Program Coordinator and Career Coach

POIC; Portland (OR); On-site; USD 56,000 - 72,000; Full time

Benefits offered by this job

Generous vacation/PTO

Employer paid Medical, Dental and VIs​

12 paid Holidays

Professional growth opportunities

Job summary

POIC, based in Portland, OR, seeks a Program Coordinator and Career Coach to support underserved residents across Multnomah and surrounding counties. You will guide participants from eligibility through placement in the clean-energy sector, coordinating with WorkSource Portland Metro and partner agencies.

You will provide ongoing soft-skill coaching, assist with barriers to employment, and maintain thorough records in I-Trac and Teams. A bachelor’s degree and relevant experience are required.

Qualifications

• Bachelor’s degree or equivalent and 2–3 years of related experience or training.
• Experience in workforce development and placing clients with barriers in employment is preferred.

Responsibilities

• Conduct eligibility and enrollment, developing individual career plans for participants.
• Engage participants to set goals and monitor progress toward employment in the clean-energy sector.
• Coordinate with WorkSource Portland Metro and partner agencies to create training opportunities.
• Provide coaching and support to ensure successful completion of training and placement.
• Document interactions and outcomes in I-Trac and maintain organized records.

Skills

Caseload management

Client coaching

Collaboration

Community outreach

Education

Bachelor’s degree or equivalent

Tools

I-Trac Database

Microsoft Teams

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Program Coordinator and Career Coach

Full Time Portland, OR, US

2 days ago Requisition ID: 1033

Salary Range: $57,000.00 To $63,000.00 Annually

Location:Portland

Reports to: Program Manager

Salary: $55,539 to $72,200 annually

Portland Opportunities Industrialization Center (POIC) is a minority-led nonprofit 501(c)(3) organization providing the highest quality services in education, mentoring, family outreach, employment training and placement.

Established in 1968, POIC has been a beacon for communities of color for over 50 years. Today, POIC provides education and direct services to over 700 students and work trainees annually, 80% of whom are Black or Latinx.

• We believe all people have value.
• We believe all people can grow.
• We believe all people can contribute and build thriving communities.

POIC offers a diverse, equitable and inclusive work environment where everyone has the opportunity to grow. Our compensation and benefits package represent our commitment to employee health and financial wellness.

• Generous vacation/PTO policy
• Employer paid Medical, Dental and Vision benefits
• Employer paid Life and Long Term Disability insurance
• Flexible Spending Account (FSA) option
• Twelve paid Holidays per year
• Professional growth and advancement opportunities

Job Summary

This position is responsible for supporting underserved residents of Multnomah, Washington, Clackamas, and Clark Counties on a path to self-sufficiency. The position provides opportunities for skill-building and engages adults to build a pathway to employment in the clean-energy job sector and environment industry. The position is responsible to engagement, training placement, job placement and follow-up of PCEF Clean Energy Sector participants.

• Conduct PCEF eligibility and enrollment process that includes WorkSource Registrations. Following Regional Program Standards, apply the career coaching approach to assist participants in developing and implementing a career plan with the end goal of accessing a career in the clean energy sector, during both the In-Program, and Follow-Up phases of the program.
• As appropriate, facilitate participants’ access to the array of workforce preparation, training and employment services offered through WorkSource Portland Metro (WSPM) and leading to employment in clean energy related career pathways, prioritizing placement with employers connected to PCEF funded projects.
• Provide support to participants to ensure successful completion of occupational skills training and assist in placement in unsubsidized and training-related employment upon completion.
• Provide continuous soft skills coaching to help participants build key employability and life skills, including but not limited to dealing with conflict, dressing for the workplace and managing finances.
• Provide support services and connect participants to resources in the community to support training completion and success on the job.
• Provide robust retention and advancement support for participants during the 12-month Follow-Up phase, once they have entered employment and exited In-Program services.
• Assist participants accessing rent assistance resources offered through EOP-available housing support on an as- needed basis to support their training and employment goals.

Job Duties

• Conducts outreach, recruits, enrolls, and maintains a caseload of 40 participants, with a focus on low-income individuals.
• Collaborate with and follow the direction of the Natural Resource Program Manager.
• Collaborate with program partner agency staff to create training opportunities that address barriers to sustainable employment for participants.
• Collaborate with employer partners that focus on Clean Energy to develop opportunities for participants of diverse skill levels to pathways to employment.
• Engage clients in goal setting and monitoring, meet regularly with participants to implement individualized plans to achieve short- and long-term goals.
• Collaborates with Work Opportunities Training (WOT) team and other POIC departments to deliver services across
• Supports clients in accessing and navigating WorkSource Portland Metro, Rent Assistance Resource referrals, and sector-specific services.
• Builds professional relationships with participants and support them in addressing barriers to employment and educational achievement, serves as professional mentor, coach, and client advocate.
• Document all participants' interaction, progress, participation, and data in workforce development in I-Trac Database.
• Manages participant enrollments and exits in I-Trac Database and Microsoft Teams.
• Maintains detailed, organized, and updated online files, in compliance with local and federal government contractor.
• Develops culturally responsive, innovative, and engaging curriculum designed to build participants employability and life skills.
• Collects, analyzes, and reports on outcomes.
• Monitors grant requirements to ensure contracted goals are met.
• Ensures budgetary compliance and submits any required documents or reports on time and complete.

Qualifications

• Ability to perform essential job duties with or without reasonable accommodation and without posing a direct threat to the safety or health of employees or others. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below represent the required knowledge, skill, and/or ability. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties.

Experience/Education

Bachelor’s degree or equivalent and two to three years’ related experience and/or training, or equivalent combination of education and experience. Proven experience in workforce development and placing clients with multiple barriers in employment. Clean Energy Sector employment knowledge a plus. Familiarity with trauma-informed practice and strength-based approaches to working with participants preferred. Experience working with non-profits and within government funded systems is preferred

POIC is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classification protected by federal, state, or local law.