Program Coordinator-Grant. Children's Hospital

Loma Linda University Health; Loma Linda (CA); On-site; USD 52,000 - 75,000; Full time

Job summary

Loma Linda University Health is seeking a Program Coordinator-Grant to assess, provide, coordinate, and monitor linkage to healthcare and social services. This role operates within a collaborative care environment to ensure Call Center contacts are assisted promptly.

The position emphasizes proficiency in English and Spanish, experience with EHR/Epic software, and strong written and verbal communication, enabling effective patient navigation and reporting.

Qualifications

• Bachelor's Degree required; experience may be considered in lieu of degree.

Responsibilities

• Assess, provide and coordinate linkage to healthcare and social services.
• Coordinate and monitor call center activities to ensure timely assistance of contacts.
• Collaborate within a team to support patient navigation and access to services.

Skills

Bilingual English/Spanish

Reading/Writing in English

Effective communication

Multitasking

Knowledge of EHR/Epic

Education

Bachelor's degree

Tools

Epic/EHR software

Telephony software

Microsoft Office

Job description

Job Description

Job Summary: The Program Coordinator-Grant assesses, provides, coordinates and monitors linkage to healthcare and social services. Practices in a collaborative health care environment to ensure Call Center contacts are assisted in a timely manner. Performs other duties as needed.

Education and Experience

Bachelor's Degree required. Experience may be considered in lieu of degree.

Knowledge and Skills

Knowledge of Electronic Health Record or Epic software and telephony equipment and software preferred. Write and publish call center reports. Essential Technical/Motor Skills: Able to read; write legibly; speak in English with professional quality; understand and speak Spanish; use computer, printer, and software programs necessary to the position (e.g., Word, Excel, Outlook, PowerPoint). Operate/troubleshoot basic office equipment required for the position. Essential Interpersonal Skills: Able to relate and communicate positively, effectively, and professionally with others; work calmly and respond courteously when under pressure; collaborate and accept direction. Essential Mental Abilities: Able to communicate effectively in English and Spanish in person, in writing, and on the telephone; think critically; manage multiple assignments effectively; organize and prioritize workload; work well under pressure; problem solve; recall information with accuracy; pay close attention to detail; work independently with minimal supervision. Essential Sensory Abilities: Able to distinguish colors as necessary; hear sufficiently for general conversation in person and on the telephone and identify and distinguish various sounds associated with the workplace; see adequately to read computer screens, and written documents necessary to the position.

Licensures and Certifications

None.

About Us

Our mission is to continue the teaching and healing ministry of Jesus Christ. Our core values are compassion, excellence, humility, integrity, justice, teamwork and wholeness.

About The Team

Loma Linda University Health is a Seventh-day Adventist, faith and values based Christian institution. Candidates must understand and embrace the mission, purpose, and identity of Loma Linda and its affiliated entities.

Equal Opportunity

We are an equal opportunity employer committed to the principles of diversity. We provide equal opportunities in all aspects of the employment process to every individual, regardless of gender, race, color, age, national origin, ancestry, physical or mental disability, marital or veteran status, genetic information or any other characteristic protected by law. In addition, we will provide reasonable accommodations for otherwise qualified individuals requesting an accommodation due to a disability. If you need accommodation assistance with accessing our job listings or completing an application, or during any other phase of employment with us, please contact Human Resources Management at [phone].

Loma Linda University Children's Hospital is a religiously-qualified Equal Opportunity Employer under Title VII of Civil Rights Act of 1964. No question on this application is asked for the purpose of unlawfully limiting or excluding any applicant’s consideration for employment because of race, color, religion, gender, age, national origin, disability, genetic information, or any other status protected by applicable law. If you need a reasonable accommodation in the hiring process, please notify Human Resource Management.

We appreciate your interest in Loma Linda and wish you success in your job search!