Program Coordinator, Youth Development

Lifeline Community Services, Inc.; Oceanside (CA); On-site; USD 60,000 - 75,000; Full time

Job summary

Lifeline Community Services, Inc. is seeking a Program Coordinator, Youth Development in Oceanside, CA.

The role focuses on administrative operations, data management, intake coordination, and ensuring contract compliance across youth development programs. Responsibilities include coordinating participant intake, maintaining accurate records, supporting audits, and collaborating with staff and partners to achieve program goals.

Qualifications

• Bachelor's degree in Counseling, Social Work, Human Services, Psychology, Sociology, or a related field is required.
• Experience with youth, community-based programs, social services, education, juvenile justice, or related human services preferred.
• Knowledge of youth development principles, case documentation standards, contract compliance requirements, and familiarity with Juvenile Justice System.

Responsibilities

• Provide administrative and operational support for Youth Development programs.
• Monitor program objectives, reporting requirements, and contract compliance activities.
• Complete and submit required reports, claims, and contract-related documentation accurately and on time.
• Assist with quality assurance activities, documentation reviews, audits, and compliance monitoring processes.
• Coordinate intake activities, tracking, scheduling, and record management.
• Maintain participant information in agency databases and tracking systems.
• Support workshops, events, and community engagement efforts.
• Assist with staff recruitment, onboarding, and training activities.
• Provide reception coverage and support office operations.

Skills

Organizational skills

Data management

Communication

Time management

Microsoft Office

Bilingual English/Spanish

Education

Bachelor's degree in Counseling / Social Work / Human Services / Psychology / Sociology

Tools

Outlook

Word

Excel

PowerPoint

Job description

Program Coordinator, Youth Development

Location: Oceanside, CA
Department: Youth Development
Status: Full-Time

Join Our Team

At Lifeline Community Services, we believe every young person deserves the opportunity to thrive. We’re seeking a highly organized, detail-oriented, and mission-driven Program Coordinator, Youth Development to support the daily operations, compliance, and administration of programs that serve youth and families throughout our community.

This role is ideal for someone who enjoys balancing program operations, data management, participant support, and collaboration while making a meaningful impact in the lives of young people.

Position Summary

The Program Coordinator, Youth Development provides administrative, operational, and compliance support to ensure effective service delivery and contract performance across Youth Development programs. This position is responsible for intake coordination, data management, reporting, quality assurance activities, documentation oversight, staff onboarding support, participant tracking, and administrative project coordination.

The Program Coordinator maintains accurate participant and program records, supports audits and contract monitoring activities, prepares reports, assists with compliance requirements, and collaborates with staff and community partners to support program goals. All work is performed in alignment with Lifeline Community Services' mission and trauma-informed, client-centered, and culturally responsive practices.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The duties listed below are representative of the work performed by this position and are not intended to be all-inclusive. Additional duties may be assigned.

Program Administration & Compliance

• Provide administrative and operational support for Youth Development programs.
• Monitor program objectives, outcomes, reporting requirements, and contract compliance activities.
• Complete and submit required reports, claims, and contract-related documentation accurately and within established deadlines.
• Assist with quality assurance activities, documentation reviews, audits, and compliance monitoring processes.
• Identify and communicate documentation, compliance, and operational concerns to supervisors.

Intake, Data Management & Documentation

• Coordinate participant intake activities, tracking, scheduling, file maintenance, and record management.
• Maintain accurate participant information in agency databases and tracking systems.
• Provide guidance and support regarding documentation standards, reporting requirements, and data accuracy.

Operational & Administrative Support

• Support workshops, youth development events, group activities, community engagement efforts, and special projects.
• Support other Youth Development programs and activities as needed, which may include transporting participants to appointments, program activities, community resources, or other approved locations in accordance with agency policies and procedures.
• Manage supply inventories, purchasing activities, and resource coordination across multiple locations.
• Prepare correspondence, reports, presentations, meeting materials, and program documentation.
• Collaborate with agency departments and support staff to ensure effective program operations.

