Program Coordinator or Assistant Program Director (Recreation Assistant VI, Grade S6)

Montgomery County Government; Maryland; On-site; USD 23,000 - 33,000; Full time

Job summary

Montgomery County Recreation is seeking a seasonal Program Coordinator or Assistant Program Director to greet participants, assist visitors, and provide excellent customer service. You will help with equipment setup, safety, and enforcing facility rules while coordinating programs and activities.

The role includes supervision responsibilities and collaboration with partners to deliver services in a safe environment.

Qualifications

• Greet and assist participants with a welcoming attitude.
• Provide exceptional customer service by sharing accurate information.
• Maintain and operate equipment and facilities safely.
• Follow and enforce program and facility rules and requirements.

Responsibilities

• Greet and assist participants and visitors with a professional, friendly, and welcoming attitude.
• Provide exceptional customer service by promptly looking up and sharing accurate information.
• Set up and break down equipment.
• Ensure proper use and maintenance of equipment and facility.
• Monitor activities and participant engagement to ensure a clean, safe, and supportive environment.
• Troubleshoot during programs, respond to emergencies, and coordinate cleanup and readiness for use.

Skills

Customer service

Communication

Teamwork

Safety focus

Leadership

Education

Two-year college

Job description

WHO WE ARE

Montgomery County Recreation is a nationally recognized and award-winning agency committed to providing high-quality, diverse, and accessible programs, services, and facilities that enhance the quality of life for all ages, cultures, and abilities. The department manages 39 facilities, including recreation centers, senior centers, and indoor and outdoor aquatic facilities, and provides thousands of programs such as out-of-school activities, aquatics, classes, youth and adult sports programs and leagues, senior programs, and therapeutic recreation.

WHO WE ARE LOOKING FOR

• Montgomery County Recreation seeks an energetic, highly motivated, Program Coordinator or Assistant Program Director

• As a Program Coordinator or Assistant Program Director you will:
• Greet and assist participants and visitors with a professional, friendly, and welcoming attitude.
• Provide exceptional customer service by promptly looking up and sharing accurate information.
• Set up and break down equipment.
• Ensure proper use and maintenance of equipment and facility.

• Monitor activities and participant engagement to ensure a clean, safe, and supportive environment.
• Problem-solve and troubleshoot during programs and activities or within a facility and respond to emergencies.
• Initiate cleaning and organizing of facility or program to ensure safety and readiness for use.
• Be knowledgeable of and enforce program and facility rules and requirements.
• As a Program Coordinator or Assistant Program Director, you may:
• Serve as a Senior Group Leader, Activity Coordinator, Nutrition Coordinator, Gymnasium or Field Coordinator,
• Provide leadership and supervision in school-based or recreation facility-based programs or activities, including, but not limited to sports, out-of-school time programs, special events, etc.
• Supervise, plan, lead, coordinate, or evaluate a recreation activity.
• Work collaboratively with partners to deliver services or programs such as food and nutrition or transportation.
• Collect and process registrations and payments while safeguarding financial and personal information.
• Assist with administrative processes such as answering phones and returning calls, completing reports, maintaining records, ordering, checking in participants, contractors, guests, etc.
• Judge or officiate sports, programs, activities, and events.
• To be a successful Program Coordinator or Assistant Program Director
• you MUST:
• Be able to follow and give directions and answer inquiries professionally and with a welcoming attitude.
• Work as part of a team, maintain relationships, attend required training, and participate in staff meetings.
• Exercise tact, judgment, and maturity to maintain order, ensure appropriate behavior, and maintain safety.

The hourly rate for this SEASONAL/TEMPORARY position is $20.50!

• Experience: Fifteen hundred hours (1500) of relevant work experience as a leader or instructor in one or more recreation activities.
• Education: Completion of two years in college.
• Equivalency: An equivalent combination of education and experience may be substituted.