Program Coordinator, ARD Operations

Northwestern University; Evanston (IL); Hybrid; USD 58,000 - 62,000; Full time

Job summary

Northwestern University is seeking a Program Coordinator for Alumni Relations Analytics in Evanston, IL. The role supports data reporting, event logistics, and donor relations across the Kellogg Campaign Strategy department.

You will manage data entry, gift logs, and new gift accounts while coordinating team meetings and communications. The position partners with alumni relations, annual giving, and operations teams in a hybrid work environment.

Qualifications

• Successful completion of a full 4-year course of study in an accredited college or university leading to a bachelor's or higher degree; OR appropriate combination of education and experience.
• 1 year program/project administration or other relevant experience.
• Strong knowledge of Microsoft Office Suite; familiarity with CATtracks and Tableau.
• Agile at learning new software programs including NU specific and ability to troubleshoot technology.
• Ability to manage team meetings, including invites, agendas, room reservation, and use of technology.
• Ability to be flexible
• Ability to prioritize tasks and manage time effectively
• Detail-oriented with excellent writing and verbal communication
• Ability to manage multiple projects simultaneously
• 2-3 years program/project administration
• 2-3 years supporting multiple individuals in a dynamic, fast-paced environment
• Experience in higher education
• Ability to think critically and make strategic recommendations
• Ability to determine efficiencies and make changes as required
• Ability to build relationships across the organization

Responsibilities

• Manages the day to day data reporting needs; compiles and enters data into databases and systems.
• Coordinates team meetings including the schedule and logistics.
• Processes checks and prepares daily gift log.
• Processes new account creation for new gifts received.
• Understands and uses coordinated, consistent marketing and brand messages in all communications.
• Assists with writing and proofreading of communications
• Participates in the annual giving end of calendar and end of fiscal year calling programs for outreach efforts.
• Creates and nurtures relationships with the annual giving, operations and alumni relations teams through effective communication.
• Coordinates logistics related to alumni relations and annual giving programming including but not limited to creation of collateral, briefings, and bios of attendees to ensure a best-in-class event plan.
• Assists with contract negotiations as needed.
• Ensures event details including but not limited to tracking rsvp lists and providing updates to all interested parties on attendance.
• Assists with developing plans for events, including the Cvent registration creation, invitation creation, and event follow-up plans.
• Performs other duties as assigned.

Skills

Communication

Time management

Relationship building

Meeting coordination

Education

Bachelor's degree or higher

Tools

Microsoft Office Suite

CATTracks

Tableau

Job description

Location

Evanston, Illinois

Department: Kellogg Campaign Strategy

Salary/Grade: EXS/5

The hiring range for this position will be between $58,000 - $62,000 per year. Offered salary will be determined by the applicant's education, experience, knowledge, skills and abilities, as well as internal equity and alignment with market data.

The Kellogg School of Management at Northwestern University is proud of its global network of more than 72,000 alumni. With a network as broad as ours, we know how important it is to facilitate connections between and among our alumni in order to build a strong, engaged global community.As an elite global business school, the Kellogg Alumni Relations and Advancement team supports a breadth of opportunities for our alumni to connect with each other as well as the school, including social and professional networking, continued learning, career advice and more.

As a staff member on the Alumni Relations Analytics team, the Program Coordinator is responsible for providing critical operational support to the Alumni Relations and Operations teams. Responsibilities include supporting aspects of events, managing data reporting needs and entry into the data system, writing and proofreading support, processing checks received and creating the daily gift log, help with scheduling team meetings and logistics, and supporting the creation of new accounts for new gifts.

Please note: This is a hybrid work environment, with required days in the office each week. Hours in the office can vary depending on the needs of the department.

Specific Responsibilities

Administration

• Manages the day to day data reporting needs; compiles and enters data into databases and systems.
• Coordinates team meetings including the schedule and logistics.
• Processes checks and prepares daily gift log.
• Processes new account creation for new gifts received.

Communication, Outreach & Recruitment

• Understands and uses coordinated, consistent marketing and brand messages in all communications.
• Assists with writing and proofreading of communications
• Participates in the annual giving end of calendar and end of fiscal year calling programs for outreach efforts.
• Creates and nurtures relationships with the annual giving, operations and alumni relations teams through effective communication.

Events

• Coordinates logistics related to alumni relations and annual giving programming including but not limited to creation of collateral, briefings, and bios of attendees to ensure a best-in-class event plan.
• Assists with contract negotiations as needed.
• Ensures event details including but not limited to tracking rsvp lists and providing updates to all interested parties on attendance.
• Assists with developing plans for events, including the Cvent registration creation, invitation creation, and event follow-up plans.

Miscellaneous

Performs other duties as assigned.

Minimum Qualifications

• Successful completion of a full 4-year course of study in an accredited college or university leading to a bachelor's or higher degree; OR appropriate combination of education and experience.
• 1 year program/project administration or other relevant experience.

Minimum Competencies

• Strong knowledge of Microsoft Office Suite; familiarity with CATtracks and Tableau
• Agile at learning new software programs including NU specific and ability to troubleshoot technology
• Ability to manage team meetings, including invites, agendas, room reservation, and use of technology
• Ability to be flexible
• Ability to prioritize tasks and manage time effectively
• Detail-oriented with excellent writing and verbal communication
• Ability to manage multiple projects simultaneously

Preferred Qualifications

• 2-3 years program/project administration
• 2-3 years supporting multiple individuals in a dynamic, fast-paced environment
• Experience in higher education

Preferred Competencies

• Ability to think critically and make strategic recommendations
• Ability to determine efficiencies and make changes as required
• Ability to build relationships across the organization

Benefits

At Northwestern, we are proud to provide meaningful and competitive benefits. The available benefits package for this position will include health, dental, vision, disability, and life insurance; paid vacation and holidays; paid medical/sick and parentalleave;tuition benefits for the employee and dependents; pre-tax and flex spending accounts for commuting and dependent care; generous retirement savings options; and wellness programs. For a comprehensive overview of available benefits, including eligibility details, visit us at https://www.northwestern.edu/hr/benefits/index.html to learn more.

Work-Life and Wellness

Northwestern offers comprehensive programs and services to help you and your family navigate life's challenges and opportunities, and adopt and maintain healthy lifestyles.

We support flexible work arrangements where possible and programs to help you locate and pay for quality, affordable childcare and senior/adult care. Visit us at https://www.northwestern.edu/hr/benefits/work-life/index.html to learn more.

Professional Growth & Development

Northwestern supports employee career development in all circumstances whether your workspace is on campus or at home. If you're interested in developing your professional potential or continuing your formal education, we offer a variety of tools and resources. Visit us at https://www.northwestern.edu/hr/learning/index.html to learn more.

Northwestern University is an Equal Opportunity Employer and does not discriminate on the basis of protected characteristics, including disability and veteran status. View Northwestern's non-discrimination statement. Job applicants who wish to request an accommodation in the application or hiring process should contact the Office of Civil Rights and Title IX Compliance. View additional information on the accommodations process.