Program Coordinator of Continuing Education and Workforce Development

West Virginia Northern Community College

Weirton, Wheeling (WV, WV)

On-site

USD 55,000 - 75,000

Full time

7 days ago

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Job summary

West Virginia Northern Community College in Weirton and Wheeling seeks a CEWD program manager to plan, develop, and coordinate a diverse slate of continuing education courses aligned with local workforce needs. The role emphasizes collaboration with regional employers and cross-campus scheduling.

The incumbent will recruit/instruct qualified staff, manage contracts, coordinate schedules and materials, and support enrollment, marketing, and student communications to ensure program quality and

Qualifications

Bachelor’s degree required in one of the listed fields.
Experience coordinating continuing education or workforce development programs is preferred.
Strong communication, organization, and customer service skills required.

Responsibilities

Plan, develop, coordinate, and schedule CEWD courses for Weirton and Wheeling.
Cultivate relationships with regional employers to align programs with workforce needs.
Recruit and evaluate instructors; manage contracts and hiring documentation.
Coordinate course schedules, materials, and instructor communications.
Oversee marketing, enrollment, and student communications for CEWD offerings.
Manage CEWD programs across multiple campus locations and budgets.

Skills

Program management

Communication skills

Organizational skills

English proficiency

Education

Bachelor’s degree in Health care, information technology, business, trades, manufacturing, engineering fields

Job description

This position serves as a key member of the Continuing Education and Workforce Development (CEWD) division. The role is multi-faceted and requires a highly organized professional who performs effectively under pressure and manages multiple priorities efficiently.

The position is responsible for planning, developing, coordinating, and scheduling CEWD courses for Weirton and Wheeling. Programs include health care, business services, customer service, information technology, trades and industry, and hospitality and culinary. Additionally, will assist with Community Education (i.e., personal enrichment) class scheduling. The incumbent ensures that programming aligns with local workforce needs, institutional goals, and community demand.

In addition, this position cultivates and maintains strong relationships with regional employers in the sectors listed above in collaboration with the Vice President for Continuing Education and Workforce Development. The role supports the College’s efforts to provide high-quality employee training and professional development for local employers and businesses. This includes promoting and coordinating access to the College’s full portfolio of offerings, including two-year degree programs, workforce development initiatives, and customized contract training solutions.

Essential Functions

Conduct annual reviews of existing CEWD (Continuing Education and Workforce Development) courses and programs to assess effectiveness, student outcomes, and alignment with the WVNCC Strategic Plan.
Develop and implement new CEWD courses and programs in response to workforce needs and community demand.
Assist with development and scheduling of personal enrichment courses.
Identify, recruit, and evaluate qualified instructors; ensure all hiring documentation and contracts are completed accurately and on time.
Participate in the development, production and distribution of CEWD course schedules.
Coordinate with instructors to order required supplies, textbooks, and instructional materials in a timely manner, and serve as the primary contact person for adjunct instructors who support your classes.
Participate in the oversight of course scheduling, promotion, and marketing efforts to increase program visibility and enrollment.
Manage CEWD courses and programs offered at the Weirton and Wheeling campuses.
Collaborate with appropriate staff on student recruitment, marketing, registration processes, and student account matters.
Ensure students receive accurate and timely information about course details, financial aid, email access, and other essential class communications.
In collaboration with the Vice President of Continuing Education and Workforce Development, engage regional employers to identify workforce training needs and develop customized solutions. Responsibilities include conducting needs assessments, coordinating curriculum development with instructors, and scheduling contract and workforce training programs.
Address and resolve institutional and CEWD customer concerns in a timely, professional, and solution-oriented manner.
Maintain daily office operations, including detailed recordkeeping, customer follow-up, and ongoing coordination with internal departments to ensure efficient service delivery.
Evaluate program effectiveness using relevant performance data and metrics to ensure alignment with the WVNCC Strategic Plan and institutional goals.
Performs other job related duties as assigned.

Education

Bachelor’s degree in Health care, information technology, business, trades, manufacturing, engineering fields

Work Experience

2 year + Related Experience
2 years + Project/program management; program development
2 years+ Higher Education, business development, training coordination

Licenses and Certifications

Valid Driver's License

Skills and Abilities

Technical Knowledge of program area. Ability to exhibit an understanding of allied health, information technology, business / entrepreneurship, manufacturing, applied technology sectors
Experience in a regulated environment. Knowledge of institutional, state and federal policies and procedures related to the position
Effective interpersonal and customer service skills. Ability to meet and work with business contacts, staff, instructors, students, general community members
Possesses strong technical aptitude. Excellent computer skills, includes email, spreadsheets, presentations and reports
Excellent organizational skills
Proficient in English written and verbal communication skills

People Management

This position manages people

Financial Responsibility

Planning
Monitoring/ Reconciling
Tracking
Monitor and manage program and training budgets to ensure classes and workforce initiatives operate within approved financial parameters.

Collaboration/Service

Exchange of routine, factual information and/or answering routine questions.
Exchange detailed information or resolve varied problems.
Access to and/or works with sensitive and/or confidential information.
Identify needs/concerns of others, determine potential solutions, resolve or redirect appropriately.
Persuade, gain cooperation and acceptance of ideas or collaborate on significant projects.
Resolve conflict, negotiate or collaborate on major projects.
Handle sensitive issues and facilitate collaboration at the highest level.
Develop and maintain relationships with key contacts to enhance work flow and work quality.

Physical Demands