Program Coordinator - Civil Case Management

Ninthcircuit; Orlando (FL); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Paid holidays

Vision insurance

Dental insurance

Life insurance

Deferred compensation

Tax-advantaged accounts

Employee assistance program

Training and growth opportunities

Job summary

The Ninth Judicial Circuit Court in Central Florida is seeking a Program Coordinator to oversee civil differentiated case management operations and supervise a diverse team of civil case managers, coordinators, and substitute Judicial Assistants. The role focuses on efficiency, consistency, and quality while ensuring compliance with administrative orders and rules.

Headquartered in Orlando, the position requires a bachelor’s degree and at least three years of relevant experience, with regular

Qualifications

• Bachelor’s degree and at least three years of relevant professional experience in civil or court operations.
• Experience with civil case management and workflow optimization preferred.
• Ability to supervise staff and coordinate workload across multiple divisions.

Responsibilities

• Oversee civil differentiated case management operations and ensure effectiveness.
• Supervise a diverse team of civil case managers and coordinators; assign workload.
• Monitor performance, conduct evaluations, and implement productivity enhancements.

Skills

Judgment

Diplomacy

Self-motivation

Teamwork

Independent work

Education

Bachelor’s degree in public/business administration or related fields

Job description

The Ninth Judicial Circuit Court is a progressive trial court in Central Florida where employees make a difference. Our team of court professionals is richly diverse, with unique perspectives and ideas. We encourage teamwork and individual contribution and pride ourselves on changing attitudes and doing things better. We’re always interested in dynamic individuals who enjoy innovation, new ideas and the opportunity to serve others while leading the way to the court of tomorrow.

The Program Coordinator is responsible for overseeing the established civil differentiated case management operations within the Ninth Judicial Circuit Court and ensuring their continued effectiveness through process evaluation and improvement. This position emphasizes efficiency, consistency, and quality in the management of cases while ensuring the team’s compliance with applicable Administrative Orders and Rules.

The Program Coordinator reports to the Director of Case Management and will supervise a diverse team of civil case managers, coordinators and substitute Judicial Assistants across multiple divisions. The position is responsible for assigning workload, monitoring individual and team performance, conducting evaluations, and implementing strategies to enhance productivity and service delivery. Additional duties include guiding staff in case management procedures, ensuring compliance with administrative standards, coordinating the preparation of orders and distribution of signed orders through Florida’s e-filing portal, and assigning substitute Judicial Assistants to temporary duty ensuring appropriate coverage for the judiciary.

This role requires regular interaction with Judges, judicial assistants, administrative staff, attorneys, and litigants to facilitate case progress and maintain timely communication regarding case-related matters. The coordinator will analyze workflow data, prepare performance reports, and collaborate with management to identify areas for procedural improvement within the civil divisions. The position is headquartered in Orlando with regular work at the Jon B. Morgan Courthouse in Kissimmee. Reliable transportation is required.

The ideal candidate will have the ability to exercise a high degree of judgment, tact, and diplomacy, be self‑motivated and can work both independently and in a team setting. Knowledge of civil case proceedings, procedures and court rules is desired. A bachelor’s degree in fields such as public or business administration, social work, criminology, or law, with at least three years of relevant professional experience is preferred.

State funded position with full benefits.

Equal Opportunity Employer

The Ninth Judicial Circuit Court is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin, or disability. Persons with a disability needing an accommodation for the application/selection process should notify Human Resources (407) 836‑2261 prior to the application deadline. If you arehearing or voice impaired, call 711.

Education: Bachelor's Degree or Equivalent Experience

Type: Full-Time

FLSA: Exempt

Shift: Day

Relocation: Not Available

The Ninth Circuit is a unique organization, rich with diversity and unlimited opportunity where all fulltime employees have access to:

• Paid Holidays
• Optional Vision, Dental and Supplemental Insurance
• Free Life Insurance
• Multiple Deferred Compensation Options
• Tax Favored Spending Accounts
• Employee Assistance Support
• Ongoing Training and Growth Opportunities