Program Coordinator-Case Management

Medical University of South Carolina; Charleston (SC); On-site; USD 28,000 - 41,000; Full time

Job summary

The Program Coordinator – Case Management at MUSC supports RN Case Managers and Social Workers across the continuum, coordinating payer communications and transition plans. Under supervision, the role delivers patient documentation and supports case management functions.

Working within a multidisciplinary healthcare team, the coordinator assists with program operations, ensuring timely communication and compliance with department procedures.

Qualifications

• Bachelor's degree with 1 year work experience or high school diploma with 2–4 years work experience.
• Experience supporting RN Case Managers and Social Workers is preferred.
• Comfort coordinating payer communications and patient documentation across the continuum.

Responsibilities

• Support RN Case Managers and Social Workers across the continuum.
• Coordinate payer communication and transition plan implementation.
• Deliver patient documentation and perform other case management duties as needed.

Skills

Care coordination

Payer communications

Documentation

Interdisciplinary teamwork

Education

Bachelor's degree

High school diploma + 2–4 years experience

Job description

Job Description Summary

The Program Coordinator – Case Management reports to the Manager of Case Management. Under general supervision, the Program Coordinator supports the RN Case Managers and Social Workers in their work with the interdisciplinary healthcare team across the continuum. The Program Coordinator coordinates payer communication, transition plan implementation, delivery of patient documentation and other duties in support of case management departmental functions.

Entity

Medical University Hospital Authority (MUHA)

Worker Type

Employee

Worker Sub-Type

Regular

Cost Center

CC000314 CHS - Case Management & Care Transitions (Main)

Pay Rate Type

Hourly

Pay Grade

Health-24

Scheduled Weekly Hours

40

Job Description

Minimum Qualifications:

Education & Experience: A Bachelor's degree and one year work experience; or high school diploma (or equivalent) and 2 to 4 years work experience.

The Program Coordinator – Case Management reports to the Manager of Case Management. Under general supervision, the Program Coordinator supports the RN Case Managers and Social Workers in their work with the interdisciplinary healthcare team across the continuum. The Program Coordinator coordinates payer communication, transition plan implementation, delivery of patient documentation and other duties in support of case management departmental functions.

Additional Job Description

Physical Requirements:

• Mobility & Posture

Standing: Continuous, Sitting: Continuous, Walking: Continuous, climbing stairs: Infrequent, working indoors: Continuous, working outdoors (temperature extremes): Infrequent, working from elevated areas: Frequent, working in confined/cramped spaces: Frequent, Kneeling: Infrequent, bending at the waist: Continuous, Twisting at the waist: Frequent, Squatting: Frequent

• Manual Dexterity & Strength

Pinching operations: Frequent, Gross motor use (fingers/hands): Continuous, Firm grasping (fingers/hands): Continuous, Fine manipulation (fingers/hands): Continuous, reaching overhead: Frequent, Reaching in all directions: Continuous, Repetitive motion (hands/wrists/elbows/shoulders): Continuous, Full use of both legs: Continuous, Balance & coordination (lower extremities): Frequent.

• Lifting & Force Requirements

Lift/carry 50 lbs. unassisted: Infrequent, Lift/lower 50 lbs. from floor to 36”: Infrequent, Lift up to 25 lbs. overhead: Infrequent, Exert up to 50 lbs. of force: Frequent

• Vision & Sensory

Maintain corrected vision 20/40 (one or both eyes): Continuous, Recognize objects (near/far): Continuous, Color discrimination: Continuous, Depth perception: Continuous, Peripheral vision: Continuous, Hearing acuity (with correction): Continuous, Tactile sensory function: Continuous, Gross motor with fine motor coordination: Continuous.

• Selected Positions:
  • Olfactory (smell) function: Continuous
  • Respirator use qualification: Continuous

• Work Environment & Conditions

Effective stress management: Continuous, Rotating shifts: Frequent, Overtime as required: Frequent, Latex-safe environment: Continuous.

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees