Program Coordinator

Eating Recovery Center; Chicago (IL); On-site; USD 24,796 - 39,950; Full time

Job summary

ERC Pathlight is seeking a Program Coordinator (PC I–III) to provide direct care and supervision to patients across inpatient, residential, and partial hospitalization settings. You will maintain a safe, structured, therapeutic milieu and help implement individualized treatment plans.

Responsibilities include observation, safety checks, de-escalation, room searches, meal coaching, documentation in the EHR, and supporting group activities and transportation.

Qualifications

• Bachelor’s degree in behavioral health or related field.
• Minimum of one year direct patient care experience.
• Valid driver’s license with a safe driving record.
• ServSafe certification may be required depending on state and local licensing regulations.
• Washington teammates must hold a state credential (may be pending at time of hire).

Responsibilities

• Maintain daily program structure by following the established schedule.
• Complete observation rounds and safety checks as ordered by physician.
• Support patients with de-escalation and implementation of coping skills per treatment plan.
• Conduct room and luggage searches.
• Supervise fresh air breaks and mindful movement exposures.
• Obtain and document patient vital signs, weights, and urine specific gravity (as applicable by location/program).
• Group facilitation and complete required EHR documentation.
• Support group-based social activities and meal outings.
• Meal support: participate in all meals and snacks, provide coaching, and document meal-related tasks.
• Support dietitians in preparation for Nutrition and Cooking Groups.
• Ensure adherence to individualized meal plans and allergy-safety protocols.
• Support restaurant outings as needed.
• Administrative & operational support: complete required documentation in compliance with organizational and regulatory standards.
• Provide patient transportation for medical appointments (as applicable).
• Support additional transportation needs, food procurement, and distribution of mail and packages.

Education

Bachelor’s degree in behavioral health or related field

ServSafe certification

State credential (WA)

Driver’s license

Job description

At ERC Pathlight, we’re on a mission to change lives—and we’re looking for people who feel called to do the same.

As one of the nation’s leading treatment providers for eating disorders and mood, anxiety, and trauma‑related conditions, we bring innovative, evidence‑based, and deeply compassionate care to patients across the country. With multiple locations nationwide and extensive virtual programming, we meet patients exactly where they are and help them move toward lasting recovery.

Founded in 2008 by renowned psychiatrists and psychologists, ERC Pathlight now supports more than 6,000 patients each year. Our commitment is stronger than ever: to expand access, elevate the standard of care, and empower every patient to rebuild their life with dignity and hope.

Why Join Us

When you join ERC Pathlight, you become part of a team that shows up every day to make a real difference. You’ll work alongside passionate clinicians, dedicated support staff, and mission‑driven leaders who believe in collaboration, growth, and doing the right thing—always.

Here, your work matters. Your ideas matter. You matter.

If you’re energized by purpose, motivated by impact, and ready to help transform the future of mental health treatment, you belong here.

Position Overview

The Program Coordinator (PC I, PC II, PC III) is responsible for providing direct care and supervision to patients within inpatient, residential, and partial hospitalization levels of care at ERC Pathlight. Program Coordinators maintain a safe, structured, and therapeutic milieu while supporting the implementation of individualized treatment plans.

Essential Duties and Responsibilities

• Maintain daily program structure by following the established schedule.
• Complete observation rounds and safety checks as ordered by physician.
• Support patients with de‑escalation and implementation of coping skills per treatment plan.
• Conduct room and luggage searches.
• Supervise fresh air breaks and mindful movement exposures.
• Obtain and document patient vital signs, weights, and urine specific gravity (as applicable by location/program).
• Group facilitation: participate in facilitation and complete required EHR documentation.
• Support group‑based social activities and meal outings.
• Meal support: participate in all meals and snacks, provide coaching, and document meal‑related tasks.
• Support dietitians in preparation for Nutrition and Cooking Groups.
• Ensure adherence to individualized meal plans and allergy‑safety protocols.
• Support restaurant outings as needed.
• Administrative & operational support: complete required documentation in compliance with organizational and regulatory standards.
• Provide patient transportation for medical appointments (as applicable).
• Support additional transportation needs, food procurement, and distribution of mail and packages.

Position Expectations (All Levels)

• Be willing and able to work at all ERC Pathlight local sites as assigned.
• Be compliant with certification and regulatory requirements for each practice location.
• Maintain a flexible schedule to meet organizational staffing needs.
• Be available to work weekends, holidays, and on‑call shifts as required.

Must‑haves

• High School Diploma or GED (Required).
• Entry‑level role: no prior direct patient care experience required unless required by state regulation (Required).
• Valid driver’s license with a safe driving record (required only at locations operating company vehicles or requiring driving on behalf of the company) (Required).
• Washington teammates must hold a state credential (may be pending at time of hire) (Required).
• ServSafe certification may be required depending on state and local licensing regulations (Required).
• Minimum of one (1) year of direct patient care experience (Required).
• Bachelor’s degree in behavioral health or related field (Required).
• Minimum of six (6) months of experience in a behavioral health or related field (Required).

Compensation

$18.25 – $29 USD

What We Offer

At ERC Pathlight, caring for people is our mission and that begins with caring for our own team. Your well‑being matters, and our benefit program is designed to support every part of your life. We offer competitive compensation; comprehensive medical, dental, and vision coverage; generous paid time off; parental leave benefits; retirement benefits; and tuition reimbursement to help you continue growing in your career.

EEO Statement

We are an equal‑opportunity employer. We do not discriminate on the basis of any protected class or status.