Program Associate

Brilliant Corners

Sacramento (CA)

On-site

USD 35,000 - 36,000

Full time

5 days ago

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Benefits offered by this job

Health Care Plan

Retirement Plan

Life Insurance

Paid Time Off

Family Leave

Disability Coverage

Training & Development

Wellness Resources

Hybrid Work

Job summary

Brilliant Corners in Sacramento is seeking a Program Associate to support the Sacramento Flexible Housing Pool (FHP) leadership and program operations. You will draft correspondence, manage calendars, coordinate meetings, and assist with program documentation and reporting.

Ideal candidates bring experience supporting senior leaders in non-profit human services, with strong writing, organization, and collaboration skills.

Qualifications

Experience in providing administrative support to leadership positions or programs.
Knowledge of or experience in non-profit human services. Experience with homeless, veteran and/or developmentally-disabled populations a plus.

Responsibilities

Draft and prepare correspondence, memos, and program communications on behalf of leadership as needed.
Manage leadership calendars, including scheduling, logistics, and coordination of internal and external commitments.
Lead meeting preparation by scheduling, coordinating logistics, and assembling and distributing materials; document meetings, track action items, and support timely follow-up and execution of next steps.
Order supplies and manage program inventory, including inspection-related materials.
Oversee all aspects of travel planning, including logistics, registrations, and expense management.
Process vendor invoices and complete credit card reconciliations for Department Directors.
Track program activities, milestones, and training certifications to support FHP compliance requirements.
Support referral tracking processes, maintain accurate program documentation, perform data entry and quality assurance activities, and utilize Salesforce or similar systems to support effective program coordination and reporting.
Support external communications, including responding to program inquiries and coordinating with vendors and funders.
Maintain tracking of grievance and legal cases, manage documentation, and support communication and follow-up.
Perform special projects and duties as assigned to support departmental and program needs.

Skills

Administrative support

Writing skills

Organizational skills

Communication

Teamwork

Attention to detail

Discretion

Flexibility

Tools

Salesforce

Microsoft Office

Database software

Job description

Location: Sacramento, CA

Salary: $26.44 per hour

Organization Overview

Founded in 2004, Brilliant Corners provides innovative housing and housing-related services to California’s most vulnerable individuals, with an emphasis on those transitioning from, or at risk of, homelessness or institutionalization. We develop, own, and manage multi-family supportive housing and licensed residential care homes. We implement a broad array of scattered-site, one-on-one supportive housing, and clinical case management programs through partnerships with developmental services, homeless services, veterans’ services, and health care sectors.

In short, we do good work.

We have offices statewide with a staff of passionate people. While we are growing rapidly, we are also selective: We’re seeking inspired, talented people who want to be part of a team effecting profound change and who have fun doing it.

Program Summary

The Sacramento Flexible Housing Pool (FHP) is a new countywide initiative led by Brilliant Corners in partnership with the Sacramento County Department of Homeless Services and Housing (DHSH). The program provides a centralized system to help individuals experiencing or at risk of homelessness quickly access and maintain permanent housing.

In its first year, FHP will serve at least 250 households prioritizing adults experiencing homelessness who also live with serious mental illness (SMI) or substance use disorder (SUD). Through rental subsidies, housing navigation, tenancy supports, and landlord engagement, FHP connects people to stable housing while offering the supports needed to prevent returns to homelessness. By braiding multiple funding streams, including CalAIM, BHSA, PATH CITED, and others, FHP is designed to grow over time into Sacramento County’s primary rehousing pathway, ensuring equitable access to housing and long-term stability for the community’s most vulnerable residents.

Position Summary

Brilliant Corners’ Flexible Housing Pool (FHP) is looking for a Program Associate to provide support to the FHP leadership and the program at large. The Program Associate will provide critical administrative support to leverage their ability to advance the FHP Program’s mission and vision. Ideal candidates will bring experience providing program-level support to higher level leadership in a fast-paced organization.

Job Responsibilities

Administrative Support: Draft and prepare correspondence, memos, and program communications on behalf of leadership as needed.
Calendar & Scheduling Management: Manage leadership calendars, including scheduling, logistics, and coordination of internal and external commitments.
Meeting Coordination & Support: Lead meeting preparation by scheduling, coordinating logistics, and assembling and distributing materials; document meetings, track action items, and support timely follow-up and execution of next steps.
Program Operations: Order supplies and manage program inventory, including inspection-related materials.
Travel Coordination: Oversee all aspects of travel planning, including logistics, registrations, and expense management.
Financial Administration: Process vendor invoices and complete credit card reconciliations for Department Directors.
Compliance & Tracking: Track program activities, milestones, and training certifications to support FHP compliance requirements.
Referral & Data Management: Support referral tracking processes, maintain accurate program documentation, perform data entry and quality assurance activities, and utilize Salesforce or similar systems to support effective program coordination and reporting.
Communications & Stakeholder Engagement: Support external communications, including responding to program inquiries and coordinating with vendors and funders.
Legal Support: Maintain tracking of grievance and legal cases, manage documentation, and support communication and follow-up.
Special Projects: Perform special projects and duties as assigned to support departmental and program needs.

Professional Experience

Experience in providing administrative support to leadership positions or programs
Knowledge of or experience in non-profit human services. Experience with homeless, veteran and/or developmentally-disabled populations a plus.

Knowledge, Skills, and Abilities

Demonstrated writing and research skills.
Excellent organizational, communication, and planning skills.
High degree of attention to detail and the ability to manage multiple deadlines efficiently and simultaneously in a fast-paced environment.
Solid team player who is able to work well collaboratively on projects and under pressure.
Proficiency in common word processing, desktop publishing, and database software applications, including Microsoft Office.
Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in cross-cultural situations.
A strong work ethic, with a desire to go above and beyond standard expectations.
Impeccable judgment, including a high level of discretion when handling confidential materials.
Flexibility to handle occasional after-hours or weekend needs, and other duties as assigned.

Core Competencies

Dealing with Ambiguity: Remains productive and effective in uncertain, rapidly changing situations by quickly analyzing information to adapt approach. Demonstrates flexibility, composure and good judgment despite challenges
Technical Learning: Quickly learns and applies new technical skills, knowledge, and industry expertise. Seeks guidance when needed to ensure quality
Decision Quality: Demonstrates sound judgment by analyzing information, proposing practical solutions, and resourcefully overcoming obstacles. Seeks guidance when needed to ensure quality outcomes
Planning: Proactively plans and organizes work to achieve goals efficiently. Monitors progress, prioritizes competing demands, and persists despite setbacks

Organizational Values

Humanity: Putting people first: We are committed to meeting people where they’re at, honoring their dignity, diversity, and experience.
Community: Building a better future: Sustainable housing solutions are fostered through partnership, collaboration, and human connection.
Ingenuity: Innovating for transformation: Systems-change requires relentless determination, thinking outside the box and challenging the status quo.

TB Testing

Position requires TB screening/clearance in accordance with applicable law and funder requirements; testing is provided at employer expense.

Physical Requirements

Candidates should have physical mobility for tasks such as standing, bending, stooping, kneeling, crouching, reaching, twisting, and walking on uneven surfaces. They should be capable of performing stationary tasks like sitting for up to 6 to 8 hours a day. Additionally, candidates should be able to lift, carry, push, pull light to moderate weights up to 15 pounds safely. Requires mental acuity for analytical reasoning and document interpretation.

Labor Union

This position is part of the OPEIU, LOCAL 30, AFL-CIO, bargaining unit. As a member of the OPEIU, LOCAL 30, AFL-CIO, the incumbent will be subject to the terms and conditions outlined in the collective bargaining agreement

Salary range for this position is $25.48 to $26.44 per hour. This position is being offered at $26.44 per hour.

Brilliant Corners does not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors, vendors, and clients.