Program Coordinator - Policy (contract)

Airbnb; San Francisco (CA); Hybrid; USD 44,000 - 54,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Job summary

Airbnb is seeking an experienced Program Coordinator to support the NAMER Public Policy Campaign Team in San Francisco. You will manage vendor onboarding, payments, and cross-functional collaboration to keep programs running smoothly.

The ideal candidate has 4+ years of administrative experience, strong Google Suite skills, and vendor management experience. You will coordinate events and collaborate across teams in a fast-paced environment, with a focus on confidentiality and professionalism.

Qualifications

• 4+ years of experience in a fast-paced, collaborative environment providing administrative support to a team.
• Experience with vendor management and vendor onboarding processes.
• Strong proficiency with Google Sheets, Docs, and Slides; comfortable with data handling.

Responsibilities

• Serve as point of contact for vendor registration and onboarding of new vendors.
• Process vendor payments and collect tax information, invoices, and payment details.
• Provide updates on payment or contract status to vendors and internal stakeholders; maintain records.
• Develop relationships with vendors and internal teams; ensure clear communication channels.

Skills

Administrative support

Vendor management

Google Sheets

Google Docs

Communication

Time management

Tools

Google Workspace

Job description

Airbnb was born in 2007 when two Hosts welcomed three guests to their San Francisco home and has since grown to over 4 million Hosts who have welcomed more than 1 billion guest arrivals in more than 100, 000 cities and towns located in 220+ countries and regions across the globe. Every day, Hosts offer unique stays and one-of-a-kind activities that make it possible for guests to experience the world in a more authentic, connected way.

Airbnb was born with a creative spirit, and it’s one of the most defining parts of our culture. We use our curiosity and imagination to come up with unconventional solutions. These are the ideas at the core of Airbnb:

• Our community is based on connection and belonging.
• Our creativity allows us to imagine new possibilities for people.
• Our responsibility is to all of our stakeholders.
• It takes a unified team committed to our core values to embody these ideas, and our fast-moving team is committed to leading as a 21st century company.

The Community you will join:

Airbnb’s Public Policy Campaign Team exists to further the interests of our community of hosts and guests with politicians, regulators, opinion leaders and others who shape the political and legal context for our business, helping them to understand the significant social and economic contributions of our platform. Across the North America (“NAMER”) region, US and Canada specifically, we are engaged in hundreds of local conversations and negotiations with governments big and small. We engage governments at local, state, provincial and national levels directly and also use innovative advocacy and partnership strategies that actively involve our community and our stakeholders in making the case for fair, progressive home sharing rules.

The difference you will make:

With so much going on in so many places, Airbnb is seeking an experienced organizational and administrative professional to join the team as a Program Coordinator. You're meticulously organized and detail-oriented but can also see the big picture and make judgements about priorities whenever needed. You are target-focused and find the fastest, most efficient way to get to our destination. You’re a great team player without ego, who is willing to take on projects big and small. You’re capable of working in cross-functional teams across cultures and time zones. You have excellent communication skills and an ability to take big ideas and translate them into actions. You can quickly navigate new and unfamiliar systems and processes - and design your own.

A typical day:

• Serve as point of contact for vendor registration and onboarding of new vendors. Track vendor status and assist with any issues that may arise.
• Process vendor payments including collecting tax information, invoices and additional payment information as needed.
• Provide vendors and internal stakeholders updates regarding payment or contract status. Maintain accurate payment records and budget information.
• Develop strong vendor and internal stakeholder relations and maintain effective communication channels.
• Assist Regional Program Coordinator with ad-hoc operations projects such as offsite planning and virtual events.
• Build effective relationships with other teams within Airbnb as necessary.

Your expertise:

• 4+ years of relevant experience in a fast-paced, collaborative environment, including supporting a team in an administrative capacity
• Expertise in Google suite, especially Sheets, Slides, and Docs
• Experience in vendor management
• An ability to exercise judgment and maintain strict confidentiality
• Strong written and verbal communication skills
• Exhibit strong process-oriented skills and strive to find the most efficient way to do things without sacrificing a high quality of work and/or results
• Demonstrated ability to work effectively with leadership and collaborate with colleagues to achieve goals and deliver on priorities
• Proven track record of being reliable, prepared, responsive and eager to learn
• Strong prioritization, multitasking and time management skills
• Acute passion for trying, learning, improving, and sharing best practices
• Flexible, with the ability to remain poised under pressure
• Experience on a political campaign and/or a public policy team is a plus

Belonging & Accommodations:

Airbnb is committed to working with the best and brightest people from the broadest talent pool possible. We believe a diversity of ideas fosters innovation and engagement, and allows us to attract the best people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. If you need assistance, or reasonable accommodation during the application and recruiting process, please connect with your talent sourcing partner.

Pay Rate Range: $32-$39/hr

Benefits: Medical, Dental, Vision, 401K