Program Coordinator, ARD Operations

Northwestern University; Chicago (IL); Hybrid; USD 58,000 - 62,000; Full time

Benefits offered by this job

Health insurance

Paid vacation

Tuition benefits

Pre-tax accounts

Job summary

The Kellogg School of Management at Northwestern University is seeking a skilled program administrator to support the Alumni Relations and Advancement team. This hybrid role involves data reporting, event coordination, and communications across the alumni network.

You will handle gift processing, assist with annual giving campaigns, and help plan events, requiring strong MS Office skills and the ability to juggle multiple projects in a fast-paced environment.

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• 1 year program/project administration experience or similar.
• Strong knowledge of Microsoft Office Suite and data handling.
• Experience with coordinating meetings, logistics, and communication.

Responsibilities

• Manages day-to-day data reporting; enters data into databases and systems.
• Coordinates team meetings: schedule, logistics, invites.
• Processes checks and daily gift log; creates new gift accounts.
• Supports communications: writing and proofreading; fundraising outreach.
• Coordinates events: logistics, collateral, bios, RSVP tracking.

Skills

Microsoft Office Suite

Tableau

CATtracks

Written & Verbal Communication

Project coordination

Education

Bachelor's degree

Tools

Tableau

NU-specific software

Job description

Department: Kellogg Campaign Strategy

Salary/Grade: EXS/5

The hiring range for this position will be between $58,000 - $62,000 per year. Offered salary will be determined by the applicant's education, experience, knowledge, skills and abilities, as well as internal equity and alignment with market data.

Job Summary:

The Kellogg School of Management at Northwestern University is proud of its global network of more than 72,000 alumni. With a network as broad as ours, we know how important it is to facilitate connections between and among our alumni in order to build a strong, engaged global community. As an elite global business school, the Kellogg Alumni Relations and Advancement team supports a breadth of opportunities for our alumni to connect with each other as well as the school, including social and professional networking, continued learning, career advice and more.

Please note: This is a hybrid work environment, with required days in the office each week. Hours in the office can vary depending on the needs of the department.

Specific Responsibilities:

Administration

• Manages the day to day data reporting needs; compiles and enters data into databases and systems.
• Coordinates team meetings including the schedule and logistics.
• Processes checks and prepares daily gift log.
• Processes new account creation for new gifts received.

Communication, Outreach & Recruitment

• Understands and uses coordinated, consistent marketing and brand messages in all communications.
• Assists with writing and proofreading of communications
• Participates in the annual giving end of calendar and end of fiscal year calling programs for outreach efforts.
• Creates and nurtures relationships with the annual giving, operations and alumni relations teams through effective communication.

Events

• Coordinates logistics related to alumni relations and annual giving programming including but not limited to creation of collateral, briefings, and bios of attendees to ensure a best-in-class event plan.
• Assists with contract negotiations as needed.
• Ensures event details including but not limited to tracking rsvp lists and providing updates to all interested parties on attendance.
• Assists with developing plans for events, including the Cvent registration creation, invitation creation, and event follow-up plans.

Miscellaneous

• Performs other duties as assigned.

Minimum Qualifications:

• Successful completion of a full 4-year course of study in an accredited college or university leading to a bachelor's or higher degree; OR appropriate combination of education and experience.
• 1 year program/project administration or other relevant experience.

Minimum Competencies: (Skills, knowledge, and abilities.)

• Strong knowledge of Microsoft Office Suite; familiarity with CATtracks and Tableau
• Agile at learning new software programs including NU specific and ability to troubleshoot technology
• Ability to manage team meetings, including invites, agendas, room reservation, and use of technology
• Ability to be flexible
• Ability to prioritize tasks and manage time effectively
• Detail-oriented with excellent writing and verbal communication
• Ability to manage multiple projects simultaneously

Preferred Qualifications:

• 2-3 years program/project administration
• 2-3 years supporting multiple individuals in a dynamic, fast-paced environment
• Experience in higher education

Preferred Competencies: (Skills, knowledge, and abilities)

• Ability to think critically and make strategic recommendations
• Ability to determine efficiencies and make changes as required
• Ability to build relationships across the organization

Benefits:

• health, dental, vision, disability, and life insurance
• paid vacation and holidays
• paid medical/sick and parental leave
• tuition benefits for the employee and dependents
• pre-tax and flex spending accounts for commuting and dependent care
• generous retirement savings options
• wellness programs

Work-Life and Wellness:

Northwestern offers comprehensive programs and services to help you and your family navigate life's challenges and opportunities, and adopt and maintain healthy lifestyles. We support flexible work arrangements where possible and programs to help you locate and pay for quality, affordable childcare and senior/adult care. Visit us at https://www.northwestern.edu/hr/benefits/work-life/index.html to learn more.

Professional Growth & Development:

Northwestern supports employee career development in all circumstances whether your workspace is on campus or at home. If you’re interested in developing your professional potential or continuing your formal education, we offer a variety of tools and resources. Visit us at https://www.northwestern.edu/hr/learning/index.html to learn more.

Northwestern University is an Equal Opportunity Employer and does not discriminate on the basis of protected characteristics, including disability and veteran status. View Northwestern's non-discrimination statement. Job applicants who wish to request an accommodation in the application or hiring process should contact the Office of Civil Rights and Title IX Compliance. View additional information on the accommodations process.