Program Coordinator, Cycling & Micromobility Unit

New York City Department of Transportation; New York (NY); On-site; USD 60,000 - 70,000; Full time

Job summary

The New York City Department of Transportation seeks a Community Coordinator (56058) to support the Cycling & Micromobility initiatives, engage communities, collect input, and assist with program deployment. The role requires fieldwork, travel by bike or transit, and collaboration with internal divisions and external partners.

Minimum qualifications include a college degree with two years of community work, or a high school diploma with six years of relevant experience, or an equivalent

Qualifications

• A bachelor’s degree and two years of community work experience, or
• High school graduation or equivalent and six years of community work experience, or
• Education/experience equivalent to the above with at least one year of experience.

Skills

Design experience

Engineering experience

Planning experience

MS Word

MS Excel

PowerPoint

ArcGIS

CAD

Adobe Illustrator

Education

Bachelor's degree + 2 years experience in community work

High school diploma + 6 years experience in community work

Equivalent combination with at least 1 year experience

Tools

ArcGIS

CAD

Adobe Illustrator

Job description

Transportation Planning and Management (TPM) is responsible for the safe, efficient, and environmentally responsible movement of people and goods on the City's streets, supporting the larger goals of economic and social vitality for people living, working, and doing business in New York City. The Division's responsibilities include planning, street design, technical analysis, signs, transit development, freight mobility, and markings, ensuring the safety of motor vehicle occupants, pedestrians, and cyclists.

The Office of Livable Streets (OLS) is tasked with prioritizing strategic planning, community engagement, research, policy, design, implementation, and long-term management. Their goal is to create streets that are livable, supporting safety, accessibility, inclusion, resiliency, active modes, community cohesion, and economic vitality citywide. Additionally, they aim to enhance New York City's pedestrian, bicycle, and micromobility networks, providing comfortable, connected, green, and reliable transportation options across the five boroughs. They place special emphasis on Priority Investment Areas, mode shift, and reimagining streets. The office also develops innovative new programs, design typologies, project delivery, and analysis tools to meet the demands of a rapidly changing population with evolving needs and technologies.

The Cycling & Micromobility Unit is responsible for the nation's largest network of on-street bicycle facilities (1,200+ lane-miles), enhancing street safety for all users, and increasing bike ridership in the five boroughs. The team's focus is the innovative redesign of city streets to expand and improve the bike network, with emphasis on improving connectivity between neighborhoods, increasing access to safe bicycle infrastructure across the city, and creating a more equitable transportation network that serves all New Yorkers.

The Cycling & Micromobility unit seeks to hire a Program Coordinator to support the launch and implementation of the Secure Bike Program (SBP). Over the next five years, NYC DOT will install 500 secure bike parking facilities, creating thousands of safe, convenient bicycle parking spaces across New York City. This initiative will make cycling more accessible and practical by supporting ownership of a wide range of bicycles, including cargo bikes, adaptive bikes, and UL-certified e-bikes. Under the supervision of the Senior Program Manager, the Program Coordinator will play a key role in the deployment and operation of SBP facilities citywide. The candidate will identify technically viable locations for SBP installation through field investigations and site evaluations and review installation plans to ensure accuracy and compliance with project requirements. The candidate will maintain and manage accurate databases to ensure data accuracy and integrity, develop data collection protocols, assist with performance reporting, and oversee pre-installation notifications and post-installation inspections and reporting. The candidate will create maps using ArcGIS and produce presentations and outreach materials using Adobe Creative Suite and Microsoft PowerPoint for senior leadership, stakeholders, and the public. The candidate will liaise with internal divisions, sister agencies, and community stakeholders to facilitate installations and activations. The candidate will support public education and engagement efforts related to program goals and facility types, including presentations to community members and promotion at outreach events. The candidate will also respond to inquiries and support communication efforts related to SBP. The candidate will perform additional planning, analysis, and operational tasks related to the implementation and ongoing management of the Secure Bike Program, as needed.

We are looking for a detail-oriented, proactive, and collaborative professional with strong organizational, analytical, and communication skills. The candidate should be comfortable working both independently and as part of a team and demonstrate a willingness to conduct fieldwork year-round while traveling by bicycle, on foot, or via public transit.

The Department of Transportation's (DOT) mission is to provide for the safe, efficient, and environmentally responsible movement of people and goods in the City of New York and to maintain and enhance the transportation infrastructure crucial to the economic vitality and quality of life of our primary customers, City residents. DOT is an equal opportunity employer, committed to recruiting and maintaining a diverse workforce in an open and inclusive environment.

COMMUNITY COORDINATOR - 56058

Minimum Qualifications

• 1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
• 2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
• 3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

Preferred Skills

Professional experience in design, engineering, or planning or a related field. Demonstrate interest in cycling and New York City's built environment. Proficiency in MS Word, Excel and PowerPoint and experience with mapping software (ArcGIS), Computer-Aided Design (CAD), and Adobe Illustrator is strongly desired.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website at https://studentaid.gov/pslf/.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.