Program Coordinator (D5 Polk, Warren 111131)

State-of-Iow; Des Moines (IA); On-site; USD 30,000 - 48,000; Full time

Benefits offered by this job

Collaborative work environment

Excellent benefits package

IPERS plan

Paid Holidays/Vacation/Sick Leave

Employee discount program

Job summary

The Iowa Judicial Branch is seeking a Program Coordinator to manage the day-to-day operations of the Family Recovery Courts in Polk and Warren Counties.

The role involves coordinating referrals, intake, orientation, and serving as the first line of contact between families and the court team. You will maintain accurate case data, liaise with treatment providers, and support program improvement through data analysis and compliance reporting.

Qualifications

• High school diploma or equivalent required.
• One year of full-time equivalent experience in program administration.
• Trauma-informed, strengths-based approach to family engagement.
• Ability to travel to other counties within the judicial district.

Responsibilities

• Coordinate day-to-day operations of the Family Recovery Courts.
• Manage referrals, intake, and orientation with families.
• Serve as the primary liaison between families and the court team.
• Collect and maintain accurate case data and support compliance reporting.
• Attend hearings, community events, and coordinator meetings as needed.

Skills

Organizational skills

Task scheduling and management

Written and verbal communication

Travel with reliable transportation

Education

High school diploma or equivalent

Bachelor's degree in social work or related field

Tools

Microsoft 365

Online meeting programs

Job description

The Iowa Judicial Branch is seeking applicants for a Program Coordinator within Children's Justice for Family Recovery Courts in Polk and Warren Counties.

This position will coordinate the day-to-day operations of the Family Recovery Courts. This position will manage referrals, intake, and orientation with families, and serve as the first line of communication between families and the court team. This position will collect and maintain accurate case data, serve as a liaison between families, treatment teams, and community service providers, and support program improvement through data analysis and compliance reporting. This position may occasionally attend court hearings, community events, and coordinator meetings both in person and virtually, with availability for evening meetings as needed.

The successful candidate will be able to learn and navigate case management systems and program-specific technology to maintain current and accurate records and materials. This position will have the ability to professionally communicate and build relationships with a variety of individuals including parents, judges, treatment team members, and community partners. The successful candidate will have a trauma-informed, strengths-based approach to family engagement and keen attention to detail to ensure the accuracy and integrity of case data and compliance reporting. This position will also coordinate training opportunities and multi-disciplinary team functions to support the ongoing development of the Family Treatment Court model. This position may involve travel to other counties within the judicial district as well as occasional travel outside of the judicial district.

This is a full-time position funded through appropriations within the Iowa Judicial Branch budget. Continued employment is subject to the availability of budgeted funding.

What's in it for you:

• Collaborative, positive professional work environment
• Opportunities to make a widespread difference in the Iowa communities
• Excellent benefits package
• Paid Holidays/Vacation/Sick Leave
• Iowa Public Employees' Retirement System (IPERS) plan
• Employee discount program
• Employment with the Iowa Judicial Branch may qualify for the federal student loan repayment program.

The pay range for this position is $21.98 - $34.74 per hour. This is a contract-covered, FLSA non-exempt position. The starting salary for new state employees is expected to be at the base of the pay range. Adjustments may be made if the successful candidate has relevant experience.

Position classification is determined as the 'best fit' of the duties assigned to and performed by a position. This position is classified as a Program Coordinator as summarized below.

Summary

Coordinate and execute a program and various projects that support a program's goals and objectives.

Examples of Duties and Responsibilities

• Execute and implement the Iowa Judicial Branch program within established parameters and budgets.
• Provide training and instruction for program participants and users to support the program goals.
• Execute program activities within established policies, plans, and budgets.
• Track key metrics, produce progress reports, and regularly update stakeholders.
• Maintain records pertaining to program activities.
• Communicate and coordinate with program participants.
• Other duties as assigned.

Knowledge, Skills, and Abilities

• Organizational skills and the ability to schedule and manage tasks effectively.
• Ability to coordinate program activities within prescribed budget parameters.
• Written and verbal communication skills.
• Reliable transportation and the ability to travel.

The Iowa Judicial Branch is an Equal Employment Opportunity (EEO) employer. Applicants may review the Equal Employment Opportunity Utilization Report from the Iowa Judicial Branch website as part of our commitment to transparency and compliance with federal and state regulations.

The Iowa Judicial Branch is an E-Verify employer.

This position is covered by a Collective Bargaining Agreement (CBA) with American Federation of State, County, and Municipal Employees, Iowa Council 61, AFL-CIO (AFSCME).

Positions in this class are exempt from the screening and referral requirements of the Iowa Department of Administrative Services – Human Resources Enterprise.

The incumbent must meet the minimum requirements to qualify for the position.

1. High school diploma (or high school equivalency diploma)

1. One (1) year of full-time equivalent experience in the administration, operation, or execution of a program.

Experience may be substituted with related education on the basis that successful completion of thirty (30) semester hours or academic equivalent equals one year of experience.

Preferred Qualifications

• Bachelor's degree in social work or a related human services field.
• Two (2) years of experience in child welfare, mental health, healthcare, family services, or court/legal system.
• Experience with Microsoft 365 and online meeting programs.
• Attention to detail.