Program Coordinator

Tarzana-Treatment-Centers; Los Angeles (CA); On-site; USD 85,411,000 - 106,075,000; Full time

Benefits offered by this job

Medical Insurance

Vision Care Plan

Life Insurance

Paid Holidays

Flexible Spending Account (FSA)

Paid Vacation Time

Sick Time

401(k) Retirement Plan

Competitive wages

Stability and career advancement

Continuing Education Opportunities

Job summary

Tarzana Treatment Centers, Inc. is seeking a Regular Full-time supervisor to oversee day-to-day staff and operations within the Tarzana, CA program. Responsibilities include ensuring patient safety, supervising staff, and maintaining compliant documentation and reporting.

The role emphasizes adherence to TTC policies, participation in training and committees, and outreach to expand referral networks while maintaining professional ethics and confidentiality.

Qualifications

• Minimum two (2) years supervisory experience preferably in a healthcare setting.
• Minimum High school diploma/GED. Completion of higher education may be required depending on contractual obligations.
• Counselor registration or certification is required if providing SUD services.

Responsibilities

• Oversee the day-to-day supervision of assigned staff and shift operations.
• Ensure patient safety and oversee staff responsibilities related to patient functions.
• Perform/oversee chart audits, record keeping and regulatory reporting.
• Develop and submit various reporting requirements and quality improvement reports.
• Expand network of referral resources through outreach activities.
• Attend training, meetings, and participate in committees.
• Maintain professional conduct, ethics, and patient confidentiality.
• Document in medical records and participate in record reviews.
• Participate in performance evaluations and staff development.
• Provide staffing support and crisis management as needed.

Skills

Supervisory experience

Healthcare setting experience

Education

High school diploma/GED

Bachelor’s degree preferred

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Regular Full time Clerical Tarzana, CA, US

Salary Range: $29.58 To $37.02 Hourly

Department: SAMHSA MAT-PDOA

Reports To: Program Operations Supervisor

POSITION SUMMARY

Responsible for overall day-to-day supervision of assigned staff and the shift-to-shift, day-to-day operations of program or unit. This includes oversight of patient activities and staff responsibilities as they relate to patient functions. Implement the treatment philosophy of Tarzana Treatment Centers, Inc. (TTC).

Benefits Package

• Medical Insurance
• Vision Care Plan
• Life Insurance
• Paid Holidays
• Flexible Spending Account (FSA)
• Paid Vacation Time
• Sick Time
• 401(k) Retirement Plan
• Competitive wages
• Stability and career advancement
• Continuing Education Opportunities

CATAGORIES OF DUTIES

1. Responsible for supervision of staff as assigned by Director. Depending on the nature of the department, office, program, or unit, this may include: counselors, case managers, health educators, outreach workers, intake specialists, technicians, dietary, maintenance, housekeeping, or front office staff.

2. Responsible for insuring staff and patient safety through oversight of physical plant maintenance functions.

3. Performs and/or oversees regular chart audits, record keeping, and other reporting and documentation functions as assigned to ensure that all records are maintained in accordance with all applicable TTC policies, procedures, and external regulations and standards, including but not limited to the Joint Commission, State, County, and City.

4. Completes or participates in the development and submission of various reporting requirements as assigned. Such reporting may include Continuous Quality Assurance reports, various performance improvement reports, data reports of various types, prevention, repair and other maintenance reports to include fire life safety and other environment of care reporting.

5. Actively seeks to expand network of referral resources through regular networking and outreach activities as assigned.

6. Attends in-service training and educational workshops.

7. Cooperates and communicates fully with other staff members and supervisors regarding patient and/or staff behavior, progress, and activities, as appropriate.

8. Conducts self in a professional manner in areas of dress, language, attitude, and behavior. At all times is a role model for staff and patients. Exhibits full knowledge and support of TTC’s philosophy and objectives.

9. Fully understands and maintains policies regarding professional ethics, including appropriate boundaries and patient confidentiality.

10. As appropriate, documents in the medical record any rendered services.

11. Participates in medical record and other report and record reviews as assigned.

13. Knowledge of current legal standards pertaining to professional practice, reporting requirements (i.e., suspected abuse; Tarasoff), professional boundaries, and related issues.

14. Conducts or participates in performance evaluations of interns and other staff, as required.

15. Attends clinical and administrative committee meetings, as requested.

16. Participates in community events, presentations, meetings, and outreach on behalf of TTC.

17. Additional functions as specifically requested by the Program Director and/or Administrator.

• Day to Day Patient Operations including but not limited to:
• Crisis Management/visibility on the floor
• Cleanliness of the Environment; Unit Inspections
• Enforcement of rules and approval of consequences
• Identification of AMA risks
• Supervise urinalysis and search training as applicable to program/unit.
• UA testing oversight and reporting
• New patient orientation
• Oversee and monitor activities and schedules of assigned staff.
• Oversee patient placement including room assignment as applicable
• Certain items above may apply outside of TTC programs, as in places such as patient reception, dining, outdoor areas, etc.

2) Staff Supervision

• Orientation of new employees
• Evaluations
• Assisting Director with hiring activities and discipline.
• Support to staff
• Ongoing supervision of documentation compliance in medical records.
• Chart and other record audits with others on Management team

3) Taking outcome of chart/record audits back to those on each shift to manage compliance.

4) Administration

• Active participation in agency-wide committees as assigned.
• Support the management team and to act as an agent of the organization in all situations utilize management team meetings as a forum to resolve differences.
• Attends weekly management meetings with Program Director
• Attends in service training and educational workshops.
• Attends all required staff meetings.

5) Other

• Provide staffing and provide crisis management, as needed.
• Work closely with staff to monitor adherence to organizational philosophy goals and objectives. (For Clinical Staff) Administers waived tests (urine pregnancy test, blood glucose test, UA drug screen, breath alcohol test, hemoglobin [HbA1c], and COVID 19 & flu A+B tests) and maintains annual waived testing requirements/trainings.

EDUCATION/EXPERIENCE/QUALIFICATIONS GUIDELINES

• Minimum High school diploma/GED. Completion of higher education (Bachelors, Master’s degree, etc.) may be required depending on contractual obligations. Counselor registration or certification is required if providing SUD services.
• Minimum two (2) years supervisory experience preferably in a healthcare setting.

SETTING

Tarzana Treatment Centers, Inc. is a non-profit corporation, which provides behavioral healthcare services, including substance use dependency.

EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER

Tarzana Treatment Centers, Inc. is an equal opportunity employer and does not discriminate based on race, national origin, religion, gender, sexual orientation, disability, or any other characteristic protected by federal, state, or local law.

ADA REQUIREMENT

Tarzana Treatment Centers, Inc. supports the Americans with Disabilities Act. Discrimination is prohibited in all aspects of employment against disabled persons, who, with reasonable accommodations, can perform the essential functions of a job.