Food Service Coordinator

CW Resources; Danbury (CT); On-site; USD 32,390 - 46,132; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

Retirement Plans & Match

Paid Holidays & Vacation

Sick & Personal Time

Job summary

CW Resources is seeking a Program Coordinator - Food Service to oversee and support community-based nutrition programs for seniors and others. The role involves supervising Site Managers, coordinating routes and schedules, and ensuring program records and compliance.

The ideal candidate has 2–4 years in food service or program coordination, strong organizational and communication skills, and the ability to travel locally with a valid license. Competitive pay and benefits are offered.

Qualifications

• High school diploma or equivalent required.
• 2–4 years of experience in food service operations, program coordination, senior services, or related fields.
• At least 2 years supervising staff, coordinating schedules, or overseeing daily operations.
• Strong organizational, communication, and problem-solving skills.
• Proficiency with Microsoft Office Suite and data management systems.
• Ability to travel locally between program sites and community locations; valid driver’s license.

Responsibilities

• Supervise Site Managers, including scheduling, performance management, training, hiring support, and leave approvals.
• Coordinate driver routes and delivery schedules.
• Train staff on food service, safety, customer service, and program procedures.
• Manage participant enrollment and maintain accurate program records.
• Assist individuals with enrollment in nutrition and senior service programs.
• Conduct site visits, home visits, participant assessments, and program monitoring activities.
• Collect and maintain meal service data and prepare required reports.
• Support audits, compliance reviews, and regulatory reporting requirements.
• Ensure compliance with food safety, sanitation, and program regulations.
• Coordinate payroll information for site management staff.
• Collaborate with community partners and internal teams to support program operations.

Skills

Leadership

Communication

Problem solving

Data management

Travel readiness

Driver's license

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

Description

CW's Core Values: Mission Driven, Teamwork Makes Us Stronger, & Everyone Brings Value!

Take a glimpse into why CW might be the right place for you: https://biteable.com/watch/4402372/2d0c89f333629a6a25e70ac65c6b8a31

• Location: 200 Myrtle Street, New Britain, CT 06053
• Shift: M-F 7:00a-3:30p
• Pay: $28.50

Are you a motivated leader who enjoys helping others, building strong teams, and making a positive impact in your community? If so, we want to hear from you! CW Resources is seeking a Program Coordinator - Food Service to support and oversee community-based nutrition programs that help improve the lives of seniors and other individuals throughout the communities we serve.

• Supervise Site Managers, including scheduling, performance management, training, hiring support, and leave approvals.
• Coordinate driver routes and delivery schedules.
• Train staff on food service, safety, customer service, and program procedures.
• Manage participant enrollment and maintain accurate program records.
• Assist individuals with enrollment in nutrition and senior service programs.
• Conduct site visits, home visits, participant assessments, and program monitoring activities.
• Collect and maintain meal service data and prepare required reports.
• Support audits, compliance reviews, and regulatory reporting requirements.
• Ensure compliance with food safety, sanitation, and program regulations.
• Coordinate payroll information for site management staff.
• Collaborate with community partners and internal teams to support program operations.

What You'll Need to be Successful

• High school diploma or equivalent.
• Minimum of 2 to 4 years of experience in food service operations, program coordination, senior services, community programs, or a related field.
• Minimum of 2 years of experience supervising staff, coordinating schedules, or overseeing daily operations.
• Strong organizational, communication, and problem-solving skills.
• Proficiency with Microsoft Office Suite and data management systems.
• Ability to travel locally between program sites and community locations.
• Valid driver's license.

Bonus if You Have These Skills

• Bachelor's degree in Business Administration, Public Health, Nutrition, Social Services, Hospitality Management, or a related field.
• Experience using program management and participant tracking software (e.g., Serve-Tracker).
• Experience utilizing grant management and reporting systems (e.g., Grantee Gateway).
• Experience working with seniors, individuals with disabilities, or community-based service programs.
• Knowledge of food service operations, food safety regulations, and program compliance requirements.

Why You'll Love This Job

• You'll be a part of a mission-driven team that values your hard work and helps you grow.
• Access to an Employee Wellness Coordinator and robust wellness program that support your health and work-life balance.
• Opportunities for advancement-grow your career with us!

