Program Coordinator - Fiber Team

City-of-SAN-Antoni; San Antonio (TX); On-site; USD 55,000 - 85,000; Full time

Job summary

City of San Antonio is seeking a program analyst/manager to supervise and coordinate operations for a specific department program. The role focuses on data-driven performance, guideline development, and stakeholder engagement to improve service delivery.

Responsibilities include budgeting, compliance with contracts and grants, and collaboration with community partners. Applicants should have a bachelor's degree and several years of related experience, including supervisory duties.

Qualifications

• Bachelor's degree from an accredited college or university.
• Three (3) years of increasingly responsible experience in program or policy analysis, development, and/or management, to include one (1) year of supervisory or lead experience.
• Applicants may substitute two years of related full-time experience for one year of higher education or one year of higher education for two years of experience.

Responsibilities

• Coordinate the evaluation of program data related to performance metrics and ensure compliance with established rules and regulations.
• Assist in developing and disseminating program guidelines and advise staff on related City policies and procedures.
• Coordinate with community and partner organizations to develop and implement program initiatives and gather feedback from stakeholders on potential program improvements.
• Assist in developing and managing program budgets and resources to ensure program success.
• Ensure compliance with established program requirements associated with contracts and/or grants.
• Facilitate improvements related to identified operational and technical needs and requirements.
• Coordinate, implements, and evaluate program operations, initiatives, and services.
• Develop and coordinate community outreach related to program initiatives and services.
• Coordinate and facilitate communications with relevant department and city staff regarding program needs.
• Assist, prepares, monitors, and evaluates the annual departmental and/or divisional budget.
• Prepares written reports, summaries, and presentations on program performance, plans, and projections.
• Performs related duties and fulfills responsibilities as required.

Skills

Government procedures

Data analysis

Budgeting

Communication

Project management

Education

Bachelor's degree

Tools

Computer software/hardware applications

Job description

Under direction, develops and coordinates the operations, processes, and systems related to a specific City or department program. Leads staff in the implementation of program operations and ensures services are delivered efficiently and effectively. May exercise supervision over assigned staff.

Work Location

Northwest Service Center - 6939 W Loop 1604 N, San Antonio, TX 78254

Work Hours

7:45 a.m. - 4:30 p.m., Monday - Friday

• Coordinates the evaluation of program data related to performance metrics and ensures compliance with established rules and regulations.
• Assists in developing and disseminating program guidelines and advises staff on related City policies and procedures.
• Coordinates with community and partner organizations to develop and implement program initiatives and gathers feedback from stakeholders on potential program improvements.
• Assists in developing and managing program budgets and resources to ensure program success.
• Ensures compliance with established program requirements associated with contracts and/or grants.
• Facilitates improvements related to identified operational and technical needs and requirements.
• Coordinates, implements, and evaluates program operations, initiatives, and services.
• Develops and coordinates community outreach related to program initiatives and services.
• Coordinates and facilitates communications with relevant department and city staff regarding program needs.
• Assists, prepares, monitors, and evaluates the annual departmental and/or divisional budget.
• Prepares written reports, summaries, and presentations on program performance, plans, and projections.
• Performs related duties and fulfills responsibilities as required.

• Bachelor's Degree from an accredited college or university.
• Three (3) years of increasingly responsible experience in program or policy analysis, development, and/or management, to include one (1) year of supervisory or lead experience.

Preferred Qualifications

• Proficiency with fiber optic technology.
• Previous experience as a utility contractor, or similar experience.
• Familiarity with street/sidewalk maintenance, and Pavement Classification Index

Applicant Information

• Unless otherwise stated, applicants are permitted to substitute two years of related full-time experience for one year of higher education or one year of related higher education for two years of experience in order to meet the minimum requirements of the job. One year of full-time experience is defined as 30 or more hours worked per week for 12 months. One year of higher education is defined as 30 credit hours completed at an accredited college or university.
• Applicants selected for employment with the City of San Antonio in this position must receive satisfactory results from pre-employment drug testing and background checks. If required for the position, a physical, motor vehicle record evaluation, and additional background checks may be conducted.
• Please be advised that if selected for this position, information regarding employment history as it relates to the qualifications of the position will be needed for employment verification. Applicants claiming military service to meet the experience requirement for this position may attach a DD214 to the application.
• If selected for this position, official transcripts, diplomas, certifications, and licenses must be submitted at the time of processing. Unofficial transcripts and copies of other relevant documents may be attached to the application for consideration in advance.

• Knowledge of governmental procedures and policies.
• Knowledge of management study principles, project management methods and data analysis.
• Knowledge of government processes, regulations, and standards.
• Knowledge of computer software and hardware applications.
• Knowledge of budget and accounting principles.
• Knowledge of general statistical and quantitative methods.
• Skill in data collection methods.
• Skill in problem-solving and critical thinking.
• Ability to analyze and recommend solutions to management.
• Ability to operate a computer keyboard and other basic computer equipment.
• Ability to assist in the preparation of budgets and accounting systems.
• Ability to develop and implement innovations towards improving the department's operations and delivery of services.
• Ability to communicate clearly and effectively.
• Ability to develop, implement, and evaluate new programs.
• Ability to supervise, evaluate, and monitor performance in accordance with City policies and procedures.
• Ability to perform all the physical requirements of the position with or without accommodations.
• Ability to work primarily in an office environment.