilities

• Knowledge of regulatory/accrediting requirements for healthcare organizations.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Strong interpersonal, verbal and written communication skills, including group presentation skills.
• Strong analytical and quantitative skills.
• Strong customer service and follow‑up skills.
• Strong organization, time‑management skills and ability to multitask in a fast‑paced environment.
• Leadership and teaching skills.
• Relationship building and influential skills.
• Team building and motivational skills.
• Ability to work with Healogics and hospital management.
• Budget and strategic planning skills.
• Ability to travel overnight.

Physical Demands

• Being in a stationary position for extended periods of time (4 hours or more).
• Viewing computer screen for extended periods of time (4 hours or more).
• Keying frequently on a computer for 4 hours or more.
• Moving about, reading, communicating, writing.
• Lifting/moving items up to 20 pounds; pushing/pulling; bending/stooping.
• Reaching/grasping/touching with hands.
• Traveling distances (car, airplane, etc.).
• Color perception.
• Close, distance and peripheral vision.

Work Environment

Normal office environment, primarily indoors. Exposure to hazards such as blood‑borne pathogens, toxic chemicals and flammable gases; exposure to mechanical equipment and proximity to moving objects.

Salary

The salary for this position generally ranges between $88,400.00 and $116,400.00 annually, based on qualifications, experience, geography and operational needs.

Additional Information

The role requires traveling distances such as car or airplane travel as needed. Healogics is driving wound healing and prevention forward to help heal more wounds and change more lives. The company’s compassionate wound specialists have touched the lives of more than 2.5 million people.