Explore Our Generous Benefits Package

• Employer Paid Benefits Includes:
  • Insurance - Medical, Dental, Vision
  • Telemedicine
  • Retirement Plans & Match Options
  • Disability Plans
  • Life Insurance - Accidental Death & Dismemberment and Group Term Life
  • Paid Holidays & Vacation
  • Sick & Personal Time
• Voluntary Benefits Offered:
  • Hospital Indemnity, Accident, Critical Illness & Voluntary Life

Physical & Environmental Demands

• Environment: Work is performed in a combination of office settings, food service locations, community sites, and participant residences. Employees may be exposed to varying temperatures, kitchen environments, and general food service operations.
• Travel: Regular local travel is required for site visits, program monitoring, participant assessments, meetings, and community outreach activities.
• Driving: Must be able to safely operate a motor vehicle and travel between program sites, community locations, and participant residences as needed.
• Mobility: Must be able to stand, walk, sit, and move between multiple work locations throughout the workday, including offices, kitchens, dining areas, and community-based facilities.
• Reaching & Bending: Occasional reaching, bending, stooping, kneeling, and climbing may be required when conducting site visits, reviewing facilities, or accessing records and supplies.
• Lifting & Carrying: Must be able to lift, carry, push, and pull program materials, office supplies, and equipment weighing up to 25 pounds, with or without reasonable accommodation.
• Visual Requirements: Must be able to read reports, spreadsheets, program documentation, and electronic communications, and inspect facilities for compliance and safety.
• Computer Use: Frequent use of computers, telephones, and other office equipment requiring manual dexterity and prolonged periods of sitting, data entry, and document review.
• Safety Awareness: Must adhere to all organizational, food safety, and workplace safety policies and procedures to maintain a safe and professional work environment.
• Reasonable accommodations can be provided.

CW's Core Values: Mission Driven, Teamwork Makes Us Stronger, & Everyone Brings Value!

We are an Equal Opportunity Employer. All employment decisions are made based on individual qualifications, merit, and business needs, without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran or military status, or any other status protected by applicable federal, state, or local law.

Company Overview: RW Solutions, a part of CW Group, is a national non-profit organization that has been delivering mission-driven, high-quality services for more than 60 years. We are committed to fostering a supportive and respectful workplace where every employee is valued for their unique contributions. We're proud to offer a wide range of services, from vocational rehabilitation programs to delivering healthy food options through the Meals on Wheels program. Our dedication to empowering individuals and strengthening communities drives everything we do, and we continue to work toward a brighter, more welcoming future for all.

Pay Transparency Disclaimer: We are committed to pay transparency. Compensation for this role is determined in good faith and based on job-related factors such as skills, experience, education, and internal equity, in accordance with applicable law. Employees and applicants may request additional compensation information as permitted by law.

Behaviors

• Functional Expert - Considered a thought leader on a subject.
• Team Player - Works well as a member of a group.
• Leader - Inspires teammates to follow them.
• Innovative - Consistently introduces new ideas and demonstrates original thinking.
• Enthusiastic - Shows intense and eager enjoyment and interest.
• Detail Oriented - Capable of carrying out a given task with all details necessary to get the task done well.
• Dedicated - Devoted to a task or purpose with loyalty or integrity.

Motivations

• Job Security - Inspired to perform well by the knowledge that your job is safe.
• Flexibility - Inspired to perform well when granted the ability to set your own schedule and goals.
• Growth Opportunities - Inspired to perform well by the chance to take on more responsibility.
• Self-Starter - Inspired to perform without outside help.
• Goal Completion - Inspired to perform well by the completion of tasks.
• Ability to Make an Impact - Inspired to perform well by the ability to contribute to the success of a project or the organization.

Education

Bachelors of Culinary Arts (preferred)

Licenses & Certifications

• ServeSafe (preferred)
• Driver's License (preferred)

Skills

• Relationship Building (preferred)
• Proactive Approach (preferred)
• Leadership (preferred)
• Time Management (preferred)
• Team Building (preferred)Problem-Solving (preferred)
• Decision-Making (preferred)
• Continuous Learning (preferred)
• Customer-focused (preferred)
• Communication (preferred)
• Collaboration (preferred)
• Attention to Detail (preferred)
• Adaptability (preferred)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.