Program Coordinator PRN

Erc8585757Pathlight53T353; Chicago, Erie (IL, Erie County); On-site; USD 25,000 - 40,000; Full time

Benefits offered by this job

Tuition reimbursement

Parental leave

Retirement benefits

Paid time off

Job summary

ERC Pathlight seeks a Program Coordinator to supervise inpatient, residential, and partial hospitalization patients, providing structure, safety, and meal support. The role includes documentation, transportation, and active participation in therapeutic activities across multiple locations.

Open to PRN shifts with availability on weekends/holidays, flexible scheduling, and compliance with location requirements. Entry-level to senior PC roles with growth opportunities.

Qualifications

• High School Diploma or GED required.
• Bachelor’s degree in behavioral health or related field required for PC III.

Responsibilities

• Oversee milieu management and ensure daily program structure.
• Conduct observation rounds and safety checks as ordered by physician.
• Assist patients with coping skills per treatment plan and de-escalation.
• Conduct room searches and supervise meals and snacks.
• Provide patient transportation and support meal times as needed.
• Document patient observations, meals, and events in the EHR.
• Coordinate transportation for medical appointments and outings.

Education

High School Diploma or GED

Bachelor’s degree in behavioral health or related field

Job description

Who We Are

At ERC Pathlight, we’re on a mission to change lives—and we’re looking for people who feel called to do the same.

As one of the nation’s leading treatment providers for eating disorders and mood, anxiety, and trauma-related conditions, we bring innovative, evidence-based, and deeply compassionate care to patients across the country. With multiple locations nationwide and extensive virtual programming, we meet patients exactly where they are and help them move toward lasting recovery.

Founded in 2008 by renowned psychiatrists and psychologists, ERC Pathlight now supports more than 6,000 patients each year. And as the need for world-class mental health care continues to rise, our commitment is stronger than ever: to expand access, elevate the standard of care, and empower every patient to rebuild their life with dignity and hope.

Why Join Us

When you join ERC Pathlight, you become part of a team that shows up every day to make a real difference. You’ll work alongside passionate clinicians, dedicated support staff, and mission-driven leaders who believe in collaboration, growth, and doing the right thing—always.

Here, your work matters. Your ideas matter. You matter.

If you’re energized by purpose, motivated by impact, and ready to help transform the future of mental health treatment, you belong here.

Come build hope. Come save lives. Come grow with us.

Whatyou’llbe doing:

Schedule: PRN (as needed) shift 6:30am to 7pm

The Program Coordinator (PC I, PC II, PC III)is responsible forthe direct care of inpatient, residential, and partial hospitalization patients by providing patient supervision and support. The PCs provide structure and boundaries for our patients. They provide bathroom and milieu support as well as contribute to the implementation of therapeuticprogrammingwhich may include care delivery and program documentation. The PCs provide mealtime support, supporting patients with their dietary needs, and supervising patients at meals and snacks.

The PC should be able to:

• Be willing and able to work at all ERC Pathlight localsites asassigned

• Be compliant with certification and regulatory requirements for each practice location

• Maintainaflexible scheduletomeet organizational staffing needs

• Be available to work weekends and holidays asrequired

• Be available to work on-call shifts based on business needs,in accordance withapplicable federal, state, and local labor laws

Essential duties and responsibilities:

• Milieu Management, including (but not limitedto) the following:

• Maintains daily program structure by following program schedule

• Completes observation rounds and safety checks as ordered by physician

• Works with patients on de-escalation and implementing coping skills per treatment plan

• Conducts room searches and luggage searches

• Takes patients out on fresh airbreaksand mindful movement exposures

• Provides ongoing bathroom monitoring

• Take patient vital signs, weights, urine Specific Gravity (may vary by location andprogram)

• Group Facilitation

• Participates in group facilitation

• Compliant with documentation in EHR for group facilitation

• Supports group outings

• Meal Support, including (but not limitedto) the following:

• Participates in all meals and snacks with patients as needed per facility

• Provides meal support through coaching and skills per treatment team ateating disordertreatment locations (when not assigned to aneatingdisorder treatment location, performs other duties as assigned based on program and operational needs)

• Provides administrative support as needed aroundmealtimes

• Ensures adherence to allergy-safety system

• Administrative Support

• Completeallappropriate documentationas needed in compliance with standards (someindicatedabove) including but not limited to patient observations, meals,and events that occur during shift

• Provides patient transportation as needed for medical appointments (may vary by location and program)

• Supportsadditionaltransportation needs, including but not limited to outings, grocery shopping, or other facility needs

• May provide support foradditionalfood procurement as needed once per week

• Distributes mail and packages daily

Musthaves:

Program Coordinator I (PC I)

• High School Diploma or GED (required)

• Valid driver’s license with safe driving record:requiredonly at locations operating company vehicles or requiring driving on behalf of the company (required)

• Washington teammates must hold a state credential (may bepending at time of hire) (required)

• ServSafecertification may be required depending on state and local licensing regulations (required)

• Mental Health/Psych Tech or CNA certification (preferred)

Program Coordinator II (PC II)

• High School Diploma or GED(required)

• Minimum of one (1) year of direct patient care experience(required)

• Valid driver’s license with safe driving record:requiredonly at locations operating company vehicles or requiring driving on behalf of the company(required)

• Washington teammates must hold a state credential (may bepending at time of hire)(required)

• ServSafecertification may be required depending on state and local licensing regulations(required)

Program Coordinator III (PC III)

• Bachelor’s degree in behavioral healthor related field(required)

• Minimum of six (6) months of experience in a behavioral health or related field(required)

• Valid driver’s license with safe driving record:requiredonly at locations operating company vehicles or requiring driving on behalf of the company(required)

• Washington teammates must hold a state credential (may bepending at time of hire)(required)

• ServSafecertification may be required depending on state and local licensing regulations(required)

#MATR

The compensation range for this position is based upon candidate experience and market expectations.

Illinois Pay Range

$18.25 — $29 USD

What We Offer

At ERC Pathlight, caring for people is our missionand that begins with caring for our own team. Your well-being matters, and our benefitprogramis designedto support every part of your life.

We offer competitive compensation; comprehensive medical, dental, and vision coverage; generous Paid Time Off; Parental Leavebenefits; Retirement benefits; and tuition reimbursement to help you continue growing in your career.

We also recognize that mental health is part of every person’s experience.That’swhy we strive to create a workplace where you feel supported, seen, and encouraged—personally,professionally, and at home.

When you thrive, you can do your best work. And your best work changes lives.