Program Data & Outreach Administrative Coordinator

Pennsylvania Housing Finance Agency; Harrisburg (Dauphin County); On-site; USD 42,000 - 62,000; Full time

Job summary

Pennsylvania Housing Finance Agency in Harrisburg seeks an Administrative Services Coordinator to support the HEMAP program, maintain key databases, coordinate communications, and assist with borrower outreach.

The role handles application processing, daily workflow, and provides back-office support to the Division Director and loan staff. A high school diploma and 2+ years admin experience are required, with strong data entry and MS Office skills.

Qualifications

• High school diploma or equivalent.
• At least 2 years of administrative experience in a fast-paced office.
• Strong data entry and database skills.
• Proficiency with MS Office applications (Word, Excel, Outlook).
• Ability to handle confidential information and meet deadlines.

Responsibilities

• Maintain the Act 91 database and input applications.
• Review lender spreadsheets and prepare for upload.
• Track sheriff's sale outcomes and update AS/400 records.
• Process daily mail and route inquiries.
• Manage program emails and borrower outreach.
• Provide admin support to Division Director.
• Assist training new employees and maintain filing.

Skills

Data entry

Time management

Communication

Confidentiality

Customer service

Education

High school diploma or equivalent

Tools

AS/400

Act 91 database

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Pennsylvania Housing Finance Agency in Harrisburg seeks an Administrative Services Coordinator to support the HEMAP program, maintain key databases, coordinate communications, and assist with borrower outreach.

The role handles application processing, daily workflow, and provides back-office support to the Division Director and loan staff. A high school diploma and 2+ years admin experience are required, with strong data entry and MS Office skills.