Staff Support & Collaboration

• Assist with recruitment, interview coordination, onboarding, orientation, and training activities for staff, interns, and trainees.
• Participate in supervision, trainings, staff meetings, and community stakeholder meetings as assigned.
• Maintain professional, culturally responsive interactions with participants, community partners, and staff.

Customer Service

• Provide reception coverage as needed, including answering phones, greeting visitors, directing inquiries, processing mail, and supporting office operations.
• Perform other duties as assigned in support of Youth Development Department operations.

Required Education and Experience

• Education: Bachelor's degree in Counseling, Social Work, Human Services, Psychology, Sociology, or a related field required.
• Experience: Experience working with youth, community-based programs, social services, education, juvenile justice, or related human services programs preferred.
• Knowledge: Knowledge of youth development principles, case documentation standards, contract compliance requirements, and familiarity with the Juvenile Justice System.
• Skills: Strong organizational, administrative, data entry, reporting, and time-management skills. Excellent written and verbal communication skills with strong attention to detail. Ability to prioritize multiple assignments, meet deadlines, solve problems independently, and work collaboratively within a team environment.
• Additional Qualifications:
  • Training in Child Abuse and/or related youth-serving program issues preferred.
  • Bilingual English/Spanish preferred.
  • Proficiency in Microsoft Office Suite including Outlook, Word, Excel, and PowerPoint preferred.

Knowledge, Skills, and Abilities Required:

• Strong organizational, administrative, analytical, and problem-solving skills.
• Ability to manage multiple priorities, meet deadlines, and maintain attention to detail.
• Strong interpersonal and communication skills with the ability to establish effective working relationships.
• Ability to work independently and collaboratively within a team environment.
• Demonstrated professionalism, accountability, integrity, adaptability, and initiative.
• Ability to accept feedback and implement changes effectively.
• Knowledge of trauma-informed, client-centered, and culturally responsive service practices.
• Commitment to the mission, values, and goals of Lifeline Community Service

Other Requirements

Reliable transportation required. Must possess a valid California driver's license and maintain a satisfactory driving record. Willing to use own, properly insured, reliable vehicle for agency business (mileage reimbursed). Employment is contingent upon successful completion of required clearances, including background fingerprinting, driving record review, tuberculosis testing, and drug testing. Position requires flexibility to work occasional evenings and weekends with advance notice, including a minimum of two late shifts per week as operational needs require.

Physical Demands/Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee may occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The employee may be exposed in an extremely stressful environment where there are considerable mental and emotional demands. Travel is required to client homes. Employees may be exposed to weather conditions prevalent at the time. The employee will be required to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer.

Why Lifeline Community Services?

At Lifeline Community Services, you'll join a team dedicated to empowering youth, strengthening families, and building healthier communities. We value collaboration, innovation, inclusion, and professional growth while providing meaningful opportunities to make a lasting impact.

As part of our commitment to ensuring the safety and well‑being of our clients and maintaining the integrity of our workplace, North County Lifeline conducts comprehensive background and drug screening processes for all prospective employees. This includes, but is not limited to:

• Driving Record Check: Verification through the Department of Motor Vehicles (DMV) to ensure a good standing driving record.
• Employment Verification: Confirmation of your employment history to verify your experiences and qualifications.
• Reference Checks: Contacting provided references to gain insights into your work ethic, professionalism, and suitability for the role.
• Tuberculosis (TB) Screening: A TB test to ensure the health and safety of our clients and staff, in line with public health recommendations.
• Drug Screening: A 10-panel non-DOT drug test to screen for the presence of common illicit substances, ensuring a drug-free workplace.
• Criminal Background Checks: Comprehensive checks through the Department of Justice (DOJ), FBI, and child abuse index to identify any history that may impact your suitability for employment particularly in roles involving vulnerable populations.

These screenings are a vital part of our hiring process and must be successfully completed for employment eligibility. North County Lifeline is dedicated to fair and responsible hiring practices and ensures that all screens are conducted in accordance with applicable laws and regulations, respecting the privacy and rights of all candidates. We appreciate your understanding and cooperation in this process, aimed at creating a safe and productive work environment for everyone.