Program Coordinator -11-205 - SC/ Zahn

The Salvation Army USA Western Territory; Los Angeles (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

The Salvation Army Zahn Emergency Shelter in Los Angeles seeks an Emergency Housing Manager to oversee daily operations, ensure regulatory compliance, and manage staff. The role requires coordinating with city and state partners to maintain housing stability plans and ensure safe, compliant shelter operations.

You will supervise training for all staff, monitor performance, maintain HMIS/Clarity data, and report on program outcomes while upholding The Salvation Army’s commitment to serving

Qualifications

• A. degree or equivalent experience.
• Must be able to speak, read and write English; bilingual (English/Spanish) a plus.
• Must pass criminal background check.
• Knowledge of basic hotel-type operations, housing regulations and Cal/OSHA requirements for safe housing environment.
• Red Cross First Aid and CPR certification.

Responsibilities

• Ensure residents receive care and supervision per Individual Care Plan/ICHP.
• Ensure compliance with applicable laws and regulations.
• Maintain positive communication and relationships with DMH, LAHSA, DPSS, FSC and other homeless agencies.
• HMIS/Clarity Data management.
• Promote facility availability to agencies and organizations.
• Audit residential files for quality assurance.
• Supervise and coordinate ongoing staff training.
• Enforce resident and staff conduct, building and safety codes.
• Attend weekly or monthly leadership meetings.
• Supervise all staff and outside agencies.
• Place Shelter Partnership orders and assure clients have access to donations.
• Lead the annuallyCluster meeting regarding Zahn Emergency Shelter.

Skills

English proficiency

Criminal background check clearance

First Aid/CPR certification

Housing regulations knowledge

Cal/OSHA knowledge

Education

Degree or equivalent experience

Job description

Mission Statement

The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Position Summary

The Emergency Housing Manager is responsible for all operational aspects of The Salvation Army Zahn Emergency Shelter including management and regulatory compliance. Functional responsibilities include personnel selection and development, continuous quality improvement, fiscal management and community relations with Homeless agencies providers. (S)He represents The Salvation Army, through Zahn, to community-based organizations, state agencies, health care organizations and private individuals involved in the homeless service provision.

Essential Functions

• Ensure that residents receive the care and supervision outlined in the resident's Individual Care Plan/Individualized Housing Stability Plan.
• Ensure compliance with all applicable laws and regulations.
• Maintain positive communication and relationship with Department of Mental Health (DMH), Los Angeles Homeless Authority (LAHSA), Department of Social Service (DPSS), Family Solution Center (FSC) and other Homeless agencies.
• HMIS/Clarity Data.
• Promote the availability of the facility to agencies and organizations.
• Monitor and implement the applicable policies of Zahn Shelter.
• Complete and submit monthly DPSS report.
• Submit monthly and weekly Statistics.
• Submit annually evaluations of supervise staff.
• Ensure Zahn is up to code with the Health Department and Fire Department.
• Audit residential files periodically for quality assurance.
• Monitor staffs' timesheets.
• Supervise and coordinate ongoing training for all staff at Zahn Emergency Shelter.
• Enforce resident and staff conduct, building and safety codes.
• Complete periodic reports as required by The Salvation Army, LAHSA and HMIS/Clarity.
• Attend weekly or monthly leadership meeting.
• Supervise all staff (desk clerks, cooks and maintenance) and appropriate outside agencies.
• Attend outside partnership agency meetings/network.
• Responsible for placing Shelter Partnership order and assuring clients have access to donations.
• Facilitate and lead the annually Cluster meeting regarding Zahn Emergency Shelter.

Working Conditions

Ability to walk, stand, bend, squat, climb, kneel and twist on an intermittent or sometimes continuous basis. Ability to grasp, push, pull objects. Ability to lift up to 30 lbs.

Minimum Qualifications

• A. degree or equivalent experience.
• Must be able to speak, read and write English; bilingual (English/Spanish) is a plus.
• Must pass criminal background check.
• Knowledge of basic hotel-type operations, housing regulations and Cal/OSHA requirements for safe housing environment.
• Red Cross First Aid and CPR certification.

Skills, Knowledge, & Abilities

• Must be culturally sensitive and non-judgmental
• Knowledge and sensitivity regarding issues of homelessness, mental illness, substance abuse, HIV/AIDS, etc.
• Ability to supervise staff to effectively manage multiple projects in a high-performance environment.
• Supervisory experience.
• Knowledge of Universal precautions.
• CPR/First Aid Certification.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

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