Program Director

New Mexico Treatment Services; Farmington (NM); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Life Insurance

401(k) with Employer Match

PTO & Sick Leave

Holidays & Floating Holidays

Off Sundays

Job summary

New Mexico Treatment Services is seeking an experienced Operations Manager to oversee the clinic’s efficient operations in Farmington. You will manage clinical and fiscal aspects, staff, scheduling, and regulatory compliance, ensuring high-quality patient care and organizational performance.

The role requires at least a four-year degree in counseling or related field, supervisory experience, and a valid license. A master’s degree is preferred, with emphasis on HIPAA and CARF standards.

Qualifications

• Four-year degree or equivalent experience in counseling or related field.
• Master’s degree preferred in human services.
• Minimum three years supervisory experience required.
• Valid driver’s license or state ID and appropriate license/certificate.

Responsibilities

• Supervise clinic operations according to protocols and regulations.
• Schedule staffing and manage payroll to budgeted levels.
• Coordinate with community agencies and perform staff evaluations.
• Screen, interview, and hire staff; oversee billing and reporting.
• Maintain facilities, safety, and compliance with HIPAA and CARF.

Skills

Staff supervision

Payroll & budgeting

Regulatory liaison

Safety & QA oversight

Facilities oversight

Education

Four-year degree in counseling or related field

Master’s degree in human services (preferred)

Job description

At New Mexico Treatment Services,LLC, our compassionate and effective support provides a foundation for those navigating the complexities of drug dependence.Our opioid treatment centersassistindividuals in moving toward a revitalized life, free from the constraints of addiction. New Mexico Treatment Services, LLC exists to protect and improve the lives of people addicted to narcotic drugs. In accomplishing this mission, we strive for never-ending improvement and commitment to our values.

We don’t just offer a job; we invest in you. Our benefits are designed to support your health, your future, and your time away from work, so you can thrive both personally and professionally.

• Comprehensive Medical, Dental, and Vision Insurance
• Basic Life and Voluntary Life Insurance to protect what matters most
• Flexible Ancillary Options such as hospital indemnity and critical illness coverage
• A 401(k) with Employer Match to help you build your financial future
• Generous Paid Time Off (PTO) plus 64 hours of Sick Leave
• 12 Paid Holidays and 2 Floating Holidays to recharge and celebrate
• Off on Sundays

Join us and build not just a career, but a future you can be proud of.

At New Mexico Treatment Services,LLC, our compassionate and effective support provides a foundation for those navigating the complexities of drug dependence.Our opioid treatment centersassistindividuals in moving toward a revitalized life, free from the constraints of addiction. New Mexico Treatment Services, LLC exists to protect and improve the lives of people addicted to narcotic drugs. In accomplishing this mission, we strive for never-ending improvement and commitment to our values.

We don’t just offer a job; we invest in you. Our benefits are designed to support your health, your future, and your time away from work, so you can thrive both personally and professionally.

• Comprehensive Medical, Dental, and Vision Insurance
• Basic Life and Voluntary Life Insurance to protect what matters most
• Flexible Ancillary Options such as hospital indemnity and critical illness coverage
• A 401(k) with Employer Match to help you build your financial future
• Generous Paid Time Off (PTO) plus 64 hours of Sick Leave
• 12 Paid Holidays and 2 Floating Holidays to recharge and celebrate
• Off on Sundays

Join us and build not just a career, but a future you can be proud of.

Position Summary

This position is responsible for the efficient and effective operations of the clinic, including clinical matters, fiscal viability and physical plant issues.

Essential Duties and Responsibilities

Essential Duties and Responsibilities include the following and other duties as assigned.

• Supervise the clinic’s operations according to the organization’s administrative and clinical protocols, as well as all applicable federal and state regulations.
• Schedule staffing for the clinic’s operating hours and manage payroll to budgeted levels.
• Function as a liaison with other community based agencies.
• Complete staff performance reviews and evaluations annually.
• Screen, interview, and hire prospective staff.
• Supervise the collection of fees; submit timely, accurate billing records and reports.
• Assure that the building and grounds are maintained in a neat, clean, safe and healthy manner. Appoints and supervises the clinic’s safety officer.
• Reviews and evaluates all requests for equipment and supplies; insures timely delivery of all invoices to Governance Authority.
• Appoints and supervises the clinic’s Quality Assurance Committee.
• Conducts and leads weekly Staff Meeting.
• Coordinates 24 hour emergency access.
• Permanent position on Treatment Team for review and approval of patient(s) Individual Treatment Plan.
• Develop and maintain the clinic’s outcomes management system. Prepare quarterly reports.
• Arrange for staff development and training.
• Demonstrates knowledge of, and insures compliance with, all State and Federal regulatory bodies.
• Accountable for implementing Policies and Procedures as outlined in company P&P, and in compliance with CARF standards.
• Resolve Patient Grievances as needed; resolve staff complaints as needed; evaluate Incident Reports as needed.
• Serve as the Facilities’ Chief Privacy Officer as required by HIPAA standards.
• Serve as the clinic’s designated Equal Opportunity Officer.
• Serve as Proxy for the Program Sponsor at quarterly Program Director’s Meeting with the State Opioid Treatment Authority.
• Carry patient caseload as required by Governance Body.

Job Standards/Minimum Qualifications

• Four-year degree in counseling or related field, or experience in another field of similar experience.
• Master’s degree in the human services field preferred.
• A minimum of three years supervisory experience is required.
• Must have a valid driver’s license or state issued id and provide appropriate license or certificate.

Physical

• Frequent sitting at desk or computer while typing, completing paperwork, or meeting with patients.
• Occasional lifting/carrying, paperwork, files, office supplies, up to 50 lbs.
• Occasional push/pull exerting up to 5-10 lbs. force, opening doors, file drawers, pushing files in drawers
• Occasional kneeling/crouching and ability to reach lower file drawers, stretching to store or retrieve materials.

Mental

Position requires constant mental alertness, attention to detail, and high degree of accuracy required. Must be able to follow oral and written instructions and follow-through on all assignments. Must be able to work independently and be able to use sound judgment in critical clinical decisions.