Program Coordinator, Implementation Science

St. Jude Children's Research Hospital; Lauderdale Courts (TN); On-site; USD 70,720 - 126,880; Full time

Job summary

St. Jude Children's Research Hospital's Department of Global Pediatric Medicine seeks a Program Coordinator in Implementation Science to lead and coordinate a portfolio of programs, collaborating with internal teams and external vendors, and driving policy and process improvements.

Requirements include a Bachelor's degree, 3+ years in program management, and experience with MS Project/SharePoint/ServiceNow.

Qualifications

• Bachelor's degree required in a relevant field.
• Master's degree preferred.

Responsibilities

• Administering one or more programs or projects.
• Defining program or project requirements and coordinating input from internal/external teams.
• Developing communications, project plans, and programmatic processes.
• Developing and tracking metrics with complex data analysis and reports.
• Recommending improvements by informing systemic changes to management processes.
• Supporting policy/process design and execution for program initiatives.
• Engaging with internal program teams and external vendors for coordination.
• Mentoring less experienced team members where applicable.

Skills

Implementation science

Data analysis

Budget planning

Project management

Vendor management

Communication skills

Public health

MS Office

Education

Bachelor's degree in a relevant field

Master's degree preferred

Tools

MS Project

SharePoint

ServiceNow

Smartsheet

Clarity

Planview

MS Office

Job description

Overview

The Department of Global Pediatric Medicine (GPM) is a growing department looking for professionals who are eager to help implement the St. Jude Global (SJG) mission by training the clinical workforce, developing and strengthening health systems and patient-centered initiatives, and advancing knowledge to sustain continuous improvement through research.

Responsibilities

• Administering one or more programs or projects.
• Defining program or project requirements, identifying interdependencies with internal or external departments or service providers, and coordinating to receive their input.
• Developing communications regarding the program or project; developing project plans and/or programmatic processes.
• Developing and tracking metrics, providing complex data analysis and interpretation, and developing program-related reports.
• Making recommendations for program or process improvements by providing inputs for systemic changes to program or project management processes for better planning, scope management, and risk prevention.
• Supporting the design and implementation of policies, processes, and procedures. Developing processes for execution of program initiatives.
• Engaging with program management teams internally and vendors externally for coordination.
• May include mentoring less experienced team members.

Skills and Abilities

• Has working knowledge in the field of clinical medicine or public health, including knowledge in implementation science methodology including frameworks, strategies, and implementation outcomes or multisystem program evaluation.
• Excellent communication and presentation skills, including communication upwards and downwards as needed. Helps others understand the need for change and adapt to it. Effectively relays understanding of diverse perspectives and presents information in a clear, well-thought-out way and tailored to the audience.
• Working experience in medical writing.
• Ability to look at data critically and draw meaningful conclusions. Exhibits strong critical thinking to identify trends and draw insights. Conducts root-cause analysis as needed. Demonstrates a strong understanding of more advanced data management tools, systems and processes. Can carry out more complex analysis of data, working with large/complex data sets, to create reports for senior leaders.
• Experience with mixed methods including conducting qualitative interviews/focus groups and coding data.
• Works with a high level of independence. Is able to effectively sequence and prioritize tasks within programs and works more independently to manage day-to-day issues, escalating as needed. Proactively spots early indications of underperformance and takes corrective actions. Celebrates successes.
• Quickly rebounds from setbacks, including creating viable plans to move forward. Comfort developing new processes and demonstrates nimble response to program challenges and shows support for new project directions as details develop.
• Works with partners inside his/her function to find the best solutions that align with functional priorities. Works collaboratively to identify innovative solutions.
• Demonstrates a good understanding of budget planning and tracking tools and processes as well as related internal policies and procedures related to grants, contracts, etc. Tracks, reconciles and reports budget for own area, highlighting any deviations and escalating as needed. Communicates with other teams to drive budgeting processes, collecting information and sharing reports.
• Has working knowledge of project management and planning tools. Understands the overall program goals and customer needs, coordinates with cross-functional teams and tracks dependencies and risks.
• Participates in vendor evaluation processes based on a clear understanding of business needs and requisite vendor capabilities.

Minimum Education

• Bachelor's degree in a relevant field required.
• Master's degree preferred.

Minimum Experience

• 3+ years of experience in program management and delivery.
• Significant experience working with project planning tools (e.g., MS Project, Microsoft SharePoint, ServiceNow, Smartsheet, Clarity, Planview, MS Office).

Compensation

In recognition of certain U.S. state and municipal pay transparency laws, St. Jude is including a reasonable estimate of the compensation range for this role. This is an estimate offered in good faith and a specific salary offer takes into account factors that are considered in making compensation decisions including but not limited to skill sets, experience and training, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the salary range and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current salary range is $70,720 - $126,880 per year for the role of Program Coordinator, Implementation Science.

Explore our exceptional benefits!

Diversity, Equity and Inclusion

St. Jude Children's Research Hospital has a diverse, global patient population and workforce, built on the principles of diversity, equity and inclusion. Our founder Danny Thomas envisioned a hospital that would treat children of the world regardless of race, religion or a family's ability to pay. Learn more about our history and commitment.

Today, we continue the mission to advance cures and means of prevention for pediatric catastrophic diseases through research and treatment. As we accelerate this progress globally, we believe our legacy of diversity, equity and inclusion is foundational to success. With the commitment of leaders at all levels of the organization, we strive to ensure the St. Jude culture, leadership approaches and talent processes are equitable and culturally responsive. View our Diversity, Equity and Inclusion Report to learn about the hospital's roots in diversity, equity and inclusion, where we are today and our aspirations for an even better future.

St. Jude is an Equal Opportunity Employer

No Search Firms

St. Jude Children's Research Hospital does not accept unsolicited assistance from search firms for employment opportunities. Please do not call or email. All resumes submitted by search firms to any employee or other representative at St. Jude via email, the internet or in any form and/or method without a valid written search agreement in place and approved by HR will result in no fee being paid in the event the candidate is hired by St. Jude.