Program Coordinator- 11-231- SC/ The Way In

The Salvation Army USA Western Territory; Los Angeles (CA); On-site; USD 52,000 - 70,000; Full time

Job summary

The Salvation Army USA Western Territory seeks a Program Coordinator (Scattered Sites) to oversee operational aspects of The Way In Youth Shelter scattered sites. You will provide case management, advocacy, and referrals for Transitional Aged Youth (18–24), while maintaining confidentiality and data accuracy in HMIS and paper files.

You will coordinate with vendors and staff, monitor safety, and ensure regulatory and fiscal compliance. Local travel and on-site responsibilities are involved.

Qualifications

• Must have a Bachelor's Degree with at least one year of related field experience.
• Experience working with transitional aged youth experiencing homelessness preferred.
• TB clearance prior to employment is required.
• CPR and First Aid Certification is required.
• Must have Class C Driver License and be able to drive and pass a Motor Vehicle Report (MVR).
• Personal transportation is required as local travel is needed.

Responsibilities

• Provide program coordination, individualized case management, advocacy, and referral services to transitional-aged youth (18–24).
• Monitor clients to maintain a safe, quiet and friendly in-home support environment.
• Maintain residential confidentiality and report safety concerns promptly.
• Coordinate with CES HMIS system and partners; document services and outcomes.
• Manage relationships with vendors, contractors, and collaborators in coordination with program staff, Program Manager, and Director of The Way In.
• Log and report activities and outcomes to funders; ensure data quality and compliance.
• Provide referrals to mental health and wellbeing services as needed.

Skills

Interpersonal skills

Independent work

Driving ability

Education

Bachelor's Degree

CPR and First Aid Certification

Tools

HMIS

MS Office

Job description

Mission Statement

The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Position Summary

The Program Coordinator (Scattered Sites) is responsible for all operational aspects of The Salvation Army-The Way In Youth Shelter scattered sites including management, programmatic, regulatory and fiscal compliance. The Program Coordinator provides professional, compassionate and safe care for all Transitional Aged Youth (TAY) program participants. The Program Coordinator will manage and supervise relationships with vendors, contractors and collaborators in coordination with program staff, Program Manager, and Director of The Way In.

Essential Functions

• Provide program coordination and individualized case management, advocacy, and referral services to transitional-aged youth (TAY) ages 18-24
• General monitoring of clients to ensure that a safe, quiet and friendly atmosphere is maintained in the in-home support
• Always maintain residential confidentiality and report any outside safety concerns (gang activity, neighbors, etc.)
• Ensure CES system coordination with community partners, collaborators, and regional partners.
• General monitoring of client's needs to ensure a safe, welcoming, and accepting environment.
• Assist individuals in obtaining proof of housing readiness documents (ID, SSN, Birth Certificate, or VOD)
• Support individuals in developing foundational independent living skills, accessing mainstream benefits, securing employment, developing savings, and securing permanent housing.
• Regularly and accurately maintain participant data in HMIS and paper file, including complete documentation of all activities, services, and outcomes achieved.
• Maintain participant data in HMIS and paper file with complete documentation of all activities, services, and outcomes achieved.
• Log and gather necessary signatures for direct services provided to clients and report live updates to funder.
• Provide referrals to link participants to supportive services like mental health services, wellbeing providers, and other referral services as needed.
• Monitor and maintain documentation data quality with confidentiality, accuracy, and timeliness.
• Monitor TSA rental properties for public safety and cleanliness per Department of Public Health standards.
• Immediately report any pending upkeep, hazards, damage or concerns about TSA rental properties
• Maintain positive coordination and manage property relations with landlords on behalf of TSA.
• Document and report unusual occurrences, emergency incidents and injuries immediately to supervisor on-duty.
• Follow all program rules and TSA policies and procedures.
• Respond on-call and appropriately to emergency situations.
• Perform other duties as assigned by Director.

Working Conditions

Ability to walk, stand, bend, squat, climb, kneel and twist on an intermittent or sometimes continuous basis. Ability to grasp, push, pull objects such as files, file cabinet drawers, and reach overhead. Ability to operate computer, fax and telephone. Ability to lift up to 25 lbs.

Minimum Qualifications

• Bachelor's Degree with one year experience in related field (experience may be substituted in some circumstances)
• Experience working with transitional aged youth experiencing homelessness preferred
• Must be TB cleared prior to employment
• CPR and First Aid Certification
• Must have Class C Driver License
• Ability to drive and and pass a MVR
• Must have personal transportation as position requires local travel

Skills, Knowledge, & Abilities

• Driving Test, clean MVR.
• Ability to carry out assignments independently
• Computer literate in Microsoft Office Applications
• Knowledge of Homeless services resources in the community
• Knowledge of HMIS preferred
• Strong interpersonal skills with both clients and staff in a professional and respectful manner.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

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