Program Coordinator, Undocumented Student Services - 140897

UC San Diego; San Diego (CA); Hybrid; USD 89,200,000 - 93,327,000; Full time

Job summary

UC San Diego is hiring a Program Coordinator, Undocumented Student Services, to support academic access and student success for undocumented and mixed-status students. The role requires collaboration with campus partners, workshop facilitation, and outreach in a hybrid work environment.

The position emphasizes understanding of student development, effective communication, and program administration. Evening/weekend flexibility may be required; a cover letter is requested with the application.

Qualifications

• Bachelor's degree and/or equivalent experience in a service delivery unit.
• Knowledge of learning theories and training models related to college student development for first-generation and underserved students.
• Knowledge of how learning skills issues apply to a research institution.
• Knowledge of strategies in critical thinking, reading, writing, note taking, test taking, time management, and goal setting.
• Skills in judgment and decision-making; problem solving; analyzing situations and implementing procedures.

Skills

Learning theories

First-generation students

Undocumented students

Multicultural competencies

Oral and written communication

Group facilitation

Education

Bachelor's degree or equivalent in service delivery

Tools

Databases

Word processing

Spreadsheets

Web-based systems

Social media

Job description

Payroll Title STDT ACAD SPEC 2 SV

Department VCOT/UNDOC. STUDENT SERV.(USS)

Hiring Pay Scale $31.13 - $32.57 / Hour

Worksite Hybrid

Appointment Type Career

Appointment Percent 100%

Union SV Contract

Total Openings 1

Work Schedule Days, 8 hrs/day, Mon-Fri

#140897 Program Coordinator, Undocumented Student Services

Filing Deadline Tue 9/8/2026

UC San Diego values and welcomes people from all backgrounds. If you are interested in being part of our team, possess the needed licensure and certifications, and feel that you have most of the qualifications and/or transferable skills for a job opening.

A cover letter is required for application to be considered complete.

Qualifications

• Bachelor's degree and/or equivalent experience in a service delivery unit.
• Knowledge of learning theories and training models. Demonstrated knowledge of college student development and pedagogical theories related to first-generation and students from under-served backgrounds.
• Knowledge of how learning skills issues apply to a research institution.
• Knowledge of strategies in critical thinking, reading, writing, note taking, test taking, time management, and goal setting.
• Skills in judgment and decision-making.
• Problem solving skills with the ability to analyze situations, identify existing or potential problems, recommend solutions, and determine/implement procedures to accomplish effective resolution.
• Develops knowledge of specific learning theory, learning styles, affective issues, academic issues, and socio-cultural issues in applying academic support for students.
• Develops knowledge of current and theoretical models that influence the application and delivery of academic services (e.g., discipline specific; student-population specific).
• Demonstrated competencies working with undocumented students and students with mixed-status families.
• Multicultural competencies; knowledge and experience working and interacting effectively with diverse groups of staff, faculty, and student populations.
• Demonstrated ability to identify and validate the needs, experiences, and concerns of undocumented and students with mixed-status families and issues facing low income, first generation, underrepresented and/or underprepared students in higher ed.
• Oral and written communication skills; interpersonal and presentation skills. Demonstrated presentation skills and experience conducting workshops, group facilitation, and seminars.
• Ability to communicate information in small and large group settings.
• Demonstrated skill reading, analyzing, and explaining complex and detailed documents related to undocumented students, including federal and state law regulations. Skill to articulate program descriptions and requirements to a variety of individuals with broad educational, cultural, and language backgrounds.
• Proficient computer skills including databases, word processing, spreadsheets, and web-based systems.
• Skills in utilizing effective social media outlets to publicize events and programs to increase attendance and participation.
• Demonstrate basic knowledge of current local, state, and federal policy and law impacting undocumented immigrants.
• Demonstrated sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity and sexual orientation and ethnic backgrounds of college students.
• Experience developing partnerships and cultivating collaborative working relationships with internal and external constituencies including local, state, and national organizations focused on serving undocumented and immigrant groups.
• Demonstrated knowledge of the services and resources available to undocumented students.
• Demonstrated skills in service orientation, organization, active listening, and critical thinking. Proven organizational ability to prioritize tasks and produce timely results in a fast-paced environment with frequent interruptions and changing priorities using initiative, sound judgement, and independent thought while maintaining a high level of professionalism, precise attention to detail, and accuracy.
• Demonstrated ability to work independently in establishing objectives, setting priorities, and working with others in support of departmental objectives and goals.
• Knowledge of principles and practices of supervising student staff, motivation, and evaluation.

Preferred Qualification

• Fluent in English and any other language.
• Master's degree from an accredited four year university in higher education, student affairs administration, counseling education, student development, leadership, or related field.

SPECIAL CONDITIONS

• Job offer is contingent upon satisfactory clearance based on Background Check results.
• Evening and weekend hours may be necessary.
• This position is a mandated reporter of known or suspected child abuse or neglect, according to the California law, Child Abuse and Neglect Reporting Act (CANRA).
• Position is expected to work onsite 3 - 4 days per week and as needed due to programming or other operational needs.

Pay Transparency Act

Annual Full Pay Range: Unclassified - No data available (will be prorated if the appointment percentage is less than 100%)

Hourly Equivalent: Unclassified - No data available

Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Annual Full Pay Range may be broader than what the University anticipates to pay for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).

If employed by the University of California, you will be required to comply with our Policy on Vaccination Programs, which may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements.

To foster the best possible working and learning environment, UC San Diego strives to cultivate a rich and diverse environment, inclusive and supportive of all students, faculty, staff and visitors. For more information, please visit UC San Diego Principles of Community.

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal